Doulton Water Filters Reviews

Name: Doulton Water Filters
Address: Fairey Industrial Ceramics Ltd, Unit 4, Lymedale Cross Industrial Estate, Newcastle-under-Lyme, Staffordshire
Rating: 4.55

4.6 Rating 649 Reviews

87 %

of reviewers recommend Doulton Water Filters

Visit Website

Phone:

7360092912

Email:

filtersales@doulton.com

Location:

Fairey Industrial Ceramics Ltd,
Unit 4, Lymedale Cross Industrial Estate,
Newcastle-under-Lyme
Staffordshire
ST5 9BT

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and quick delivery”

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Posted 1 year ago

“I have had three of these,two for friends excellent.”

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Posted 1 year ago

“So far so good!! I’ve only been using it for a week but I t’s smart, well made and the service was quick and professional. Easy to set up and the quality of the stainless steel stand and spigot are great as well. Very happy!”

Helpful Report

Posted 1 year ago

Dear Sarah, Thank you for leaving us a fantastic 5-star review on Reviews.io! We're delighted to hear you're having a positive experience with your Doulton water filter system so far. It's especially rewarding to know that you found our service quick, professional, and the setup process easy. We strive to make everything from product selection to installation as smooth as possible. The quality of the stainless steel stand and spigot sounds fantastic! They should provide both durability and a touch of elegance to your kitchen countertop. A week of use is a great start, and we hope you continue to enjoy clean, filtered water for years to come. If you have any questions or discover new features you love, please don't hesitate to share them! Thank you again for choosing Doulton Water Filters. We're thrilled to be a part of your healthy hydration journey! Sincerely, The Doulton Water Filters Customer Service Team

Posted 1 year ago

“Great water filtration system. There is a very noticiable difference in taste. Highly recommended.”

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Posted 1 year ago

“Fast delivery, but can't get hold of anyone to talk to on the phone for customer support.”

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Posted 1 year ago

“Looks good with water filter”

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Posted 1 year ago

“Good strong water stand Delivery was very quick”

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Posted 1 year ago

Dear Darrell, Thanks a bunch for the fantastic 5-star review! We're glad to hear you're impressed with your Doulton water filter stand. A sturdy stand is essential for safe and convenient filtration, so we're happy it fits the bill! We also appreciate you mentioning the quick delivery – that's something we strive for to get you enjoying clean, filtered water as soon as possible. Is there anything else you like about your Doulton water filter setup? We're always interested in hearing customer experiences. Thanks again for choosing Doulton Water Filters! Sincerely, The Doulton Water Filters Customer Service Team

Posted 1 year ago

“Fast delivery and good protection of products”

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Posted 1 year ago

Dear Ava, Thank you so much for taking the time to leave us a 5-star review! We at Doulton Water Filters are thrilled to hear that you've had an excellent experience with both our service and the quality of our products. Here at Doulton, we pride ourselves on providing exceptional customer service and top-notch water filtration solutions. Knowing that we met your expectations and helped you achieve clean, filtered water makes our day! Is there anything specific you enjoyed about our service or a particular product you love? We'd be delighted to hear more about your positive experience. Thank you again for choosing Doulton Water Filters! Sincerely, The Doulton Water Filters Customer Service Team

Posted 1 year ago

“Excellent service and quality products”

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Posted 1 year ago

Dear P.M. Miles, Thank you so much for leaving us a stellar 5-star review on Reviews.io! At Doulton Water Filters, we're committed to providing both exceptional service and top-notch water filtration solutions, so hearing this feedback truly makes our day. Is there anything specific about our service that impressed you, or a particular Doulton product you're loving? Sharing details about your positive experience would be fantastic and help others considering our filters. Thank you once again for choosing Doulton Water Filters! We appreciate your business. Sincerely, The Doulton Water Filters Customer Service Team

Posted 1 year ago

“Your company seems very efficient. The order came very quickly and the stainless steel parts all seem good quality and work well together. Thank you for producing such a good product at a reasonable price.”

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Posted 1 year ago

“Excellent product, delivered quickly and without fuss. I particularly appreciated not having to create an account with yet another password.”

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Posted 1 year ago

Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you found our Doulton Water Filter to be excellent and that it was delivered to you quickly and without any hassle. Providing top-notch products and seamless service is what we strive for, and we're delighted that we could meet your expectations. If you ever need anything else or have any questions, don't hesitate to reach out. Thanks again for choosing Doulton Water Filters!

