Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.15

2.2 Rating 470 Reviews

25 %

of reviewers recommend Dunkin' Donuts

Company Reviews

Questions

Metrics

2.2

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5

Visit Website

Write Your review

Tell us how Dunkin' Donuts made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dunkin' Donuts 1 star review on 19th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best Dunkin”

Helpful Report

Posted 10 months ago

“Great! Yummy!”

Helpful Report

Posted 11 months ago

“the service of some workers, such as Sara who works at the store 8490 Seminole”

Helpful Report

Posted 11 months ago

“Sarah Humphrey 5 stars”

Helpful Report

Posted 11 months ago

“Their food is so good and the drinks it taste delicious and I love it”

Helpful Report

Posted 11 months ago

“I thoroughly enjoyed my visit to your casselberry dunkin. The staff there was very friendly and personable. The workers name was Kristopher or Kristopher, and he made the vibe in your establishment very inviting GG and bright. His smile was completely contagious and it made the whole place very cheery and joyful. I always enjoy dunking coffee and he even remembered exactly how I like my coffee after only one visit. The lady there was also very sweet and smiling. A friendly happy place makes everyone feel more positive to start their day right. I'm sold as a regular at the casselberry location now.”

Helpful Report

Posted 11 months ago

“This employee she's a new face and she was very nice and polite we need more employees like you”

Helpful Report

Posted 11 months ago

“I need to commend the employees, especially Ariel, and the staff for the first time in our Dunkin Donuts store, located at 22722 State Rd 54 in Lutz, FL in more than a year. I am giving a great excellent review because I was so impressed by their professionalism, organization, attitude, supervision and prompt service which I experienced yesterday, March 22, 2025. The new team of employees are the best!!! That store, under the old supervision was the worse and they were failing the store in every was imaginable. They never had anything in stock, especially ice cream, and they had terrible attitudes and just did not care. This store made a complete turn around and I was so happy to go in there yesterday and feel great for the first time in a very long time. I know they will now succeed with the great staff that they have hired. They all made an excellent on me and I congratulated all of them before I left, especially Ariel who is an asset to your company. Thank you all for finally making the store the 'Best' one ever!!! From your good customer, Judy Romano in Land O' Lakes, FL.”

Helpful Report

Posted 11 months ago

“I get munchkins donuts which is good and it was located in gas station I go there about 2 Times ( I guess ). So Great Bake!”

Helpful Report

Posted 11 months ago

“Tried the new arrivals, the Very tasty kunafa flavors.. Moreover Quite well serviced by Miss Isha of Abudhabi branch Cornische 933. Thank you for your excellent service and polite behavior.”

Helpful Report

Posted 1 year ago

“Love Dunkin”

Helpful Report

Posted 1 year ago

“Very nice place with great customer service and good quality drinks and donuts”

Helpful Report

Posted 1 year ago

“Great service, lovely staff. So polite and friendly and helpful to my little boy”

Helpful Report

Posted 1 year ago

“Very polite and helpful staff. Will definitely return”

Helpful Report

Posted 1 year ago

“This location is my regular stop when I go to Dunkin. The staff is very friendly and always succeeds with my order. This morning I went in, and I had a bad experience at another location. The assistant manager quickly made me a new drink, so I had to finally leave my positive review of this location.”

Helpful Report

Posted 1 year ago

“576 Grand Avenue. Ewing/ Best customer service ever and very friendly staff! Was traveling and got a bad coffee - this Dunkin replaced it with excellence. Thank you!”

Helpful Report

Posted 1 year ago

“I love it, they always got my back!”

Helpful Report

Posted 1 year ago

“The DD store on route 23 in Oneonta at Mirabito's is the best one in town. The service is way better than any of the other Dunkin Donuts. So, I will always go here even though it is a bit further for me!”

Helpful Report

Posted 1 year ago

“Dunkin in Mount Kisco on E Main Street is fantastic Super nice staff esp Elida and Carlos. Fast service. I highly recommend this store Much better than any other place near me by far. And big store, can sit at window counter and relax”

Helpful Report

Posted 1 year ago

“I came in today and ordered a coffee it wasn't what I expected so I order a refresher drink with a different girl and she showed me all the different flavors and customized my drink to my liking. And everyone who was there today was super nice and helpful and kept great conversation thank you so much for all your help and a great experience The girl who made my drink was Genesis I didn't get everyone elses”

Helpful Report

Posted 1 year ago

Dunkin' Donuts is rated 2.2 based on 470 reviews