“To start with my existing mattress is very comfortable however, with the Dormeo Matress Topper it has turned my bed into super comfortable, I hesitated at first into ordering, I'm glad I did now good choice made. Unfortunately can't give a photo my husband is in bed fast asleep.”
“This is really comfortable, and keeps you at a temperature to enjoy a good nights sleep, my wife said it is like a comfortable pillow for your whole body, very pleased with the purchase”
“I have had acute sciatica for the last 3 years. Have been unable to sleep longer than 3 hours for years due to my back pain and hips. I have had the essentials firm matttress since the first of August and my life is much better now. I usually sleep 7 to 8 hours now and feel so much better. I am almost back to normal. It has made a big difference in my life. I love it so comfortable. Well worth the money.”
“I have had acute sciatica for the last 3 years. Have been unable to sleep longer than 3 hours for years due to my back pain and hips. I have had the essentials firm matttress since the first of August and my life is much better now. I usually sleep 7 to 8 hours now and feel so much better. I am almost back to normal. It has made a big difference in my life. I love it so comfortable. Well worth the money.”
“Second one I have had and this one is so comfy and I have the support which I need. Like the idea that if my partner wants a softer side it can turned on his side only also we have the support of either legs or shoulders. Great mattresse all round.”
“Sagging after a few months, put up with it for almost two years but got so bad it was like sleeping in two hollows.
Guarantee not worth the paper it's written on.
At best you might get another Dormeo mattress.
Not worth pursuing, it is in the bin where it belongs.
Customer service not good either.”
“Bought from Dormeo. After 6 months a considerable dip formed. They asked for numerous photos and refused to honour the warranty instead kept asking for better photos and said the problem was with how it was used!”
“I received our mattress last week stinks of damp can't sleep on it very disappointing I want to return it I wouldn't recommend this mattress to anyone and I will be giving u bad reviews”
“I am extremely disappointed with the quality of this mattress. It is clearly defective and has caused me significant discomfort and pain since I started using it.
I initially contacted the merchant, who directed me to their customer service department. From there, I was referred to the Dormeo manufacturer. Dormeo then informed me that their insurance company would not honour my claim because my mattress failed to meet their only qualification criterion — an arbitrary condition that seems designed to avoid accountability. They promptly redirected me back to the merchant.
When I contacted the merchant again, they told me to follow up with the manufacturer. At this point, I feel like a tennis ball being bounced back and forth with no resolution in sight.
My advice is simple: avoid this company altogether. Do not purchase a Dormeo mattress.”
