Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 4.04

“I’ve ordered hair from Donna Bella for years. I’m a professional hairstylist. I’ve seen the quality go down quite a bit. The bundles of hair have gotten smaller. They used to be 20g now they’re 17g for the 18 inch. The Silicone beads do not hold their color and wear off and turn to silver metal. My clients have started complaining that their hair does not feel as full and about the beads unfortunately have switched to another company. They have also raised their prices a lot! Very disappointed.”

Helpful Report

Posted 2 years ago

Hello Emily, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 2 years ago

“This screen is black. Cant see what I’ writibg”

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Posted 2 years ago

“Your rep was excellent”

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Posted 2 years ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 2 years ago

“The product is great. But trying to order is zero. I finally was able to find my color match. I was so excited that I was able to find it but ordered the more expensive! I immediately tried to cancel but couldn’t . I tried calling waited 10 minutes and was hung up on !!!”

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Posted 2 years ago

“You are constantly out of stock on dark brown deluxe halos. I had to buy one that is way way longer than what I need only to have my hair dresser cutoff some length that I shouldn’t have had to pay for. I’ve been waiting months for them to restock.”

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Posted 2 years ago

“Easy to access and look for professional tools. First time ever ordered any product plus hair! Master Cosmetologist over 20 years and this is the best hair I’ve ever worked with. It is 100% the best quality! Thank you.”

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Posted 2 years ago

Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!

Posted 2 years ago

“Love the hair extensions”

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Posted 2 years ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 2 years ago

“Very helpful customer service!”

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Posted 2 years ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 2 years ago

“Best quality hair I’ve purchased fast delivery too very happy with my hair can’t wait when it’s time to get new ones 🫶”

Helpful Report

Posted 2 years ago

Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!

Posted 2 years ago

“Great product but there wasn’t anyway to expidite the shipment.”

Helpful Report

Posted 2 years ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 2 years ago

“I've been using DB hair for about a year now and have been very pleased with the training and customer service. The shipping is a lot slower than other suppliers I've worked with and I feel like the quality of the hair I've gotten a few times wasn't as great as it has been.”

Helpful Report

Posted 2 years ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 2 years ago

“Awesome c”

Helpful Report

Posted 2 years ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 2 years ago

“The quality of hair is amazing. Keratin tips are my favorite. They’re lightweight and easy to install. I recommend having someone help install the hair if you’re a DIY girl, the step by step videos offered are a great tool for installing and removing safely.”

Helpful Report

Posted 2 years ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 2 years ago

“Love the updated website. However, I’m disappointed in learning your company is doing away with the sale of the flat tip extensions!”

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Posted 2 years ago

“Website is horrific to use. Ordered incorrect hair due to the constant back and forth of not being able to view products, inability to remove things, not able to see complete order when finalizing payment. It’s awful, recent changes made to website made it worse.”

Helpful Report

Posted 2 years ago

Hello Martha, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 2 years ago

“Exellent services. I always use the Donna Bella hairs because they look very natural and produce an abudant hair.”

Helpful Report

Posted 2 years ago

Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!

Posted 2 years ago

“Well, I haven’t gotten my product yet and immediately reached out through phone and email and still have not gotten a response. It’s sending me wrong items and now I’m going to have to wait even longer to get the correct ones.”

Helpful Report

Posted 2 years ago

Hello Erica, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 2 years ago

“Beautiful quality hair. Been wearing my taxes in for about a year now. I love this product.”

Helpful Report

Posted 2 years ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 2 years ago

“I had an incredibly disappointing experience with Donna Bella hair extensions. After following all the proper procedures, I ended up with painful, itchy red bumps on my scalp during the removal process. Despite providing evidence of the issue, including a video, they denied my refund request. I've been wearing hair extensions for over 10 years and have never encountered such a terrible reaction. The quality of these extensions was far below what I expected, especially for the price, and their lack of customer support and refusal to take responsibility only made things worse. I would not recommend Donna Bella to anyone looking for quality hair extensions or reliable service.”

Helpful Report

Posted 2 years ago

Hello There, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 2 years ago

“great experience.”

Helpful Report

Posted 2 years ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Telephone, Email

Donna Bella Hair Reviews