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Dunkin' Donuts Reviews

2.2 Rating 493 Reviews
25 %
of reviewers recommend Dunkin' Donuts
2.2
Based on 493 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat

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Dunkin' Donuts 1 star review on 19th January 2026
Ms Yusof
Dunkin' Donuts 1 star review on 26th June 2025
Serenity Shankles
Dunkin' Donuts 1 star review on 26th June 2025
Serenity Shankles
Dunkin' Donuts 3 star review on 1st May 2025
John Messner
Dunkin' Donuts 2 star review on 30th April 2025
Bob
Dunkin' Donuts 3 star review on 22nd April 2025
Petal
Dunkin' Donuts 1 star review on 19th April 2025
Kevin Qualters
11
Anonymous
Anonymous  // 01/01/2019
wonderful people
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Posted 6 months ago
My favorite location to go to. Great customer service
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Posted 6 months ago
Everything is amazing the service is so fun and the people are all so sweet and caring
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Posted 6 months ago
Owner of Dunkin Donuts says everyone is doing great I love the feeling I get from going to Dunkin Donuts
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Posted 6 months ago
So first we went up, but they didn’t have the donut my sister wanted, but they said they had the pumpkin donuts so we got the pumpkin donut and then we went up to the window we gave her a tip. Her name is Becca. She’s a very nice girl and she said great choice to the pumpkin donuts.
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Posted 6 months ago
Dunkin on the old trail in Lewisberry does an amazing job! great service!
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Posted 6 months ago
I love the glazed donuts yummy tasty can not say enough ,good customer service highly recommend it
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Posted 7 months ago
Great service love Dunkin
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Posted 7 months ago
good Customer service
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Posted 7 months ago
Love Pistachio!
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Posted 7 months ago
Best dunkin ever
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Posted 7 months ago
I always go in the morning super early before work I like that it’s open a the people there are always nice 😊
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Posted 7 months ago
All of the staff are very kind and helpful and they are very fast they work hard it's always clean the food tastes amazing along with the
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Posted 8 months ago
The servers are warm. The serving was fast and accurate. I had a taste of Ice matcha and strawberry donuts. It's greatly recommended. I love it.
Dunkin' Donuts 5 star review on 25th August 2025
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Posted 8 months ago
I bought a strawberry matcha and it was really tasty and amazing service
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Posted 8 months ago
This review is about the Locust Grove,Tanger location.I observed a tall lady getting on to the older woman at the counter about my order i was waiting on. it was a mobile order. turns out it was already sitting on the end of counter ready. But the older woman working the front counter wasn't aware of that, so asked and was told by the manager that it was right there, i mite add very loudly and very hatefully. The older lady working the front counter said I'm wrong I'm always wrong. then the manager Kelly yelled at her and said just clock out and go home Tammy! Wow I've never seen a manager that talks to employees like this. SO unprofessional! I just wanted you to know how this manager talks to her employees. She is in need of anger management training![the manager] Hope this type of management is not the type of management that your company accepts!
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Posted 8 months ago
This review is about the Locust Grove,Tanger location.I observed a tall lady getting on to the older woman at the counter about my order i was waiting on. it was a mobile order. turns out it was already sitting on the end of counter ready. But the older woman working the front counter wasn't aware of that, so asked and was told by the manager that it was right there, i mite add very loudly and very hatefully. The older lady working the front counter said I'm wrong I'm always wrong. then the manager Kelly yelled at her and said just clock out and go home Tammy! Wow I've never seen a manager that talks to employees like this. SO unprofessional! I just wanted you to know how this manager talks to her employees. She is in need of anger management training![the manager] Hope this type of management is not the type of management that your company accepts!
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Posted 8 months ago
Best doughnuts ever and the Leicester Fosse Park team are amazing
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Posted 8 months ago
Because the Capuchino is the best and the location on 12930 SW 120 St have a Manager Claudia who is very sweet and attentive!
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Posted 8 months ago
Always be on point whit the service Michael always on point
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Posted 8 months ago
Dunkin' Donuts is rated 2.2 based on 493 reviews