“Skirt was too small I had to return it for store credit. Would much rather have the return back in my credit card. I haven’t found anything else yet in the store that is that price and don’t want to pay more. I may just eat the cost but not shopping here again”
Hi Karen! FInal sale items can only be returned for a store credit. Here is a link to other skirts for the same price: https://www.donajobrand.com/a/search/sale?filter_product_type=skirts&filter_length=17%22&filter_size=S
Make sure to check if the item is marked as "pre-order", pre-orders can take 4 weeks to ship. You will also get a free return label to return the skirt. Thank you.
“I like the skirts. However, I did not realize that shipping would take seven weeks without a peep from customer service. In other words, I didn't realize a sale on DonaJo skirts would mean that customer service was also discounted.”
“I have several scores, tanks, and dresses from Dona Jo! I get compliments all the time; however, I am recently not happy! The tank I ordered is too small and is expensive to return/exchange it! In addition, I also ordered a skort over a month ago, which has not yet arrived! Not happy!!!”
“I'm not crazy about this company. Their sizes seem to be a bit smaller than other companies. The skirts (while really cute) don't have much room in the short pockets for balls. Skorts seem very tight and the 2 times I've ordered skorts they take many weeks to arrive. Tops come separately, and I wait and wait for the skorts. If I spill something on a top, I have to use an agressive fabric release product to get the stain to release. Tops are comfortable but very thin. I won't be ordering again from them.”
Hi Christine! The skirt was ordered on pre-order, pre-orders can take 4 weeks to ship, your skirt was delivered before the 4 weeks. We have different styles tops and skirts with different fabrics to accommodate our different customers. Thank you.
“I would have given it a 10 a few years ago, but then you started randomly using thin, flimsy fabrics. I never know if I'm ordering something sturdy or something that's going to fall down around my ankles when I start running. The latest sports bra I ordered was approximately equal to going barechested. It's supposed to be athletic wear!!
Now I really don't want to order because it's 50/50 if the fabric will be anything that can hold up to actual sports.”
“Sizes run quite small, material seems very thin. Doesn't seem to be a sturdy athletic wear brand.
Also, part of my order never shipped with no explanation.
Im not impressed.”
“Products are awesome. I love my court skirts. The shipping time is terrible and makes me not want to order from Dona Jo anymore. This particular skirt came in 2 1/2 weeks, but it is only one of three in the order. The other 2, they called pre-order and I understand that that will take longer. I am still waiting for one that I ordered seven weeks ago that hasn’t yet been shipped. .They keep repeatedly telling me it will ship in 2 weeks. It was NOT listed as a pre-order skirt. I They charge your card immediately on placing the order and then hold your money for months while you wait. I’m afraid summer will be over before I get all the skirts I’ve ordered. Do better, Dona Jo.
AT THE VERY LEAST, YOU COULD SEND REGULAR SHIPPING UPDATES.”
Hi Betty! We apoloigze for the delay you are experiencing. You can always email us at info@donajobrand.com to cancel or request a replacement for your order. Thank you!
“I like the products but I’m still waiting for my skirts, it’s been almost a month and there is no phone number to call for customer service Sent an email yesterday still waiting for reply”
“The skirt took one month to arrive. The top of the skirt rolls down so I had to sew 1/4 inch elastic at the top. This is a continuing problem with Donajo skirts. I’m not sure why they don’t run a small elastic band at the top.”
“I wear a large skirt in every brand but this skirt was way too tight and small. Why is it that a large fits like a medium it is not a well made skirt!”
“My order has been partially fulfilled, I received the Linus sandal and am very happy with the sandal however I have not received any response from my 2 emails re the other item in my order that I have not received but continues to show being in stock online.”
“Took almost 3 months to receive. Never notified it was on back order until I called to find out how much longer. Way way to small and I'm a regular medium with other skorts and/or clothing. I returned it which was simple but ......
Now I'm still waiting on my refund”
“I was never notified that my skort was going to be BO. After 2 weeks I emailed the company and then was told it was BO but they didn’t know when it would be available to ship. I had to select a different skorts because I couldn’t wait any longer. The first time I ordered a skorts it also took 2 weeks to ship.”
“Love the products but the shipping sucks! Took 17 days to get my order to USPS facility, 4 days for them to deliver it. I was supposed to receive it 3 days before my trip but it didn’t arrive. And only one of 2 skirts apparently got delivered. I have no idea where the other one is because I’m on my pickleball trip without my 2 new skirts!”
