DYL Reviews

4.7 Rating 326 Reviews
94 %
of reviewers recommend DYL
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Phone:

8883104474

Email:

dylmgmt@dyl.com

Location:

4551 Glencoe Ave #155
Marina del Rey
90292

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Anonymous
Anonymous  // 01/01/2019
Ability to reach our customer base via text, and direct caller feature has been awesome
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Posted 5 years ago
DYL, has been able to allow us to bring in more MONEY! With a desktop app, that allows us to record customer information! This makes all of our lives easier. We can easily pull reports, to see how many sales there is, how many calls. Thank you DYL for helping us make our business great! We can now focus our time on Sales, instead of tracking information!
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Posted 5 years ago
Vito is the man! He and I have worked together quite extensively, and at times I was capable of making him aware of issues with the software well in advance of everyone else, giving DYL a little extra time to figure things out. There is evidence of my appreciation for DYL in that I have recommended 4 colleagues to DYL, and at this time two of them have officially signed up. I tell everyone about DYL, and as I expand my business we will continue to grow with DYL>
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Posted 5 years ago
Because of DYL we are able to better communicate with each other and our clients. Texting from our main number has been the best experience. Clients respond within seconds and this saves us a huge amount of time. We have implemented the integration with our client management system and love that DYL opens the client account and attaches the recorded call. We are in the beginning stages of our first marketing campaign and the feature of the auto dialer makes the process easier and measurable. I love as the business owner that I can work from anywhere and calls can be dropped to my cell phone and I can use the DYL APP to make calls & send texts right from my cell.
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Posted 5 years ago
I absolutely love DYL. It's not only helping me with staff (as to what they did during the day) but it helps me with clients. When I'm on the phone with a client I can easily tell them when we last spoke. The call feature appointment makes it easy to not miss my phone appointments. Clients are usually surprised that I call them on time. All of my history is at my finger tips.
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Posted 5 years ago
Working on better organization. It has created a more efficient work day as it allows staff to organize leads, set appointment, etc.
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Posted 5 years ago
DYL has helped maked it easier for my marketing manager by using the call dialer.
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Posted 5 years ago
I haven't measured the growth but can say production has highly increased with the new system. The ease of our clients popping up when a call comes in is very helpful. We have had a ton of success with texting as well. I also love to listen in on calls if needed. I have had many phone systems and DYL is beyond better than any or all others I have had put together! Great system and great support if needed. We have had few small issues and they were quickly and easily resolved!
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Posted 5 years ago
The DYL has helped us with compliance and recorded calls. The calls are easy to copy into our client system. The drag and drop features are really easy to use and efficient. The system has helped us alot.
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Posted 5 years ago
DYL's VOIP services has expanded the communication features of our small office to resemble that of a much larger business..=
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Posted 5 years ago
My staff can't stop talking about DYL! Since we've added it to our agency 8 months ago, our efficiency has skyrocketed. With included services of texting, remote calling from the app, call recording, and fax management, this has been a one-stop-shop for all things business management. And we are just getting started with using the capabilities in DYL. Turnaround time for processing incoming customer request has been reduced by 53%. Thank you DYL and great work!
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Posted 5 years ago
DYL has given us a great tool to optimize our productivity, be on the same page and make our contact management seamless.
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Posted 5 years ago
Dyl has been a game-changer for us. From lead management, capability and efficacy. Give Matt a call - He will take good care of you.
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Posted 5 years ago
The DYL VoIP software is the best. It literally combines multiple electronics and streamlines my business in a way that makes my life simple. I am able to see measurable results in my business. I love that all the calls are recorded which is a great training tool. The text feature works great in this day in age. You cannot truly comprehend the way it actually helps your business until you use the software. Then you're going to wonder how you operated your business prior to DYL. ~Michelle - TX Insurance Agent
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Posted 5 years ago
To say that DYL has had a major impact in my business is an understatement. Our team has never been able to find the one stop shop solution in a VOIP,CRM, LEAD MANAGER until we implemented the DYL solution. Reporting is a HUGE part of big data in our organization which enables us to key in on the strengths of our marketing programs efficiently. Being able to coach our staff on best call practices by the recording feature allows us to deliver BEST in class sales and service to our over 12,000 clients. The sound quality, uptime reliability of the network gives my IT infrastructure the confidence to stack more & more users on the network with no issues. The feature set that this powerhouse can deliver is the best in class. Our employees love the simple & easy to read interface along with the ability to see the entire enterprise in one view is fantastic. If you are considering DYL as your new system I would HIGHLY recommend getting on a demo. You will not be disappointed.
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Posted 5 years ago
DYL has a great team that are always are a great help. I have been with them for almost 3-yrs now. It is a great platform.
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Posted 5 years ago
The software platform is some of the best in the industry !
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Posted 5 years ago
Utilizing DYL in a sales environment we are able to really focus on the tracking of sales leads through the workflow system.
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Posted 5 years ago
Dyl has helped us measure the controllables: number of outbound calls being made, talk time and lead sources. When Workflows was introduced in 2018, it really helped us put our lead follow up on auto pilot.
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Posted 5 years ago
Switching to DYL from an old fashioned landline provider was the best move I made from a systems perspective. The difference is night and day. We are able to track our businesses outbound and inbound call activity, recall recorded conversations when issues arise, and thoroughly document notes about each call on the system. The lead integration saved us money on third-party lead management platforms and has been very easy to use for all of my employees. We love the system and we have installed DYL at all of our locations, which makes transferring calls between locations a breeze. Check them out!
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Posted 5 years ago
DYL is rated 4.7 based on 326 reviews