“I ordered a skort that was on sale for $29.00. It took a while to receive it due to manufacturing issues. I’m glad I ordered a medium because it ran small. I always get a small. The colors& design pattern was pretty but the quality of the lining especially around the waist was flimsy. I have gotten other brands of skorts that were less expensive & better fit & quality. This product isn’t worth the regular price!”
“I have only bought DonnaJo for past few years. However, my last purchase was very disappointing. The material used for skirt and shorts were not the high quality I expected as all my other purchases. As a result, I unsubscribed and will look elsewhere for better quality products.”
“Still haven't solved any of the problems.All I wanted to do was return them.Get my store credit and buy new.But that's not happening.Put the code they gave me for a new pair, making from the credit return.All you have to do is not accept.It?What kind of company is this”
“I ordered 2 skorts and a top 3 weeks ago and so far have only received one skort. I guess because everything ships from China it's on a Slow boat! The print on the one skort I've gotten so far is cheaply done and the fit is smaller than it should be. I won't be ordering again”
“My rating has more to do with delivery times and how Donajo handled my order. ( The tennis skirt and top are wonderful would be rated a '5'). I ordered these items in early February and I only received the top 2 days ago. I followed up on my order 3 times. I understand sometimes manufacturers take extra time - but it would have been better if that had been communicated at some point to me, rather than me having to follow up myself. I have a credit today and I'm a bit reluctant to order anything as I don't know if this will happen again. I recommend that you ensure you have stock prior to promoting any items.”
“I love the shirt I bought, but it was on back order and it took almost 3 months to get it. I had to ask a few times what happened. The lack of communication was what was negative about my order.”
“I'm very disappointed as too small And I mean too small and also where is the rest of my order The fact that you charge my account before you shipped the return policy is not clear only store credio”
“Easy to order online. A lot of choices from which to select skorts.
Size run small. Very long delivery time (2-4weeks. Received little communication regarding order / ship status.”
“I really dislike that you cannot call the company to talk to someone. They do tend to answer your emails relatively quickly. However, something that just happened. Was that I was returning two items which should’ve been able to go into the same box but I had to do two separate returns and one of them they sent through FedEx and the other through UPS and it is a huge inconvenience to me.
I also feel that they should have more styles available for the 17 inch escort. I understand that the 14 inch court is a more popular item but I think only two styles for the 17 inch could be improved. I’ve also found it very difficult to find where I would go to find out and apply my credits and or points to an order. It is not obvious.”
“It was my first purchase. After 5 days of not hearing about shipment, I contacted Dona Jo and was told there was a manufacturers problem and should arrive within 2 weeks. Dona Jo should have contacted me not the other way around; and in the end, it took almost a month to receive the item. So I wasn't very happy. On a positive note, I have to say my messages were responded to quickly and politely.”
“I bought a beautiful skirt for a dear friend's birthday. I appreciate the help I got from Donajo when I had an ordering issue. I have 6 skirts from Donajo that I bought over the years. They still look good & fit good. I highly recommend Donajo for a beautiful, comfortable skirt !”
