Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.18

2.2 Rating 401 Reviews

25 %

of reviewers recommend Dunkin' Donuts

Company Reviews

Questions

Metrics

2.2

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5

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Dunkin' Donuts 1 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“STORE #357204 I am so grateful for 3 women @ this store always happy always helping. So amazing and professional THIS STORE IS MY FAVORITE!!! I would love to recognize MARIAH, GENELIS, and SHAVONNE for such courtesy such care and Top service!! Thabks”

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Posted 2 months ago

“I visit often location 7900 block of Harford Road, Baltimore. The store is well organized,the staff are very professional and service is excellent.”

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Posted 2 months ago

“Was really lovely and great service. Thanks”

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Posted 2 months ago

“Excellent value brilliant taste”

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Posted 2 months ago

“the two workers (i didn’t get their names, but one had greenish hair and the other had short curly hair and glasses) were very nice!! the refresher i ordered also tasted amazing! definitely would go here again! amazing atmosphere and service ❤️”

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Posted 2 months ago

“We have just been to dunkin donuts Nottingham and what I lovely experience it was. The server Ellie is wonderful, she is polite, happy and loves a chat. Please pass on my compliments”

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Posted 2 months ago

“The drinks I get are always on point I have never had an issue with them messing up my drink and the doughnuts are always fresh!!”

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Posted 2 months ago

“I love the employees and they make my tea the best”

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Posted 2 months ago

“Good food”

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Posted 3 months ago

“Such a good place to grab some coffee”

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Posted 3 months ago

“dunkin is such an amazing doughnut, ice cream and coffee place. I love going here for a nice chill morning i love going here with my friends all of my friends love it and we are so glad we have Dunkin in our town”

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Posted 3 months ago

“The workers were very funny and made us laugh they also where very nice and fast with the order I DEVOURED MY FOOD IT WAS SO GOOD”

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Posted 3 months ago

“Good and nice people”

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Posted 3 months ago

“they made the drink so good. everyone was so nice!!”

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Posted 3 months ago

“Best place to be is at Dunkin on Mandalay Ave Clearwater Beach FL Great staff Awesome Drinks and yummy food”

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Posted 3 months ago

“Dukin Donuts in Marana in the best!”

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Posted 4 months ago

“Everything was fresh and great customer service.”

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Posted 4 months ago

“I love Dunkin. Their food is so good as well as their drinks. The staff is so nice”

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Posted 4 months ago

“Diane at the Dunkin’Donuts Palm Bay Rd.,has gone out of her way to help us when we needed it. She is an amazing employee.”

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Posted 5 months ago

“I love DD on veterans Rd West and Victory blvd Staten Island NY!!! I drive 15 minutes out of my way to go to this location!! I pass about 5 DD in my area just to go there!! The workers are the most pleasant people you could ever meet, The coffee is so fresh and hot and the service is so fast!! I order at the mic by the time I get to the window my coffee is waiting for me!!”

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Posted 5 months ago

Dunkin' Donuts is rated 2.2 based on 401 reviews