duales-com Reviews

Name: duales-com
Rating: 4.33

4.3 Rating 2,043 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,043 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buena empresa hasta hoy todo bien siempre a llegado mi envío a veces se tarda pero no mucho muy recomendable”

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Posted 10 months ago

“Duales never fails.! Home delivery in less than 48 hrs. Thanks.”

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Posted 10 months ago

“Website easy to navigate and money was received in 3 days. Very smooth transaction”

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Posted 10 months ago

“Easy and fast”

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Posted 10 months ago

“I have depended on Duales for a few years now to send money to Cuba, especially appreciate home delivery to fairly "remote" area. Thanks, Susan Pollock”

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Posted 10 months ago

“I have been using your services for the last 13 years without any problems. However, it would be nice if you could include a feature on your website that lets us know when the funds have been added to the card or delivered. This would help us keep track of things better. Thank you.”

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Posted 10 months ago

“Duales , muy eficiente y comprometida con sus clientes , excelente servicio”

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Posted 11 months ago

“Sécuritaire. Vite. Excellent service”

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Posted 11 months ago

“good and fast delivery”

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Posted 11 months ago

“All went smoothly. I do have a question. How do I remove a previous beneficiary?”

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Posted 11 months ago

“always reliable good service, been using for a few years now”

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Posted 11 months ago

“Fast and professional service, I'm very satisfied every time, thanks for your business, Tomasz.”

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Posted 11 months ago

“So far very good services.”

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Posted 11 months ago

“Have used this service many times and they have never failed me. Great service, great people”

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Posted 11 months ago

“Duales has been very dependable in getting money to my family in Cuba.”

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Posted 11 months ago

“Duales maintains current exchange rates on the open market between US$ and CUP.”

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Posted 11 months ago

“I am very impressed indeed with Duales. They are 1000% reliable. Your Cuban recipient gets the money delivered to their door within days. If you have any queries the customer services get back to you straight away. You could not ask for a better service.”

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Posted 11 months ago

“I HAVE BEEN VERY PLEASED WITH THE SERVICE FROM DUALES LATELY. I KNOW THAT WHEN I SEND FUNDS THAT THEY WILL BE DELIVERED IN A FEW DAYS. I AM NOT SURE IF THE DELIVERY IS BEEN WATCHED OR NOT. MY FRIEND AND HER SON MOVED TO AN OUTER ROOM TWO NIGHTS AGO BECAUSE OF ALL THE MOSQUITOES AND SHE COULD RUN HER AIR CONDITIONER TO COOL OFF THE ROOM. AFTER A TIME SHE COULD HEAR SOMEONE IN THE REST OF THE HOME MOVING CLOTHES HANGERS AND DOORS. SHE THEN CALLED THE POLICE AND THEY CAME WITH ALL THEIR NOISE AND THE SIRIAN BLOWING. SHE CAME OUT OF THIS ROOM AND MET THE POLICE MEN FROM A BACK DIRECTION. THEY CHECKED HER HOME AND THEY FOUND THE ROBBER HAVD USED A STICK THROUGH ONE OF THE CLOSEST WINDOWS TO OPEN HER FRONT DOOR. THE SAW THAT HER SAFE HAD BEEN OPENED. SHE HAD STORED THE KEY IN A POCKET ON ONE THE OF THE CLOTHES THE ROBBER HAD FOUND IT AND USED IT. SHE HAD NOT WRITTEN DOWN THE NUMBERS ON THE US BILLS. SHE LOST $600.00 US . DO YOUR PEOPLE RECORD THE NUMBER OF THE BILLS.? IT IS NOW IN THE HANDS OF THE POLICE. THEY ALSO FOUND A LENGTH OF ROPE LIKE THEY MIGHT HAVE PLANNED TO TIE HER AND HER SON UP. I ASSUME THERE IS NO INSURANCEI ON YOUR PART INVOLVED WITH HER LOSSES. SHE FEELS LUCKEY TO BE ALIVE”

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Posted 11 months ago

“I have used Duales for many years and have not had one problem. The money arrives quickly and the charges are very reasonable. A1”

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Posted 11 months ago

“quick and effective, very helpful”

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Posted 11 months ago

duales-com is rated 4.3 based on 2,043 reviews