Posted 1 year ago

“Could not fault prompt delivery. I made trhe mistake of ordering previously through Amazon and received one incorrect item. Unfortunately I held it in reserve (not realising it was incorrect) and when I came to use it, it was too late to return it. Lessomn- deal direct.”

Helpful Report

Posted 1 year ago

Thank you for your glowing review! We're thrilled to hear that you found our delivery service prompt and efficient. We understand the frustration of receiving incorrect items, and we're sorry to hear about your experience with another platform. Ordering directly from us ensures that you receive the correct products, and we're glad you've highlighted the importance of dealing with us directly. Your satisfaction is our priority, and we're here to ensure a smooth and hassle-free experience for you. If you ever need anything else or have any questions, please don't hesitate to reach out. Thanks again for choosing Doulton Water Filters!

Posted 1 year ago

“Product is good quality.”

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Posted 1 year ago

Thank you for your five-star review! We're thrilled to hear that you find our Doulton Water Filters to be of good quality. Providing high-quality products is our top priority, and we're delighted that our filters have met your expectations. If you ever have any feedback or questions, please feel free to reach out to us. Thanks again for choosing Doulton Water Filters!

Posted 1 year ago

“Good service & communication. Dealt with my questions politely.”

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Posted 1 year ago

Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our service and communication. Providing excellent customer service and addressing your questions politely is incredibly important to us. We're here to assist you every step of the way, and we're thrilled that we could meet your expectations. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Doulton Water Filters!

Posted 1 year ago

“the tank is still linking after closing it strong”

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Posted 1 year ago

Thank you for taking the time to share your feedback with us. We're sorry to hear about the issues you're experiencing with your Doulton Water Filter. Could you please provide more details about what you mean by "the tank is still linking"? Additionally, we'd like to understand the problem you're encountering when trying to close it securely. Have you reached out to Doulton Water Filters for assistance with these issues? Our team is here to help troubleshoot and provide solutions to ensure you're completely satisfied with your product. Please don't hesitate to contact us if you need further assistance. We appreciate your feedback and the opportunity to address your concerns.

Posted 1 year ago

“User friendly”

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Posted 1 year ago

Thank you for your wonderful review! We're delighted to hear that you find our Doulton Water Filters to be user-friendly. Providing products that are easy to use and convenient for our customers is a top priority for us. Your satisfaction and positive experience mean everything to us, and we're grateful for your support. If you ever have any questions or need assistance, please don't hesitate to reach out. Thanks again for choosing Doulton Water Filters!

Posted 1 year ago

“Great product, seems to take out all the toxins in the drinking water, and fantastic service next day delivery 5*!”

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Posted 1 year ago

Thank you so much for your glowing review, Malcolm! We're thrilled to hear that you find our Doulton Water Filters to be a great product that effectively removes toxins from your drinking water. Providing clean and safer drinking water is our priority, and we're delighted that our filters have met your expectations. We're also pleased to hear that you had a fantastic experience with our service, including next-day delivery. Your satisfaction and peace of mind are important to us, and we're grateful for your kind words and support. If you ever need anything else or have any questions, please don't hesitate to reach out. Thanks again for choosing Doulton Water Filters and for your 5-star rating!

Posted 1 year ago

“I had a prompt reply to a question I had about the different ceramic filter options.”

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Posted 1 year ago

Thank you for taking the time to share your experience with us! We're pleased to hear that you received a prompt reply to your question regarding the different ceramic filter options. Providing excellent customer service is a top priority for us, and we're glad we could assist you promptly and effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure that you have the best experience possible with our Doulton Water Filters. Thank you again for choosing Doulton Water Filters and for your 4-star rating!

Posted 1 year ago

“Fast delivery and response to an email”

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Posted 1 year ago

“I am very unhappy because I have NOT received the filters and the tracking number: LY523637284DE does not work”

Helpful Report

Posted 1 year ago

We are truly sorry to hear about the inconvenience you've experienced regarding your order. We understand how frustrating it must be to not receive your filters and encounter difficulties with the tracking number provided. If this has not been sorted, please contact us at filtersales@doulton.com Thank you for bringing this matter to our attention, and we apologise once again for any inconvenience caused.

Posted 1 year ago

Doulton Water Filters is rated 4.6 based on 649 reviews