Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,253 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,253 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My purchase was reasonably priced, processed efficiently and dispatched and delivered promptly. Full marks; an excellent company.”

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Posted 7 years ago

“Very good service at very good prices”

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Posted 7 years ago

“I am very pleased with my recent purchase of a Dyson V6 cordless vacuum. It arrived promptly and was the most reasonable price online.”

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Posted 7 years ago

“Wonderful service, good price and free delivery, all within a few days. Can’t recommend Donaghy Bros. enough. What’s not to like?”

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Posted 7 years ago

“I have never used this company before and being within the UK made me apprehensive about spending a large sum of money for an item to be posted from a good distance away. However I was very impressed!!! The item arrived quickly and promptly with no damage or problems. The customer service was an added addition as I was updated every step of the way about the status of my package. Will definitely be recommending. A+++++”

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Posted 7 years ago

“Item was a competitive price. Communication good. Item arrived on time and good working condition. What more could one ask for.”

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Posted 7 years ago

“Great deal, prompt delivery with updates on parcel tracking. A pleasure to do business with. Many thanks!”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Great service and best price”

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Posted 7 years ago

“Delivered on time”

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Posted 7 years ago

“Right product, Right price, Right on time”

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Posted 7 years ago

“Great service from start to finish. Item initially delayed as the box was damaged so had to be reordered. However this was efficiently handled by Sara who kept me constantly informed. Courier was asked to phone ahead which he did to enable me to get back to the property to sign for delivery. A good overall experience.”

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Posted 7 years ago

“Product came very quickly & is great.”

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Posted 7 years ago

“I was a bit apprehensive ordering my Dyson as was a good bit cheaper than anywhere else I'd seen. It arrived within 3 days of ordering with everything I expected.”

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Posted 7 years ago

“This was our first purchase from your company. The actual process was very good. You supply quality goods at a competitive price. Ordering was effortless and back-up communication was fine. Many other online retailers provide a similar service, but what lets your company down is the third-party delivery company you use. The person delivering had no personality whatsoever and absolutely no sense of Customer Service. It was raining when the delivery arrived and we wanted it dropping in a garage at the rear, accessed by our rear driveway directly off the road and easily accessible. The deliverer had already taken it off the vehicle and had it on a pallet-trolley before even knocking on the door and just dumped it down our front driveway, which necessitated moving a car to let him get past! My wife and I then had to haul the dishwasher all the way around to the back, in the pouring rain - not an easy task when we are of a certain age! We do understand that you use a third-party delivery company and do not charge for delivery, but nonetheless their manner still reflects on your business. I guess that they are cheap and allow you to retail the goods to the consumer at a good price. You do state that it is a 'kerb drop-off, but it's no excuse for poor service. Had the delivery been more customer-focussed, it would undoubtedly have been a 5-star rating.”

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Posted 7 years ago

Hi Wally, I'm sorry this has caused you some frustration, i share the same feeling when reading this. We use a number of 3rd party couriers to connect us all over the UK and Ireland. Sadly with all items, small courier to large multi pallet deliveries this give us no control over who the driver is going to be at the other end and how helpful/mannerly they will be. 99% of the time things go off perfectly and everyone is happy however there is always the possibility of this happening. I can only apologize on behalf of Us here but also the delivery company as it is a poor reflection on them also. Regards, Seamus Óg

Posted 7 years ago

“Great service, fast delivery and very well priced”

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Posted 7 years ago

“Goods ordered early Sunday evening, arrived without any problems, Tuesday. Would recommend and use again.”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“First time purchaser with this company, bought a Dyson hot and cold fan and air purifier in one as this was easily the cheapest online price I could find. Online ordering easy and item arrived 2 days later, super service and all great with the product. This company has great reviews and my initial concerns of using and unknown online seller were unfounded, would recommend and use again.”

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Posted 7 years ago

“Excellent prompt service”

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Posted 7 years ago

Donaghy Bros is rated 4.8 based on 8,253 reviews