“Not impressed. I wanted to like this so much but the fit wasn’t what I wanted. Since you only ro store credit, I guess I will have to donate to someone who will wear it.”
“Your sizing is absolutely ridiculous. I have two skirts and the cow shorts that are all way too small . I usually wear a medium in clothes and your size large is smaller than my mediums . My cow shorts fit my daughter who is a size 4 I won’t be buying from you again .”
“I placed an order 5/25/26 for 5 skirts/skorts and received confirmation. It's now 5 weeks later and I have only received 2 and that is the reason for the low score.”
“I ordered a large skirt. It literally felt like an extra small. I couldn’t even get it on. I’m not obese. Normally a medium to large fits me perfectly. The other thing was I just want my money back and they didn’t give me the option they only give me the option for a credit. And I don’t know how I can use it when the clothing isn’t true to size.”
“The skirt is beautiful. The fabric is a vibrant color and the skirt is well made. My only issue is the 9 weeks it took to deliver it while during that time, receiving promotional texts and emails multiple times per day. The slow delivery is a common issue with this company. I've unsubscribed to all promotions.”
“This skirt, size small, was so different from previous purchases. The waist band has no elasticity and does not hug my waist. It was on a final sale, so I cannot return. Waste of money!”
“Thin cheap fabric. Fit is inconsistent with size chart. I don't like how returns for a refund are only for store credit or to "shop now". I paid the $1+ for free returns and feel like this group is a rip off. Will try to find something to purchase in the future with my "credit".”
“I bought 4 skirts, I really liked the vibrant prints. However I have had to return 2 and will likely return the other two when they arrive. I am a solid Medium in all my tennis skirts so that’s what I ordered. They are way too small. To me, the sizing is very inaccurate. I have yet to receive a confirmation email of that return which was mailed back 2 weeks ago. I suppose the brand is just not for me but as I stated earlier, nice patterns.”
“Haven't purchased Donnajo in years. Because no need to purchase more tennis clothes always compliment on the product where's like iron great price point especially if you get it on sale perfect fit. I needed another white skirt ordered on sale love the skirt. You're skimping on the product I haven't changed sizes. I still weigh the same size small is now the size of an extra small when I put it up to my other skirts and compare them it's quite a bit of difference. It's not a small. Not that computer savvy tried to figure out how to return it. Was excited to get the white skirt on sale. It took a month to get here. I don't know how it was delivered. Had to wear it because I was in a tennis tournament. Really bummed I always get compliments on your product when I wear it at myvTennis Club but it's just not the same product prints aren't as great I always look, but that's why I haven't ordered”
“I ordered and bought clothing I thought was in stock but 5 weeks later it still hasn't shipped, with no update or indication when or if it will ever arrive. I have purchased Dona Jo clothing in the past and have been pleased. They have made some recent sizing and quality changes that have given me pause. Now with this mysterious arrival of my current Order I doubt I will ever buy online. I am active pickleball player in the south so there is a need for clothing but if you can't fill a order refund the customers money!”
“Quality of the product was nice, but ran at least one size smaller than average...
There was no advice about this!
I ordered the "on sale" tennis skirt, April 12 and did not receive until June 11… Two months!
After waiting all that time, the size M skirt did not fit.
Trying to return for a refund was not allowed, difficult and worthless.
My first purchase from Donajo was a waste of $35…
I will never order from them again.
Much better to order from Amazon and Cupshe type brands,
Receive in two days with full refund if not fitting or don't like…
Why bother with Donajo??”
“I waited almost a month to receive my skirt.
I tried to contact customer service and they have no contact phone number. I had to send multiple emails before I received a response. I am still waiting for another skirt I ordered at the same time. It's not worth the aggravation buying products from them.”
“The sizing is most definitely off with a medium being like a small. What is most disappointing is your fulfillment of orders. I placed an order back in April and had to return and exchanged what I reordered and now it is mid- June and I still haven’t received my item.”
“My order of one skort took 6 weeks to arrive Few updates provided.
It is overly long and has a uncomfortable scratchy fabric skirt/shorts lining. Very disappointed for my first time ordering from this company. The return policy is very poor and vagaries almost the price of the skort to return”
