Dunkin' Donuts Reviews

Name: Dunkin' Donuts
Rating: 2.18

2.2 Rating 401 Reviews

25 %

of reviewers recommend Dunkin' Donuts

Company Reviews

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Metrics

2.2

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5

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Dunkin' Donuts 1 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This location is my regular stop when I go to Dunkin. The staff is very friendly and always succeeds with my order. This morning I went in, and I had a bad experience at another location. The assistant manager quickly made me a new drink, so I had to finally leave my positive review of this location.”

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Posted 8 months ago

“576 Grand Avenue. Ewing/ Best customer service ever and very friendly staff! Was traveling and got a bad coffee - this Dunkin replaced it with excellence. Thank you!”

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Posted 8 months ago

“I love it, they always got my back!”

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Posted 8 months ago

“The DD store on route 23 in Oneonta at Mirabito's is the best one in town. The service is way better than any of the other Dunkin Donuts. So, I will always go here even though it is a bit further for me!”

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Posted 8 months ago

“Dunkin in Mount Kisco on E Main Street is fantastic Super nice staff esp Elida and Carlos. Fast service. I highly recommend this store Much better than any other place near me by far. And big store, can sit at window counter and relax”

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Posted 8 months ago

“I came in today and ordered a coffee it wasn't what I expected so I order a refresher drink with a different girl and she showed me all the different flavors and customized my drink to my liking. And everyone who was there today was super nice and helpful and kept great conversation thank you so much for all your help and a great experience The girl who made my drink was Genesis I didn't get everyone elses”

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Posted 8 months ago

“Went there to work on a project with my friends we went up and order things several times when they got my drink wrong, they gave it to me and my actual drink overall five star great service definitely coming back to study with my friends again Got a total of five drinks and several food items. Every single one of them was exceptional and quite cheap”

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Posted 8 months ago

“My experience was delightful and all the staff were polite and happy.”

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Posted 9 months ago

“Extremely upset that the Kiwi Watermelon refreshers anymore has been discontinued. I request that the flavor be returned. Thanks”

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Posted 9 months ago

“Happy New Year To the most Incredible hard working staff I know ! May God bless each of you ; & Thanks for amazing customer service my order is always on point & fresh especially my iced coffee heaven in cup. Love yall have amazing day”

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Posted 9 months ago

“I went to Dunkin’ Donuts on Grand Street in Jersey City New Jersey got some donuts and I forgot my money but the cashier Sebastian said no worries he would make sure the donuts are here for me when I got back and he did just that the little things you must appreciate thank you again Sebastian for making my day great”

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Posted 9 months ago

“Michigan Avenue Dunkin’ Donuts in Michigan city. Indiana is the best place to stop they are friendly, efficient, and everything is always right I would give them 100% out of 100. if you want great coffee, and great donuts, stop here for the best service ever.”

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Posted 9 months ago

“Marayah had very good customer service! Brightens my day everything i come in, drink is always made correct!”

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Posted 10 months ago

“Can I have all the money please-$20 dollars worth for my mom to give to her”

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Posted 10 months ago

“Jennifer is always the sweetest. It’s like she never has a bad day because no matter what is going on she serves her customers with love. With other options in our area, she is why we choose Dunkin.”

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Posted 10 months ago

“Marston st. Lawrence mass. Lorraine the new manager. Has no personality not friendly I frequent there evert morning every morning .I left my purse in the car n use y app but was short 23 cents n told h er I'll go get it n she's like no. Wth. Rude as much money I spend on a daily basis she should of let it go or let Me get the money. I know every one in there by name. I been going for years. The store is dirty since other managers left. Time to go elsewhere”

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Posted 11 months ago

“Back in the day, I used watch the hub and cum while drinking dunkin. Once, I spilt some while I was coming on my dick. IT FELT GOOOOD!”

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Posted 11 months ago

“I just visited Dunkin at 3500 S College Rd Wilmington NC and it is a great place. Very clean, very friendly and the food items are very fresh.”

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Posted 11 months ago

“I am extremely impressed with the genuine customer service I received from my favorite Dunkin' Donuts. I was greeted when I walked in the door with the utmost respect and smiles from people who were happy to do their jobs. My breakfast was perfect and the bathrooms were clean. The employees are doing a wonderful job and I hope they keep up the good work!!”

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Posted 11 months ago

“Bea at the Dunkin in Jackson, TN was awesome. Very friendly and everything I ordered was spot on. The food was awesome.”

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Posted 11 months ago

Dunkin' Donuts is rated 2.2 based on 401 reviews