duales-com Reviews

Name: duales-com
Rating: 4.33

4.3 Rating 2,198 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is very good. Your phone system needs updating.”

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Posted 1 day ago

“Service rapide avec les montants exacts.”

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Posted 2 weeks ago

“Been using duales for years now ,fantastic service”

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Posted 3 weeks ago

“Personally I think you're service is very good. No problems thanks.”

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Posted 4 weeks ago

“Easy to use web site for tranferring money to foreign countries”

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Posted 2 months ago

“Services fiables et rapide. Merci”

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Posted 2 months ago

“Delivered on time as stated. Will use the service again.”

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Posted 2 months ago

“You are the best 👌”

duales-com 5 star review on 1st August 2025

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Posted 2 months ago

“fast efficient service”

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Posted 2 months ago

“A relible company fast service. I am using this company for more than 1 year and I never had any problem. Keep the good work”

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Posted 3 months ago

“Duales has always been reliable, dependable and efficient in transfering funds in the quickest manner. Now they have added Paypal to its mode of transfer; which is an excelent step forward to it's seamless transfer. Surprisingly the fees are the same , you get the bang for the buck converting CAD to Cup. Keep it up Duales. Thanks,”

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Posted 3 months ago

“Always reliable and trustworthy...”

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Posted 3 months ago

“Fast, reliable and economical to send to Cuba. You can use Duales with full confidence.”

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Posted 3 months ago

“Recommandé pour votre transaction. Professionnel. Sécuritaire.”

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Posted 3 months ago

“Fast and reliable service”

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Posted 3 months ago

“I am quite pleased with Duales. The money I send to Cuba arrives there within 2-3 days. The money is delivered directly to the recipient at their home. When I have a problem, there is a technical person that resolves the issue. I will continue using Duales. Thank you Duales.”

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Posted 4 months ago

“I sent money on a Friday, and it was received at our friend's home in a fairly remote small village on the following Monday. The option to use a credit card is still not available, but the pay pal option worked very well. 5 stars.”

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Posted 4 months ago

“Very convenient and reliable. I highly recommend it.”

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Posted 4 months ago

“I have used Duales to send money to Cuba for at least past ten years. We have had our ups and downs due to the erratic fiscal policies caused by the Cuban government. No fault of Duales as they worked overtime keeping up with the changes and keeping their customers in the loop. My Canadian friends as well as us Americans appreciate Duales's help. I've found Duale's customer support to be first class. Always get a timely reponse whether via email or phone call. Duales has followed through when the unexpected happens, Cuban government's policies are crazy at times. Duales is in tune to what that government is up to. I find this comforting. As to fees, I found Duales to be very fair and in fact, lower than others. One service Duales has that I have yet to see with others is "Home Delivery USD cash". I suppose this costs a little more since Duales has people on the ground delivering USD cash to those you designate. This alone is service far above what others offer. My Cuban family loves getting cash. Often times, within two days. With cash, my family actually has real choices in the marketplace. The exchange rate to CUCs for my family using cash vs MLC is superior. Duales ROCKS ! Santiago”

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Posted 4 months ago

“Excellent service ❤️”

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Posted 4 months ago

duales-com is rated 4.3 based on 2,198 reviews