duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,182 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,182 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like the option to be billed in the currency of my choice rather than paying a premium on the exchange rate. The exchange rates you guys have are not good.”

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Posted 9 months ago

“Very efficient”

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Posted 9 months ago

“Very good service”

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Posted 9 months ago

“Excellent service and very reliable. The money I sent on Sunday was received today, hand delivered”

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Posted 9 months ago

“Efficient and dependable.”

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Posted 9 months ago

“A reliable and fast service you can depend on”

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Posted 9 months ago

“Very good service. Fast and professional”

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Posted 9 months ago

“Very good service and easy to complete .”

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Posted 9 months ago

“always on time to deliver funds to my family in cuba”

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Posted 9 months ago

“DUALES REALLY WORKS”

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Posted 9 months ago

“Very good thank you”

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Posted 9 months ago

“Hello, the money are still not delivered. I expect a quick solution, please.”

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Posted 9 months ago

“I submit money to Cuba on a regular basis and Duales does the job very efficiently”

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Posted 10 months ago

“It is a good service they provide and it works very good I only wish they had more support when you call they do get back to you eventually but I'm sure they have many calls to attend to the only thing that I would like to see improved is more response to questions or problems and some live operators to talk to”

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Posted 10 months ago

“It is overall a good service. Getting to contact someone if there is an issue is and has been a problem. Telephone system very antiquated. I sent 2 communication, 1 by telepphone and one by email in the last week or so. So far no relpy or acknowledgement.”

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Posted 10 months ago

“Transfer is same day”

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Posted 10 months ago

“Excellent and great services.”

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Posted 10 months ago

“Excelente servicio, siempre puntual y sin preocupación, sólo queda decir Muchas Gracias!”

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Posted 10 months ago

“The money was delivered in less than 48 hours.”

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Posted 10 months ago

“The service was excelent, easy to do and great attention when you need to contact with the team through the chat”

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Posted 10 months ago

duales-com is rated 4.3 based on 2,182 reviews