Doulton Water Filters Reviews

Name: Doulton Water Filters
Address: Fairey Industrial Ceramics Ltd, Unit 4, Lymedale Cross Industrial Estate, Newcastle-under-Lyme, Staffordshire
Rating: 4.55

4.6 Rating 649 Reviews

87 %

of reviewers recommend Doulton Water Filters

Visit Website

Phone:

7360092912

Email:

filtersales@doulton.com

Location:

Fairey Industrial Ceramics Ltd,
Unit 4, Lymedale Cross Industrial Estate,
Newcastle-under-Lyme
Staffordshire
ST5 9BT

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery to Belgium and the filters are in top condition, thank you”

Helpful Report

Posted 1 year ago

Hi, Thank you for your fantastic 5-star review! We're delighted to hear that your delivery to Belgium was fast and that the filters arrived in top condition. Your satisfaction is our priority, and we appreciate your kind words. Many thanks The Doulton Team

Posted 1 year ago

“Excellent product, and great delivery, many thanks”

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Posted 1 year ago

Hi, Thank you for your wonderful 5-star review! We're thrilled to hear that you're pleased with our product and the delivery service. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Many thanks The Doulton Team

Posted 1 year ago

“The ordered filters arrived in time and without any fuss. There was no problem with importing them to Portugal- thanks.”

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Posted 1 year ago

Hi, Thank you for your fantastic 5-star review! We're delighted to hear that your filters arrived on time and without any hassle. It's great to know that the import process to Portugal went smoothly as well. Many thanks The Doulton Team

Posted 1 year ago

“Very happy with the delivery and the water purifiers. Very happy to buy British too! The water tastes much nicer than tap water.”

Doulton Water Filters 5 star review on 26th May 2024

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Posted 1 year ago

“Thank you for contuning the tradition of Great British manufacturing”

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Posted 1 year ago

“I have not received the filter. I have paid, but still waiting.”

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Posted 1 year ago

“Very pleased with this. It's easy to set up although it takes a bit of time for the first lot of water to filter through. Our tap water is horrible and tastes of chemicals but this filters it all out and tastes so much better”

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Posted 1 year ago

Hi, Thank you for your wonderful 5-star review! We're thrilled to hear that you're very pleased with your filter and found it easy to set up. It's great to know that our product has significantly improved the taste of your water by filtering out the chemicals. If you have any questions or need further assistance, please don’t hesitate to reach out. We're always here to help! Best regards, The Doulton Team

Posted 1 year ago

“Great product and quick delivery”

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Posted 1 year ago

Hi Stephen, Thank you for your fantastic 5-star review! We're delighted to hear that you’re pleased with our product and the quick delivery. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any questions or need further assistance, please don’t hesitate to reach out. We're here to help! Best regards, The Doulton Team

Posted 1 year ago

“They finally arrived. Now I am very happy.”

Helpful Report

Posted 1 year ago

Hi Patricia, Thank you for your patience and for leaving a positive review! We're glad to hear that your order finally arrived and that you're happy with it. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, The Doulton Team

Posted 1 year ago

“Service great 👍”

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Posted 1 year ago

“I'm delighted to be able to buy reliable quality filters and trust my drinking water for purity.”

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Posted 1 year ago

Hi Lynn, Thank you for your fantastic 5-star review! We're delighted to hear that you trust our filters for providing reliable quality and purity in your drinking water. Your satisfaction is our top priority, and it's wonderful to know we’ve met your expectations. If you have any questions or need further assistance, please don’t hesitate to reach out. We're here to help! Best regards, The Doulton Team

Posted 1 year ago

“prompt delivery”

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Posted 1 year ago

“Buen servicio y buen producto. Lo recomiendo”

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Posted 1 year ago

Hi, Thank you for your wonderful 5-star review! We're thrilled to hear that you are pleased with our service and product. Your recommendation means a lot to us and we truly appreciate your support. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, The Doulton Team

Posted 1 year ago

“Unit assembled but not used yet. Bought on a friend's advice. Confident it will do what I want (maybe not what the majority want).”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for leaving a fantastic 5-star review on Reviews.io! We're delighted to hear you've assembled your new Doulton Water Filter based on your friend's recommendation. We understand that trust in a friend's positive experience played a significant role in your decision, and that's a great compliment! While everyone's water filtration needs may differ, we're confident Doulton offers a solution to meet a variety of preferences. We're eager for you to experience the benefits of clean, filtered water firsthand. While you haven't used the filter yet, if you have any questions about assembly, operation, or maintenance, please don't hesitate to reach out! We appreciate your trust in Doulton Water Filters, and we look forward to hearing your thoughts on the filter's performance once you've had a chance to use it. Sincerely, The Doulton Water Filters Customer Service Team

Posted 1 year ago

“The filter is great, just was difficult to open the lid..”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for your review on Reviews.io. We appreciate you taking the time to share your feedback, and we're glad you find the filter itself to be great! We understand your frustration with the difficulty opening the lid. A smooth user experience is important to us, and we apologize that the lid caused you any problems. At Doulton, we're constantly looking for ways to improve our products. Your feedback about the lid is valuable and helps us identify areas for potential improvement. In the meantime, if you'd like some tips on opening the lid, we'd be happy to share some suggestions. For example, some customers find using a rubber gripper or pot holder helpful for added leverage. We value your satisfaction and want to ensure you have a positive experience with your Doulton Water Filter. Please don't hesitate to reach out if you have any questions or require further assistance. Thank you again for your feedback. We look forward to continuously improving our products! Sincerely, The Doulton Water Filters Customer Service Team

Posted 1 year ago

“The water filter is easy to use and Fairey Industrial Ceramics Ltd’s products are trustworthy.”

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Posted 1 year ago

“Very happy with delivery, use”

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Posted 1 year ago

Dear Nicola, Thank you for leaving a fantastic 5-star review on Reviews.io! We're delighted to hear that you're very happy with both the delivery and use of your Doulton Water Filter. At Doulton Water Filters, we understand that receiving your filter promptly and finding it easy to use are both important aspects of the customer experience. We're thrilled to hear that we delivered on both! Thank you again for choosing Doulton Water Filters! We appreciate your feedback and are committed to providing you with clean, filtered water and a smooth user experience. Sincerely, The Doulton Water Filters Customer Service Team

Posted 1 year ago

“easy company to deal with excellent service”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for leaving a fantastic 5-star review on Reviews.io! We're thrilled to hear that you found Doulton Water Filters to be an easy company to deal with and that you received excellent service. At Doulton, we strive to provide a positive and hassle-free experience for all our customers. Knowing you found our team helpful and efficient is very rewarding. Thank you again for choosing Doulton Water Filters! We appreciate your feedback and are committed to providing exceptional service for all our customers. Sincerely, The Doulton Water Filters Customer Service Team

Posted 1 year ago

“Lovely smooth texture to the pallete when drinking the filtered water”

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Posted 1 year ago

“Unfortunately we had to send our product back. This was because the product purchased meant you had to install an extra tap. We thought that this could be installed onto the mains water supply to the kitchen tap. This wasn’t how the system works. This needs to be made more clear when purchasing. However return was excepted and we are now talking to an advisor on an alternative product which will for fill our needs. This is very good service and I wish I had spoken to an advisor in the first place. So to anyone who wants to purchase a system I would recommend speaking to one of the team first.”

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Posted 1 year ago

Doulton Water Filters is rated 4.6 based on 649 reviews