Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,252 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and delivery. Product is exactly what we wanted and a competitive price.”

Helpful Report

Posted 5 years ago

Hi Graham, We are so grateful for your review. Thanks for sharing your rating with us and the community. Best Wishes, DB Team

Posted 5 years ago

“Excellent efficient service. Despite the Covid delays, product arrived well ahead of schedule. Very competitive pricing too. Will be using again!”

Helpful Report

Posted 5 years ago

Hi Pawandeep, Thank you so much for taking the time to share your experience at Donaghy Bros. We take pride in knowing our customers are happy with their online experience. Best Wishes, DB Team

Posted 5 years ago

“Was delighted to find the product I wanted at such a very competitive price. On placing the order, I was contacted with a delivery date. Delivery, on the date promised, was by a very courteous and helpful driver from the company. Many thanks to all at Donaghy Bros. Looking forward to doing further business with you!”

Helpful Report

Posted 5 years ago

Hi CT, Thank you for taking the time to share this positive rating! We will make sure to share this with the delivery team to let them know to keep up the amazing work and hope you'll stop by again soon. Best Wishes, DB team

Posted 5 years ago

“I am very happy with the service from Donaghy Bros. They offered a very good price for the product which arrived within 5 days in these difficult times. It was well packed and is performing well. Many thanks for a simple, economic and quick service.”

Helpful Report

Posted 5 years ago

Hi Jerry, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best Wishes, DB Team

Posted 5 years ago

“Recommended. Bought a washing machine as they were best price (beating Currys, AO.Com and everyone else). Nice to get a personal email regarding delivery. Always a pleasure to support an independent.”

Helpful Report

Posted 5 years ago

Hi Andrew, On behalf of us all at Donaghy Bros, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Seeing that you had a 5-Star experience is the best thing we could hope for. We look forward to serving you for many years to come. Best Wishes, DB Team

Posted 5 years ago

“Their shipping time was a bit slower but they did inform me by an email. Item received as ordered and communication from them were informative and so far I haven't received any junk emails which is good. Standard online purchase as it supposed to be. I was a bit hesitant initially as I never heard of them before plus I was ordering something expensive but seeing PayPal as a payment option gave me assurance and the rest was normal. I'm happy with my order and their service. I have recommended them to friends too.”

Helpful Report

Posted 5 years ago

Hi Bipinkumar, Due to COVID-19, there have been certain limitations placed on our business, and our team has had to adapt to many changes. Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes, DB Team

Posted 5 years ago

“Service was excellent. Nice to speak to people over the phone if I wanted without long waits or robot voices. Got the product I wanted at a good price and in good time.”

Helpful Report

Posted 5 years ago

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Posted 5 years ago

“From the initial contact with the sales team to the customer service team, who dealt so quickly with a small problem with my fridge freezer, my whole experience with Donaghy Bros was terrific. Purchasing online from their website was extremely easy, delivery was prompt, the price was great and the communication was very clear. Highly recommended.”

Helpful Report

Posted 5 years ago

Hi Suzanne, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We take pride in knowing our customers are happy with their online experience. Best Wishes, DB Team

Posted 5 years ago

“Allowed us to purchase the product however it wasn’t actually in stock. Wasn’t able to provide us with a new date for when it should be in stock. Ridiculous.”

Helpful Report

Posted 5 years ago

Hi Hannah, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. COVID-19 has placed constraints on our services, however, we are working hard to overcome these challenges. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us directly at 02829540001 at your earliest convenience. Kindest Regards, DB Team

Posted 5 years ago

“Very quick delivery and easy to deal with”

Helpful Report

Posted 5 years ago

Hi Grahame, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Best Wishes, DB Team

Posted 5 years ago

“Excellent service. Quick delivery. Best price by £40 on the product that I ordered. I’m very pleased.”

Helpful Report

Posted 5 years ago

Hi Edel, We are incredibly grateful that you took the time out to leave us a 5-Star review. Best Wishes, DB Team

Posted 5 years ago

“Item at a very good price, quick, secure delivery and tracking information. Happy to recommend this supplier to others.”

Helpful Report

Posted 5 years ago

Hi Geoffrey, Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Donaghy Bros. Best Wishes, DB Team

Posted 5 years ago

“Price and delivery grate!”

Helpful Report

Posted 5 years ago

Hi John, We are incredibly grateful that you took the time out to leave us a 5-Star review. Regards, DB Team

Posted 5 years ago

“Delivere early in perfect condition. Very happy”

Helpful Report

Posted 5 years ago

Hi Glyn, We are incredibly grateful that you took the time out to leave us a 5-Star review. Best Wishes, DB Team

Posted 5 years ago

“Excellent price, fast delivery even in these time. Very pleased and will use again”

Helpful Report

Posted 5 years ago

Hi John, Thanks for the 5-star review. The team at Donaghy Bros is thrilled you’re happy with your recent online visit. Please let us know what we can do for you in the future. Best Wishes, DB Team

Posted 5 years ago

“We recently purchased a Rangemaster Professional 110 cooker from Donaghy Bros. From start to finish the service and customer support was excellent, really fast delivery, professional, knowledgeable and friendly. Would highly recommend them,”

Helpful Report

Posted 5 years ago

Hi Alan, On behalf us all of us at Donagh Bros, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Best Wishes, DB Team

Posted 5 years ago

“I never thought I'd find a better retailer than AO, but Donaghy Bros indeed are. I was kept informed with accurate information all the way through, and I'm really happy with the fridge and the service and price.”

Helpful Report

Posted 5 years ago

Hi Stan, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Donaghy Bros. We look forward to serving you for many years to come. Best Wishes. DB Team

Posted 5 years ago

“Fantastic service. Easy ordering, great price, fast delivery and no delivery charge! I recommend Donaghy Bros to everyone. Thankyou”

Helpful Report

Posted 5 years ago

Hi Suzanne, Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Donaghy Bros. Best Wishes, DB Team

Posted 5 years ago

“Easy to purchase online. Also very helpful on the phone. The item purchased was delivered on the date advised on the phone. Also a good price.”

Helpful Report

Posted 5 years ago

Hi Peter, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Donaghy Bros. We look forward to serving you for many years to come. Best Wishes, DB Team

Posted 5 years ago

“Very pleased with the service provided by Donaghy's - received my order within 48 hours of placing the order. Also very pleased with the price.”

Helpful Report

Posted 5 years ago

Hi Dave, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best Wishes, DB Team

Posted 5 years ago

Donaghy Bros is rated 4.8 based on 8,252 reviews