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DYL Reviews

4.6 Rating 333 Reviews
93 %
of reviewers recommend DYL
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Phone:

8883104474

Email:

dylmgmt@dyl.com

Location:

4551 Glencoe Ave #155
Marina del Rey
90292

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Anonymous
Anonymous  // 01/01/2019
DYL has been a great resource for us in the workflows for our lead management. As we have gotten more familiar with usage of the system we are seeing better and better sales results.
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Posted 7 years ago
DYL Service has been invaluable in my office. The ability to review phone calls and look for E/O issues before they arise has been key. Reviewing LSP phone calls for training issues is equally as great! And reviewing my own phone calls has (oddly enough) been helpful too! I even used the recording feature to remind me what my wife told me to pick-up at the grocery store. LoL. The Lead Management feature has been instrumental in helping us manage our leads. Overall, a great product and highly recommended.
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Posted 7 years ago
We are relatively new customers but have found the system to be intuitive as well as creating a lot of efficiencies in our process.
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Posted 7 years ago
I am the only staff member, and the owner of the agency. It allows me to have better follow up and schedule call backs, so I am not throwing money away on leads
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Posted 7 years ago
the system is really good and helps us track prospects and clients much better. recording every call for protection is a great feature.
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Posted 7 years ago
Thomas and Tyler were awesome in getting me set up with my new agency. They made the set up super easy and we have had several training sessions on the phone. I don't have any sales successes yet with the system as I am just getting started, but I do anticipate that they phones will be instrumental in my success. I got these phones based on a recommendation from a few other Farmers agents and I have not been disappointed. I am sure they do a lot more that what I am using them for at this point, but I can't wait to start using them at their full compacity.
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Posted 7 years ago
The automated calls to incoming leads has directly lead to several sales. Also DYL saves us a lot of time because it is constantly capturing leads for us every time the phone rings! That database is very powerful for us to be able to keep in touch with leads and quickly call or text them.
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Posted 7 years ago
Ability to reach our customer base via text, and direct caller feature has been awesome
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Posted 7 years ago
DYL, has been able to allow us to bring in more MONEY! With a desktop app, that allows us to record customer information! This makes all of our lives easier. We can easily pull reports, to see how many sales there is, how many calls. Thank you DYL for helping us make our business great! We can now focus our time on Sales, instead of tracking information!
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Posted 7 years ago
Vito is the man! He and I have worked together quite extensively, and at times I was capable of making him aware of issues with the software well in advance of everyone else, giving DYL a little extra time to figure things out. There is evidence of my appreciation for DYL in that I have recommended 4 colleagues to DYL, and at this time two of them have officially signed up. I tell everyone about DYL, and as I expand my business we will continue to grow with DYL>
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Posted 7 years ago
Because of DYL we are able to better communicate with each other and our clients. Texting from our main number has been the best experience. Clients respond within seconds and this saves us a huge amount of time. We have implemented the integration with our client management system and love that DYL opens the client account and attaches the recorded call. We are in the beginning stages of our first marketing campaign and the feature of the auto dialer makes the process easier and measurable. I love as the business owner that I can work from anywhere and calls can be dropped to my cell phone and I can use the DYL APP to make calls & send texts right from my cell.
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Posted 7 years ago
I absolutely love DYL. It's not only helping me with staff (as to what they did during the day) but it helps me with clients. When I'm on the phone with a client I can easily tell them when we last spoke. The call feature appointment makes it easy to not miss my phone appointments. Clients are usually surprised that I call them on time. All of my history is at my finger tips.
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Posted 7 years ago
Working on better organization. It has created a more efficient work day as it allows staff to organize leads, set appointment, etc.
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Posted 7 years ago
DYL has helped maked it easier for my marketing manager by using the call dialer.
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Posted 7 years ago
I haven't measured the growth but can say production has highly increased with the new system. The ease of our clients popping up when a call comes in is very helpful. We have had a ton of success with texting as well. I also love to listen in on calls if needed. I have had many phone systems and DYL is beyond better than any or all others I have had put together! Great system and great support if needed. We have had few small issues and they were quickly and easily resolved!
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Posted 7 years ago
The DYL has helped us with compliance and recorded calls. The calls are easy to copy into our client system. The drag and drop features are really easy to use and efficient. The system has helped us alot.
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Posted 7 years ago
DYL's VOIP services has expanded the communication features of our small office to resemble that of a much larger business..=
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Posted 7 years ago
My staff can't stop talking about DYL! Since we've added it to our agency 8 months ago, our efficiency has skyrocketed. With included services of texting, remote calling from the app, call recording, and fax management, this has been a one-stop-shop for all things business management. And we are just getting started with using the capabilities in DYL. Turnaround time for processing incoming customer request has been reduced by 53%. Thank you DYL and great work!
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Posted 7 years ago
DYL has given us a great tool to optimize our productivity, be on the same page and make our contact management seamless.
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Posted 7 years ago
Dyl has been a game-changer for us. From lead management, capability and efficacy. Give Matt a call - He will take good care of you.
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Posted 7 years ago
DYL is rated 4.6 based on 333 reviews