duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,177 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buenos días. Muy buena vía y rápida de enviar dinero a Cuba hasta la puesta de la casa del familiar. Gracias.”

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Posted 4 years ago

“este servicio debe reconocerse como un servicio esencial, agregue paypal como método de pago”

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Posted 4 years ago

“Je trouve que Duales.com offre un excellent service Fiable et plutôt rapide Merci”

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Posted 4 years ago

“Customer service through Whatsapp is a great idea”

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Posted 4 years ago

“Fast and secure, super personalized service.”

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Posted 4 years ago

“Una atención personalizada, profesional y eficiente, el dinero es depositado en tarjetas en Cuba en menos de 24 horas. La atencion de Sonia es excelente, professional y amable, realmente impresionado.”

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Posted 4 years ago

“Muy buen servicio y muy rapido! Gracias Excellent and fast Service! Thank You”

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Posted 4 years ago

“Es una compañia con un alto nivel de profesionalidad y eficiencia. La atención al cliente es excelente, especialmente Sonia, ella atiende sus inquietudes a la mayor brevedad posible. Ademas de esto el trato es cordial, atento y sientes una genuina preocupacion por ti como cliente.”

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Posted 4 years ago

“Excelente compañía de envío de dinero muy buen servicio todos mis familiares estamos muy contentos yo lo uso hace 15 años y hasta ahora nunca he tenido ningún problema tiene muy buen servicio al cliente”

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Posted 4 years ago

“I am thrilled with the service from Duales. My Cuban family do not have to stand in long lines in order to receive their funds. Whenever I have a question, one of your representatives responds quickly and is always helpful and polite. I have recommended your service to many people who had used western union.”

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Posted 4 years ago

“The best service!!, Thank you.”

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Posted 4 years ago

“Muy confiables y rapida entrega, muy contentos con su servicio...Gracias.”

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Posted 4 years ago

“Duales makes transactions very easy and fluid. This alone merits commendation. Expediency is key.”

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Posted 4 years ago

“Altamente profesional, muy buena atención al usuario y rápida prestación del servicio”

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Posted 4 years ago

“I am very happy with your service. I've been using Duales for more than 5 years now. Never had a problem. Thank you guys for your good service.”

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Posted 4 years ago

“I would like to say that this company works very hard to help you with helping your family in other countries. I have used them for the past year and they are great. Helped me when I had question and gave me answers to put my mind at ease. My family also told me that the service was great.”

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Posted 4 years ago

“Very good service. Fast and efficient! Keep up the good work!”

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Posted 4 years ago

“I use Duales every week and have never had a problem , fast and easy to use the website and the boy delivers to my wifes door every week”

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Posted 4 years ago

“Very safe and secure, very fast home delivery. Awesome company”

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Posted 4 years ago

“I send money to Cuba a few days. The money was receive in the CUP bank account of my mother in less than 24h. The page has an user friendly design. I strongly recommend it.”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,177 reviews