duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,182 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,182 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

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“Thank you so much!”

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Posted 2 months ago

“Since more than a month Card payment is not longer at option at the webpage. Download the App and after try to send money said: Finish to complete your profile then contact customer services. Customer care said the issue is a Card system maintenance but still not working. I do not think this is the real situation. Try to contact customer services not answer our emails. Is a shame the way they treat a customer that have been used their service for 7 years.”

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Posted 2 months ago

“Unbelievably to use credit cards for payment.”

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Posted 2 months ago

“Es una compañía que hace un excelente trabajo no tengo ninguna queja. Gracias por ayudar a nuestros familiares”

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Posted 3 months ago

“easy to perform a transfer”

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Posted 3 months ago

“I made this transaction easily, using my debit card, today, this is not an option for me”

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Posted 3 months ago

“Delivered quickly.”

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Posted 3 months ago

“I always use Duale to send money to Cuba, and they have been excellent. I have a family member in Cuba,and have always pay with credit card. There credit card division is having issues. How am I going to be able to help my family member? Please get if fixed.”

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Posted 3 months ago

“I used to use duals frequently to send money to Cuba, but it no longer works the way it did before. I tried installing the app, and it also doesn't offer home delivery or Mastercard payment options. im living in united arab emirates”

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Posted 3 months ago

“Always want to use duales.com, but don't like comes: DUC App?, I have to do the research until find Duales. WHY?”

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Posted 3 months ago

“Duales are excellent. The system is easy to use. The money is delivered to your Cuban recipient quickly and 100% reliably.”

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Posted 3 months ago

“À bit compliance to open the account. Need to edit a name and I haven’t been able to figure out . Good customer service.”

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Posted 3 months ago

“As always, I find the services very good. I just wish that the increments in US dollars would be less than $100 so if I wanted to send $120 or $130 US dollars, it would be ok.”

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Posted 3 months ago

“a very efficient reliable service”

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Posted 3 months ago

“Liike always great service, reliable fast and honest ,nothing better, Great company.”

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Posted 4 months ago

“Everything quick, reliable company.”

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Posted 4 months ago

“been using Duales for years now. Always quick service to my family in Baracoa”

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Posted 4 months ago

“El mejor sitio para enviar dinero ,rapido seguro y confiable lo recomiendo 100%”

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Posted 4 months ago

“Is not appropriate to write a review before the money arrives at destination”

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Posted 4 months ago

“No problem the best”

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Posted 4 months ago

duales-com is rated 4.3 based on 2,182 reviews