Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.15

2.2 Rating 470 Reviews

25 %

of reviewers recommend Dunkin' Donuts

Company Reviews

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Metrics

2.2

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5

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Dunkin' Donuts 1 star review on 19th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The drinks I get are always on point I have never had an issue with them messing up my drink and the doughnuts are always fresh!!”

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Posted 7 months ago

“I love the employees and they make my tea the best”

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Posted 7 months ago

“Good food”

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Posted 8 months ago

“Such a good place to grab some coffee”

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Posted 8 months ago

“dunkin is such an amazing doughnut, ice cream and coffee place. I love going here for a nice chill morning i love going here with my friends all of my friends love it and we are so glad we have Dunkin in our town”

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Posted 8 months ago

“The workers were very funny and made us laugh they also where very nice and fast with the order I DEVOURED MY FOOD IT WAS SO GOOD”

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Posted 8 months ago

“Good and nice people”

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Posted 8 months ago

“they made the drink so good. everyone was so nice!!”

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Posted 8 months ago

“Best place to be is at Dunkin on Mandalay Ave Clearwater Beach FL Great staff Awesome Drinks and yummy food”

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Posted 8 months ago

“Dukin Donuts in Marana in the best!”

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Posted 9 months ago

“Everything was fresh and great customer service.”

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Posted 9 months ago

“I love Dunkin. Their food is so good as well as their drinks. The staff is so nice”

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Posted 9 months ago

“Diane at the Dunkin’Donuts Palm Bay Rd.,has gone out of her way to help us when we needed it. She is an amazing employee.”

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Posted 9 months ago

“I love DD on veterans Rd West and Victory blvd Staten Island NY!!! I drive 15 minutes out of my way to go to this location!! I pass about 5 DD in my area just to go there!! The workers are the most pleasant people you could ever meet, The coffee is so fresh and hot and the service is so fast!! I order at the mic by the time I get to the window my coffee is waiting for me!!”

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Posted 10 months ago

“Erica was so nice and generous loved our drinks!”

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Posted 10 months ago

“I work in the mall, and this location always makes me feel like I'm a part of the team. Their service is unmatched. Thank you, DD team!”

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Posted 10 months ago

“My Dunkin always makes me super happy love the prices & my Dunkin peeps is always giving me excellent service I was just at my Dunkin this morning my order was super fantastic”

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Posted 10 months ago

“They gave me the new donut called cotton candy”

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Posted 10 months ago

“Dunkin on Frontage rd. East haven, CT is the cleanest and well kept location!! Not a crumb in site!! Kudos to Chris the store manager/Staff for doing such a great job with the store and the location!! I live next door too the location on Hemingway but I rather visit where I know in will receive fresh Lattes!! And if you have an issue he will resolve it PRONTO!!”

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Posted 10 months ago

“My local dunkin' donuts in Milford Ohio is without a doubt the finest one that you have the people are always very friendly call me by name and if I send my wife to get my daily coffee they never fail to ask if I'm okay and how I'm doing.”

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Posted 10 months ago

Dunkin' Donuts is rated 2.2 based on 470 reviews