Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.15

2.2 Rating 470 Reviews

25 %

of reviewers recommend Dunkin' Donuts

Company Reviews

Questions

Metrics

2.2

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5

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Dunkin' Donuts 1 star review on 19th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3206 West 111th Street, This location is very, very special to me. I look forward to seeing these beautiful bright smiley faces to make my day every morning. The management is very nice and kind as well as the polite and sweet employees. I feel very good about knowing they are here to serve the community and others with respect and dignity. America runs on Dunkin.❤️💯”

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Posted 3 weeks ago

“I was helped by Chris at The Newport Ri on memorial blvd and he was amazing so helpful and a great attitude I love coming to this location because of him thx guys keep it up”

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Posted 1 month ago

“Delicious coffees and donuts with friendly service. 😊”

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Posted 1 month ago

“Dunkin in Ankeny Iowa is terrific - super nice, very efficient. All of the staff are very good at what they do. Manager, Ni Ha, is super good.”

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Posted 1 month ago

“I love Dunkin’ Donuts and the staff at emerald way in Hagerstown are wonderful and very efficient”

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Posted 2 months ago

“Dunkin’ Donuts has made me happy most mornings for quite a few years. They know me by name at the one by my house and I always receive great coffee and wonderful service. Last week I was at line in the drive through and when I got to the window my order had been paid for by the lady in front of me. My coffee came to $7.40 thanks for making my morning”

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Posted 2 months ago

“The food is grate”

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Posted 2 months ago

“Yummy tried something new”

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Posted 3 months ago

“Yummy tried something new”

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Posted 3 months ago

“Great food great people!”

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Posted 3 months ago

“I was at this Newport RI today and at the register the workers name was Jen ( JJ ). I was so happy that they went above and beyond for me today. I just had to write this review thank you so much to the team there they always make my chai perfect:)”

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Posted 4 months ago

“Great food and workers”

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Posted 4 months ago

“The staff of Dunkin’ Donuts hail namely Adonis and Abdullah are very Profesional and hospitable..”

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Posted 4 months ago

“wonderful people”

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Posted 4 months ago

“My favorite location to go to. Great customer service”

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Posted 4 months ago

“Everything is amazing the service is so fun and the people are all so sweet and caring”

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Posted 5 months ago

“Owner of Dunkin Donuts says everyone is doing great I love the feeling I get from going to Dunkin Donuts”

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Posted 5 months ago

“So first we went up, but they didn’t have the donut my sister wanted, but they said they had the pumpkin donuts so we got the pumpkin donut and then we went up to the window we gave her a tip. Her name is Becca. She’s a very nice girl and she said great choice to the pumpkin donuts.”

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Posted 5 months ago

“Dunkin on the old trail in Lewisberry does an amazing job! great service!”

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Posted 5 months ago

“I love the glazed donuts yummy tasty can not say enough ,good customer service highly recommend it”

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Posted 5 months ago

Dunkin' Donuts is rated 2.2 based on 470 reviews