Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.06

2.1 Rating 284 Reviews

22 %

of reviewers recommend Dunkin' Donuts

Company Reviews

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Metrics

2.1

Based on 284 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Customer Service	2.2 out of 5

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Dunkin' Donuts 3 star review on 1st May 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dukin Donuts in Marana in the best!”

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Posted 1 week ago

“Everything was fresh and great customer service.”

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Posted 1 week ago

“I love Dunkin. Their food is so good as well as their drinks. The staff is so nice”

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Posted 2 weeks ago

“Diane at the Dunkin’Donuts Palm Bay Rd.,has gone out of her way to help us when we needed it. She is an amazing employee.”

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Posted 4 weeks ago

“I love DD on veterans Rd West and Victory blvd Staten Island NY!!! I drive 15 minutes out of my way to go to this location!! I pass about 5 DD in my area just to go there!! The workers are the most pleasant people you could ever meet, The coffee is so fresh and hot and the service is so fast!! I order at the mic by the time I get to the window my coffee is waiting for me!!”

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Posted 1 month ago

“Erica was so nice and generous loved our drinks!”

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Posted 1 month ago

“I work in the mall, and this location always makes me feel like I'm a part of the team. Their service is unmatched. Thank you, DD team!”

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Posted 1 month ago

“My Dunkin always makes me super happy love the prices & my Dunkin peeps is always giving me excellent service I was just at my Dunkin this morning my order was super fantastic”

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Posted 1 month ago

“They gave me the new donut called cotton candy”

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Posted 1 month ago

“Dunkin on Frontage rd. East haven, CT is the cleanest and well kept location!! Not a crumb in site!! Kudos to Chris the store manager/Staff for doing such a great job with the store and the location!! I live next door too the location on Hemingway but I rather visit where I know in will receive fresh Lattes!! And if you have an issue he will resolve it PRONTO!!”

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Posted 1 month ago

“My local dunkin' donuts in Milford Ohio is without a doubt the finest one that you have the people are always very friendly call me by name and if I send my wife to get my daily coffee they never fail to ask if I'm okay and how I'm doing.”

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Posted 2 months ago

“Best Dunkin”

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Posted 2 months ago

“Great! Yummy!”

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Posted 2 months ago

“the service of some workers, such as Sara who works at the store 8490 Seminole”

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Posted 2 months ago

“Sarah Humphrey 5 stars”

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Posted 2 months ago

“Their food is so good and the drinks it taste delicious and I love it”

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Posted 2 months ago

“I thoroughly enjoyed my visit to your casselberry dunkin. The staff there was very friendly and personable. The workers name was Kristopher or Kristopher, and he made the vibe in your establishment very inviting GG and bright. His smile was completely contagious and it made the whole place very cheery and joyful. I always enjoy dunking coffee and he even remembered exactly how I like my coffee after only one visit. The lady there was also very sweet and smiling. A friendly happy place makes everyone feel more positive to start their day right. I'm sold as a regular at the casselberry location now.”

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Posted 2 months ago

“This employee she's a new face and she was very nice and polite we need more employees like you”

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Posted 2 months ago

“I need to commend the employees, especially Ariel, and the staff for the first time in our Dunkin Donuts store, located at 22722 State Rd 54 in Lutz, FL in more than a year. I am giving a great excellent review because I was so impressed by their professionalism, organization, attitude, supervision and prompt service which I experienced yesterday, March 22, 2025. The new team of employees are the best!!! That store, under the old supervision was the worse and they were failing the store in every was imaginable. They never had anything in stock, especially ice cream, and they had terrible attitudes and just did not care. This store made a complete turn around and I was so happy to go in there yesterday and feel great for the first time in a very long time. I know they will now succeed with the great staff that they have hired. They all made an excellent on me and I congratulated all of them before I left, especially Ariel who is an asset to your company. Thank you all for finally making the store the 'Best' one ever!!! From your good customer, Judy Romano in Land O' Lakes, FL.”

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Posted 2 months ago

“I get munchkins donuts which is good and it was located in gas station I go there about 2 Times ( I guess ). So Great Bake!”

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Posted 2 months ago

Dunkin' Donuts is rated 2.1 based on 284 reviews