duales-com Reviews

Name: duales-com
Rating: 4.33

4.3 Rating 2,198 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is very good. Your phone system needs updating.”

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Posted 10 hours ago

“Service rapide avec les montants exacts.”

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Posted 2 weeks ago

“He usado duales para el envio de dinero a Cuba durante mucho tiempo pero de pronto no puedo hacer ningun envio porque cuando hago click para pagar sale una pagina de entidades bancarias canadienses con las que no tengo ninguna relacion. Supongo que es un error de la pagina web pero la falta de preocupacion de los responsables es desconcertante.”

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Posted 2 weeks ago

“Why did you guys delete the use of credit cards? It makes me want to use other competitor sites”

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Posted 2 weeks ago

“I have been using Duales for years. Excellente service, but now the option to pay by creditcard or debot card is not there anymore. Please fix this isue. I sent 3 emails about this situation., not anwers at this moment. Thanks.”

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Posted 2 weeks ago

“Dependable, as always, cash in the recipient's hands delivered to their door. It will be nice when a credit card(VISA) can be used again, that is the only reason I didn't rate five stars.”

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Posted 2 weeks ago

“Been using duales for years now ,fantastic service”

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Posted 3 weeks ago

“Personally I think you're service is very good. No problems thanks.”

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Posted 4 weeks ago

“Porque dice que el mu entero puede enviar, hice la simulación y son unos pocos países, por ejemplo desde aquí Brasil no tiene opción”

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Posted 1 month ago

“They confiscated my €36,200 until TRAKMINT . ORG intervened”

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Posted 1 month ago

“Uso duales.com por más de 10 años y hasta ahora no había tenido problemas significativos pero de un tiempo a la fecha el modo de pago cambió y hace las transacciones más engorroso pues involucra tener que tratar directamente con tu banco, además se siente una sensación de inseguridad y desi formación pues una vez realizado el pago por e-transfer nunca recibes una confirmación de que el pago fue hecho y el di ero enviado.”

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Posted 1 month ago

“Did business with them before, now you can't pay order with credit card, too bad.”

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Posted 1 month ago

“Easy to use web site for tranferring money to foreign countries”

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Posted 2 months ago

“It took a week for my transfer to get to Cuba when usually it takes 2-3 days. All this because of Lot of confuson between duales and ducapp that should be clarifided”

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Posted 2 months ago

“Services fiables et rapide. Merci”

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Posted 2 months ago

“Delivered on time as stated. Will use the service again.”

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Posted 2 months ago

“I've noticed recently that the fee quoted on the website for orders suffers from the fee quoted in the email. For example; I sent 300 usd for delivery in USD. The fee quoted instantly in the site was 20 usd. The email sent showed a.qoute.of.16 usd. I rarely check the email when making an order thus I pay what the site quoted me. My question which is the correct fee? I'm happy with the service. It's reliable, punctual, even at the worst of times in Cuba you guys deliver. There was a bit of a hickup about a month ago where a couple of orders were delayed until noted and corrected. Lately the service has been at its best. Thank you Duales team!”

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Posted 2 months ago

“So far I’m pleased with the service”

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Posted 2 months ago

“You are the best 👌”

duales-com 5 star review on 1st August 2025

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Posted 2 months ago

“fast efficient service”

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Posted 2 months ago

duales-com is rated 4.3 based on 2,198 reviews