Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.16

2.2 Rating 337 Reviews

24 %

of reviewers recommend Dunkin' Donuts

Company Reviews

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Metrics

2.2

Based on 337 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Customer Service	2.2 out of 5

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Dunkin' Donuts 1 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Because the Capuchino is the best and the location on 12930 SW 120 St have a Manager Claudia who is very sweet and attentive!”

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Posted 5 hours ago

“Always be on point whit the service Michael always on point”

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Posted 1 week ago

“I had a great experience at Dunkin’ Worksop recently, thanks to one of the staff members, Olivia. She was incredibly friendly, welcoming, and went out of her way to make sure my order was perfect. It’s refreshing to see someone who genuinely enjoys what they do and brings such a positive vibe to the place. Olivia’s warm attitude and attention to detail made my morning so much better.Thank you”

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Posted 1 week ago

“STORE #357204 I am so grateful for 3 women @ this store always happy always helping. So amazing and professional THIS STORE IS MY FAVORITE!!! I would love to recognize MARIAH, GENELIS, and SHAVONNE for such courtesy such care and Top service!! Thabks”

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Posted 2 weeks ago

“I visit often location 7900 block of Harford Road, Baltimore. The store is well organized,the staff are very professional and service is excellent.”

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Posted 2 weeks ago

“Was really lovely and great service. Thanks”

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Posted 2 weeks ago

“Excellent value brilliant taste”

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Posted 2 weeks ago

“the two workers (i didn’t get their names, but one had greenish hair and the other had short curly hair and glasses) were very nice!! the refresher i ordered also tasted amazing! definitely would go here again! amazing atmosphere and service ❤️”

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Posted 3 weeks ago

“We have just been to dunkin donuts Nottingham and what I lovely experience it was. The server Ellie is wonderful, she is polite, happy and loves a chat. Please pass on my compliments”

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Posted 3 weeks ago

“The drinks I get are always on point I have never had an issue with them messing up my drink and the doughnuts are always fresh!!”

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Posted 3 weeks ago

“I love the employees and they make my tea the best”

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Posted 4 weeks ago

“Good food”

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Posted 1 month ago

“Such a good place to grab some coffee”

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Posted 1 month ago

“dunkin is such an amazing doughnut, ice cream and coffee place. I love going here for a nice chill morning i love going here with my friends all of my friends love it and we are so glad we have Dunkin in our town”

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Posted 1 month ago

“The workers were very funny and made us laugh they also where very nice and fast with the order I DEVOURED MY FOOD IT WAS SO GOOD”

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Posted 1 month ago

“Good and nice people”

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Posted 1 month ago

“they made the drink so good. everyone was so nice!!”

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Posted 1 month ago

“Best place to be is at Dunkin on Mandalay Ave Clearwater Beach FL Great staff Awesome Drinks and yummy food”

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Posted 1 month ago

“Dukin Donuts in Marana in the best!”

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Posted 2 months ago

“Everything was fresh and great customer service.”

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Posted 2 months ago

Dunkin' Donuts is rated 2.2 based on 337 reviews