Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.18

2.2 Rating 401 Reviews

25 %

of reviewers recommend Dunkin' Donuts

Company Reviews

Questions

Metrics

2.2

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5

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Dunkin' Donuts 1 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My favorite location to go to. Great customer service”

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Posted 2 hours ago

“Everything is amazing the service is so fun and the people are all so sweet and caring”

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Posted 5 days ago

“Owner of Dunkin Donuts says everyone is doing great I love the feeling I get from going to Dunkin Donuts”

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Posted 1 week ago

“So first we went up, but they didn’t have the donut my sister wanted, but they said they had the pumpkin donuts so we got the pumpkin donut and then we went up to the window we gave her a tip. Her name is Becca. She’s a very nice girl and she said great choice to the pumpkin donuts.”

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Posted 2 weeks ago

“Dunkin on the old trail in Lewisberry does an amazing job! great service!”

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Posted 2 weeks ago

“I love the glazed donuts yummy tasty can not say enough ,good customer service highly recommend it”

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Posted 3 weeks ago

“Great service love Dunkin”

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Posted 1 month ago

“good Customer service”

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Posted 1 month ago

“Love Pistachio!”

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Posted 1 month ago

“Best dunkin ever”

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Posted 1 month ago

“I always go in the morning super early before work I like that it’s open a the people there are always nice 😊”

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Posted 1 month ago

“All of the staff are very kind and helpful and they are very fast they work hard it's always clean the food tastes amazing along with the”

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Posted 1 month ago

“The servers are warm. The serving was fast and accurate. I had a taste of Ice matcha and strawberry donuts. It's greatly recommended. I love it.”

Dunkin' Donuts 5 star review on 25th August 2025

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Posted 1 month ago

“I bought a strawberry matcha and it was really tasty and amazing service”

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Posted 1 month ago

“This review is about the Locust Grove,Tanger location.I observed a tall lady getting on to the older woman at the counter about my order i was waiting on. it was a mobile order. turns out it was already sitting on the end of counter ready. But the older woman working the front counter wasn't aware of that, so asked and was told by the manager that it was right there, i mite add very loudly and very hatefully. The older lady working the front counter said I'm wrong I'm always wrong. then the manager Kelly yelled at her and said just clock out and go home Tammy! Wow I've never seen a manager that talks to employees like this. SO unprofessional! I just wanted you to know how this manager talks to her employees. She is in need of anger management training![the manager] Hope this type of management is not the type of management that your company accepts!”

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Posted 1 month ago

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Posted 1 month ago

“Best doughnuts ever and the Leicester Fosse Park team are amazing”

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Posted 2 months ago

“Because the Capuchino is the best and the location on 12930 SW 120 St have a Manager Claudia who is very sweet and attentive!”

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Posted 2 months ago

“Always be on point whit the service Michael always on point”

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Posted 2 months ago

“I had a great experience at Dunkin’ Worksop recently, thanks to one of the staff members, Olivia. She was incredibly friendly, welcoming, and went out of her way to make sure my order was perfect. It’s refreshing to see someone who genuinely enjoys what they do and brings such a positive vibe to the place. Olivia’s warm attitude and attention to detail made my morning so much better.Thank you”

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Posted 2 months ago

Dunkin' Donuts is rated 2.2 based on 401 reviews