Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.19

2.2 Rating 427 Reviews

26 %

of reviewers recommend Dunkin' Donuts

Company Reviews

Questions

Metrics

2.2

Based on 427 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.2 out of 5

Visit Website

Write Your review

Tell us how Dunkin' Donuts made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dunkin' Donuts 1 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a strawberry matcha and it was really tasty and amazing service”

Helpful Report

Posted 3 months ago

“This review is about the Locust Grove,Tanger location.I observed a tall lady getting on to the older woman at the counter about my order i was waiting on. it was a mobile order. turns out it was already sitting on the end of counter ready. But the older woman working the front counter wasn't aware of that, so asked and was told by the manager that it was right there, i mite add very loudly and very hatefully. The older lady working the front counter said I'm wrong I'm always wrong. then the manager Kelly yelled at her and said just clock out and go home Tammy! Wow I've never seen a manager that talks to employees like this. SO unprofessional! I just wanted you to know how this manager talks to her employees. She is in need of anger management training![the manager] Hope this type of management is not the type of management that your company accepts!”

Helpful Report

Posted 3 months ago

Helpful Report

Posted 3 months ago

“Best doughnuts ever and the Leicester Fosse Park team are amazing”

Helpful Report

Posted 3 months ago

“Because the Capuchino is the best and the location on 12930 SW 120 St have a Manager Claudia who is very sweet and attentive!”

Helpful Report

Posted 3 months ago

“Always be on point whit the service Michael always on point”

Helpful Report

Posted 4 months ago

“I had a great experience at Dunkin’ Worksop recently, thanks to one of the staff members, Olivia. She was incredibly friendly, welcoming, and went out of her way to make sure my order was perfect. It’s refreshing to see someone who genuinely enjoys what they do and brings such a positive vibe to the place. Olivia’s warm attitude and attention to detail made my morning so much better.Thank you”

Helpful Report

Posted 4 months ago

“STORE #357204 I am so grateful for 3 women @ this store always happy always helping. So amazing and professional THIS STORE IS MY FAVORITE!!! I would love to recognize MARIAH, GENELIS, and SHAVONNE for such courtesy such care and Top service!! Thabks”

Helpful Report

Posted 4 months ago

“I visit often location 7900 block of Harford Road, Baltimore. The store is well organized,the staff are very professional and service is excellent.”

Helpful Report

Posted 4 months ago

“Was really lovely and great service. Thanks”

Helpful Report

Posted 4 months ago

“Excellent value brilliant taste”

Helpful Report

Posted 4 months ago

“the two workers (i didn’t get their names, but one had greenish hair and the other had short curly hair and glasses) were very nice!! the refresher i ordered also tasted amazing! definitely would go here again! amazing atmosphere and service ❤️”

Helpful Report

Posted 4 months ago

“We have just been to dunkin donuts Nottingham and what I lovely experience it was. The server Ellie is wonderful, she is polite, happy and loves a chat. Please pass on my compliments”

Helpful Report

Posted 4 months ago

“The drinks I get are always on point I have never had an issue with them messing up my drink and the doughnuts are always fresh!!”

Helpful Report

Posted 4 months ago

“I love the employees and they make my tea the best”

Helpful Report

Posted 4 months ago

“Good food”

Helpful Report

Posted 5 months ago

“Such a good place to grab some coffee”

Helpful Report

Posted 5 months ago

“dunkin is such an amazing doughnut, ice cream and coffee place. I love going here for a nice chill morning i love going here with my friends all of my friends love it and we are so glad we have Dunkin in our town”

Helpful Report

Posted 5 months ago

“The workers were very funny and made us laugh they also where very nice and fast with the order I DEVOURED MY FOOD IT WAS SO GOOD”

Helpful Report

Posted 5 months ago

“Good and nice people”

Helpful Report

Posted 5 months ago

Dunkin' Donuts is rated 2.2 based on 427 reviews