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Donna Bella Hair Reviews

4.1 Rating 470 Reviews
74 %
of reviewers recommend Donna Bella Hair
4.1
Based on 470 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Live Chat
Donna Bella Hair 5 star review on 10th March 2026
Connie
Donna Bella Hair 5 star review on 20th November 2025
Michelle
Donna Bella Hair 5 star review on 5th October 2024
Tori
Donna Bella Hair 5 star review on 4th October 2024
Anonymous
Donna Bella Hair 5 star review on 28th September 2024
Diana
Donna Bella Hair 5 star review on 28th September 2024
Diana
Donna Bella Hair 5 star review on 25th September 2024
Brooke
95
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Love the hair but I ordered for it to be shipped faster and it won’t be here when I need it
Helpful Report
Posted 1 year ago
Thank you for sharing your review of your recent purchase with Donna Bella Hair! We are thrilled to hear that you are so pleased with your order. We're sorry for the shipping trouble, we always have different shipping options at checkout if needed! Please reach out to us any time with concerns or questions at info@donnabellahair.com - we're here to help!
Posted 1 year ago
Very happy with my new hair 🥰
Helpful Report
Posted 1 year ago
Thank you for sharing your 5-star review of your recent purchase with Donna Bella Hair, Marilyn! We are thrilled to hear that you are so pleased with your order. Please reach out to us any time at info@donnabellahair.com - we're here to help!
Posted 1 year ago
i'll start with saying, It is so hard to find extensions that hold their curl. This was my first transition into ktip from wefts and i overall like them but they definitely are notttt curly. They are barely wavy and my hair is very curly so im having to put heat on them daily to make them match. a bit disappointing because they took forever to put in.
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Posted 1 year ago
Love Donna Bella
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Posted 1 year ago
Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!
Posted 1 year ago
Very poor quality hair. Dried out very quickly even with proper care.
Helpful Report
Posted 1 year ago
Hello Ashley, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 1 year ago
I have bought 3 sets of extensions and they have all been great. But this last purchase of the rooted ombré are far from the standards of the others I have purchased. The tape on these extensions are not holding up. I have had them in for about 3 weeks now and they are falling out and the tape is not holding. I have steered away from the cheaper brands for this reason. I take care of my extensions and follow the “how to” on taking care of them.
Helpful Report
Posted 1 year ago
Hello Jenny, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 1 year ago
absolutely IN LOVE with the new tape weft! the hair is silky soft and feels amazing! simple, quick and easy process to install. i feel like a new woman with this thick long hair. will definitely go for the 22’s next time!
Helpful Report
Posted 1 year ago
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!
Posted 1 year ago
Tape on extensions do not seem to stay like my Previous sets. Sucks when I spend so much on them!
Helpful Report
Posted 1 year ago
Hello There, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
Posted 1 year ago
I have not received my package yet?
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Posted 1 year ago
I appreciate the opportunity given and I cannot wait to continue working with Donna Bella hair! So far great experience!
Helpful Report
Posted 1 year ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 1 year ago
I’m a repeat customer, the last pack of hair I purchased shed so bad I had to wind up taking it out. But I thought it may have been a fluke as I have ordered before and love the hair. This time, The hair didn’t come in on time. I still don’t gafr it and have already had my hair appt at the salon. Disappointed in my last two experiences.
Helpful Report
Posted 1 year ago
Hello Kyndal, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 1 year ago
I love their products! Great quality every time I’ve ordered!
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Posted 1 year ago
Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!
Posted 1 year ago
I love the hair. I didn’t like when I ordered the two they charged me for a third. But I sent it back and got my money back.
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Posted 1 year ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 1 year ago
The hair color was more yellow than I thought and I'm not sure the same great quality I'm use to was there in the tape in weft.
Helpful Report
Posted 1 year ago
Hello Beautiful! We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
Posted 1 year ago
I can't review the hair because I can't get the hair! When I ordered, the shipment was supposed to be delivered 4 days ago. So I made an appt with my stylist to put them in. Then the delivery time was changed after the order and was supposed to be delivered today which meant I had to reschedule with my stylist, now, they haven't even delivered today and I'm going to have to drive an hour in the morning to pick up my hair at fedex just so I don't have to reschedule AGAIN with my stylist!!! Pick a different shipping company!
Helpful Report
Posted 1 year ago
Hello Sabrina, We sincerely apologize for the frustration you've experienced with the delivery of your order. We understand how important it is to receive your hair on time, especially when you have an appointment scheduled with your stylist. We're truly sorry for the inconvenience this has caused. We are actively working to resolve this issue with our shipping partner to prevent it from happening again in the future. We appreciate your patience, and see you hair has arrived. If there's anything we can do to assist you further, please feel free to reach out to our customer service team at info@donnabellahair.com. Thank you for your feedback. We hope you love your new extensions!
Posted 1 year ago
To be honest, this is the 4th time I've bought hair, I've always bought blonde or ombré. This time I bought dark brown, but I found this hair uneven and the ends are dry. I don't understand how a bleached extension can have better quality.
Helpful Report
Posted 1 year ago
Hello Laura, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 1 year ago
Used them years ago and the hair is still amazing...
Helpful Report
Posted 1 year ago
Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!
Posted 1 year ago
Hair quality, ease of ordering, customer service - always a great purchase
Helpful Report
Posted 1 year ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 1 year ago
1st off lov Donna Bella Extensions, any problem I had with the newest weft extensions was quickly taken care of ❤️
Helpful Report
Posted 1 year ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 1 year ago
I have ordered Donna Bella tape ins and used their replacement tape for 10+ years. SOMETHING HAS CHANGED! The tape does NOT stick at all. My clients fell out in one day! When I called they would not do anything for me other than told me to send it back so they can evaluate them. I even tried to use the replacement tape on them to see if that worked better but that was a complete fail too. Very disappointing and frustrated with their customer service also. I feel like they absolutely know that they changed their product and are acting as if everything is the same. Won’t be ordering from them again!
Helpful Report
Posted 1 year ago
Hello Michele, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 1 year ago
Donna Bella Hair is rated 4.1 based on 470 reviews