“My experience varies store to store but overall mixing the good with bad I would give 4 stars. The take home bagged coffee is what I prefer. The sad parts about DD is that they no longer make donuts at the store and the product quality is poor compared to back in the 80’s. I also have a hard time getting anyone to listen to me when I tell them ‘just cream’ (no sugar). Andthis is something I get at almost every location-except the Homewood Illinois location- the woman I’ve seen there the most totally gets it! She’s great!”