“I love the products, I recently returned a top for stitching coming apart. I feel like the communication between customer and COMPANY is a little bit skew. There is no phone number to speak to a customer service rep.i would like a credit to my credit card not my donajo account.”
“I ordered a top and skirt. The top was too small so I returned it, waiting for store credit. The skirt has still not arrived after 2 weeks because of a manufacturing issue. Not impressed!!!”
“I ordered my usual size, large, and it was way too small. I don’t think even an XL would fit which it their largest size. I can only return the skirt for store credit. What could I get? Nothing would fit!”
“I ordered two skirts on 1/28. I received shipment and delivery notifications for one of the skirts, which I received on 2/3. I like the skirt I received but am disappointed that there has been absolutely no communication regarding the second skirt.”
“Excellent service both at the DonaJo warehouse/showroom and from my online order. The product quality is excellent. The skirt definitely has some compression but not so much it makes it tight. The products look and feel well made. I wish there was a larger selection of style in the 17"!”
“Love love love my new Donajo Skort. Perfect fit so excited this skort is the best skort I have purchased!!! Definitely buying more Donajo skorts They are great fitting and soooo cute”
“Terrible customer service and they take forever to deliver — IF the remember! I ordered two items in mid-December that were to come in three weeks. By mid January, nothing. I called and finally got skirt — too small — and replaced it — too big. They refused to refund money. The top I ordered never came, and when I inquired, they were like “oops we forgot about it” and there are manufacturing problems. Horrible company — buy at your own risk. I certainly never will again.”
