duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,172 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Happy”

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Posted 2 years ago

“Great company Easy to work with Sonia is very helpful”

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Posted 2 years ago

“I am very satisfied and happy with the Duales service, I have been using them for years and I have never had any problems at all, many thanks”

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Posted 2 years ago

“Always on time and great service”

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Posted 2 years ago

“I have been a customer for more than 10 years. Over the years they have made improvements to the website and I never had a problem with a transaction. Thank you Duales for providing such great service for the Cuban families and now more than ever.”

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Posted 2 years ago

“Excellent service. The money was delivered within less than three days. I will continue to use DUALES.”

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Posted 2 years ago

“I recomanded at all of my cuba's friends to act with you”

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Posted 2 years ago

“I had a problem with a remittance to Cuba. I entered a wrong card number for the recipient there. A few hours after that I received an email from Duales telling me about the problem and requesting me to send them te rigth number. I did it and in less than 24 hours the recipient had already received the remittance. The staff is very kind and helpful.”

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Posted 2 years ago

“Excellent dependable service”

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Posted 2 years ago

“Very god!!!! OK”

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Posted 2 years ago

“Very good service to help me understand what I had to do!”

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Posted 2 years ago

“Sending money to Cuba was easy to navigate and fast.”

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Posted 2 years ago

“Used their service many times. Fast and reliable. Never had any issues.”

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Posted 2 years ago

“Great service I wish I could send Canadian money for best exchange rates”

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Posted 2 years ago

“Very good service and quickly delivery”

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Posted 2 years ago

“Very efficient and trustworthy service. I 100% recommend Duales 👌”

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Posted 2 years ago

“You are the best guys”

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Posted 2 years ago

“Always reliable. Money received quickly”

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Posted 2 years ago

“Très bon service !!!”

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Posted 2 years ago

“We have used Duales over the years and it has matured into an excellent means to transfer funds between the US and Cuba”

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Posted 2 years ago

duales-com is rated 4.3 based on 2,172 reviews