duales-com Reviews

Name: duales-com
Rating: 4.33

4.3 Rating 2,032 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,032 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In the pass every thing was good but last week the delivery service was very bad, the man who delivered was rude, he claimed not to have received the telephone number of the person who was to receive the money.”

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Posted 3 weeks ago

“Son unos desconsiderados no pagan el dinero a tiempo y se lo roban también así que tengan cuidado porque su familia puede ser afectada”

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Posted 1 month ago

“Mi marido me envió un dinero ya hace 5 días y aún no me lo entregan?? Por qué demoran”

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Posted 1 month ago

“El destinatario tiene que esperar demasiado tiempo para recibir el envio hecho directamente a la casa, mismo si se paga el servicio.”

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Posted 8 months ago

“Cuballama una Pagina donde los artículos que llevan a tu hogar llegan rotos no te lo revisan y luego no te lo reponen llebo mas de 15 días esperando que repongan una lavadora que compré para mi mamá Y solo disen que están esperando por el proveedor de cuba y ni cambian el artículo ni reponen el equipo no recomiendo para nada la verdad”

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Posted 9 months ago

“I placed the order at lunch time on Tuesday and I received a confirmation at 2:37pm. 24 hours later I was asked to review Duales. Today is it afternoon on SATURDAY and after 4 days they have NOT received the money. HUMMMMMMMMMM What kind of rating would you give Duales. My recipient has been waiting patiently by the phone waiting for the call and the money but nothing yet. I called the company on Saturday and the money was delivered on Sunday. Thank you.”

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Posted 10 months ago

“Money not delivered to customer in Rafael Freyre as yet. Very disappointed will have to look for another company for money transfer”

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Posted 1 year ago

“verifcacion todavia pendiente”

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Posted 1 year ago

“No aconsejo este servicio para nada es una real porquería he tenido una super mala experiencia con esta agencia, envié una planta para cuba pagándola desde su sitio web donde en este decia que el tiempo de demora de la entrega era de 1 mes pues pasaron dos tres y este es el cuarto mes y aun mis familiares no saben nada de la planta, la cual mande para un momento critico que se pasaba y al final todo fue dinero mal gastado ya que no pude resolver el problema, 👀 cada vez que llamo lo único que dicen para justificar todo, es que los envios se atrasaron devido a el ciclón, cuyo ciclón paso por la zona occidental y yo vivo en el centro así que nada que ver con el ciclón, algo común en esta agencia tratar de justificar cosas que son mentiras, mi consejo no accedan a esta página de porquería para nada”

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Posted 1 year ago

“Bueno siempre envío dinero por esta vía y por primera vez desde el sábado 24 hice un envío y aún mi madre no lo recibe y no tengo razones del porque se tardan tanto. Elizabeth”

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Posted 1 year ago

“The person I sent the money to, this Wednesday, has not receive it yet, over four days later.”

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Posted 1 year ago

“I can't connect. Always get a SSL error or something. I tried with Safari and Chrome.”

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Posted 1 year ago

“I sent money to cuba to my mother and she didn't receive all the amount..she is missing 2500.00 cup. Su transaction number es 21 72 76. Ella debe recibir 37500.00cup y solo recibio 35000.”

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Posted 1 year ago

“Help me with money”

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Posted 1 year ago

“I have been using Duales.com for the last two years and I had excellent services. BUT SINCE TWO WEEKS AGO, IT IS IMPOSSIBLE TO DO TRANSFERS YOUR RATING WHEN FROM 100 % GOOD TO O % No calls returned, no emails answers,”

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Posted 2 years ago

“No sirve la aplicacion esta”

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Posted 2 years ago

“I'm getting no response after one week. Still in business?”

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Posted 2 years ago

“I don’t understand nothing,I tried to go in but I got block all the time.And I need help I got no answer”

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Posted 2 years ago

“ve envio no llegó”

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Posted 2 years ago

“Really bad ,problems with the app I had to unistale because it said error to autoverify all the time .I'm not be able to use because it have been ask for a code that I don't even have it . This service should be improved for better not for bad is not free . Is impossible talk to some one by phone nighmare”

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Posted 2 years ago

duales-com is rated 4.3 based on 2,032 reviews