Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.16

2.2 Rating 337 Reviews

24 %

of reviewers recommend Dunkin' Donuts

Company Reviews

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Metrics

2.2

Based on 337 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Customer Service	2.2 out of 5

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Dunkin' Donuts 1 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just visited Dunkin at 3500 S College Rd Wilmington NC and it is a great place. Very clean, very friendly and the food items are very fresh.”

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Posted 9 months ago

“I am extremely impressed with the genuine customer service I received from my favorite Dunkin' Donuts. I was greeted when I walked in the door with the utmost respect and smiles from people who were happy to do their jobs. My breakfast was perfect and the bathrooms were clean. The employees are doing a wonderful job and I hope they keep up the good work!!”

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Posted 9 months ago

“Bea at the Dunkin in Jackson, TN was awesome. Very friendly and everything I ordered was spot on. The food was awesome.”

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Posted 9 months ago

“Great place to get donuts! We love them!”

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Posted 10 months ago

“(390 N. Rock Island Rd., Margate, FL) I have been going to this Dunkin Donuts location for years. There is one closer to me, but I prefer the customer service, and enjoyable atmosphere here. There is one employee (Lige) that always greats me with a smile and a hello. A happy disposition like this can make or break your day.”

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Posted 10 months ago

“Most friendly staff always have delicious donuts, coffee in my favorites, snacking bacon they always make it extra crispy for me like I like it very friendly very clean Rochester, Minnesota on 1st Ave., Gilbert and Donald great employees”

Dunkin' Donuts 5 star review on 9th September 2024

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Posted 11 months ago

“They are awesome drinks”

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Posted 1 year ago

“I would like to compliment an employee, Mani, from Dunkin Donuts Rt 70 and Lacy Rd. She’s always pleasant and makes a great frozen chocolate drink.”

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Posted 1 year ago

“The cashier Mr. Sikdar all the other staff members, and the server were all very nice and courteous. I purchased a medium coffee every day, and it was perfectly made.Sister was very polite and always smiling. The place was clean and I would recommend it to everyone.”

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Posted 1 year ago

“SO HAPPY!!!!!”

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Posted 1 year ago

“Dunkin’ Donuts are so good they make me feel happy because of the soft dough”

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Posted 1 year ago

“Dunkin’ Donuts make me feel happy because soft dough and delicious flavors.!!!!!!”

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Posted 1 year ago

“The shakes are huge🥰”

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Posted 1 year ago

“I love the Dunkin’ Donuts on north Delsea drive. I stop there at night and t she has been so friendly to me, and knows my order.”

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Posted 1 year ago

“Dunkin Donuts is incredible. I mean really "America runs on Dunkin"! The employees are always happy to make my coffee however I request and the brew is just right everytime.”

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Posted 6 years ago

“The cashier/server was very pleasant and courteous. I purchased 2 strawberry collatas. She gave me a sample of the strawberry lemonade collatas and added sugar to lessen the tart taste. She was ver polite.”

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Posted 8 years ago

Dunkin' Donuts is rated 2.2 based on 337 reviews