“This was my first trip to the high Arctic and my expectations were high. My expectations were exceeded. I have been impressed with the communication from the beginning. Sophie was extraordinarily responsive and represented the company very well. The Eagle-Eye app was well done and described the tours in day by day fashion and contained information previously given via email but in a more useful format. My questions were addressed promptly and almost immediately were answered by the company person most equipped to answer. I was surprised and impressed by the daily contact with our excellent tour guide, Gareth. The tents and sleeping bags were new and of high quality. I was quite comfortable at all times. I honestly felt that the company, from top to bottom, actually cared deeply about the success of the tour. Thank you for that.”
Thank you so much for your glowing review, Joel! We're thrilled to hear that your first trip to the high Arctic not only met but exceeded your expectations. It's wonderful to know that Sophie and Gareth made such a positive impact on your experience. We truly believe in providing excellent communication and high-quality accommodations, so your feedback reaffirms our efforts. We appreciate your kind words and hope to have the pleasure of welcoming you on another adventure soon!
Warm regards,
Team Eagle-Eye Tours
Thank you for your lovely review! We're so glad to hear that you found our team friendly and that all your questions were answered. Your satisfaction is our top priority, and we appreciate your kind words. Looking forward to seeing you again soon!
Warm regards,
Team Eagle-Eye Tours
Thank you for your wonderful review, Barry! We’re thrilled to hear that you found us exceptionally accommodating and that our prompt responses met your needs. Providing excellent service is our priority, and your feedback truly motivates us. We look forward to welcoming you on your next journey with us!
Warm regards,
Team Eagle-Eye Tours
“This tour was well planned and well paced. It exceeded my expectations in all regards. I can’t express how happy and satisfied I am with this tour without elaborating in detail on what we experienced. The only glitch was my TSA number not getting input for the Alaska Air flights and was only a minor inconvenience.”
Thank you for your fantastic review, Robert! We're overjoyed to hear that the tour exceeded your expectations and that you enjoyed the well-planned pace of the experience. We appreciate your understanding regarding the TSA number issue and will do our best to ensure smoother sailing in the future. We hope to see you again on another adventure soon!
Warm regards,
Team Eagle-Eye Tours
“The tour management was great, and the two guides Blair and Mike who led the BC Boreal extension tour are phenomenal at what they do! Thank you Eagle-Eye Tours for the incredible experience and for the wonderful opportunity to see Rock ptarmigan, Connecticut warbler, Canada warbler, and many other great birds!”
Thank you so much for your amazing review, Tristan! We’re delighted to hear that you had a fantastic experience with Blair and Mike on the BC Boreal extension tour. Your enthusiasm for spotting incredible birds like the Rock ptarmigan and warbler species truly warms our hearts. We can’t wait to have you join us for another adventure in the future!
Warm regards,
Team Eagle-Eye Tours
Thank you so much for your kind review! We're delighted to hear that you found our process easy and our responses prompt. A great experience is what we strive for, and your recognition of our value means so much to us. We look forward to assisting you again soon!
Warm regards,
Team Eagle-Eye Tours
“Great Canadian company that hires skilled guides, arranges interesting tours, provides good information for participants on all logistics, what to expect & to be prepared. Have been on 2 tours & would not hesitate to go on another!”
Thank you so much for your wonderful review, Jane! We're thrilled to hear that you found our guides skilled and our tours interesting. Your feedback on our logistics and preparation information means a lot to us and we can't wait to welcome you back for another adventure soon!
Warm regards,
Team Eagle-Eye Tours
“Top notch company that puts getting out there and seeing birds first. Excellent guides. Easy to work with at all steps of the travel process. I'd travel with them again anyday.”
Thank you so much for your fantastic review, Lynn! We're thrilled that you found our company top notch and that our guides helped create such an enjoyable experience for you. Your kind words truly inspire us, and we would love to have you back on another birding adventure anytime!
Warm regards,
Eagle-Eye Tours Team
Thank you so much for your wonderful review, Rita! We're thrilled to hear that our customer service and knowledgeable trip leaders contributed to making your experience exceptional. Your satisfaction means everything to us, and we can't wait to take you on more amazing birding adventures in the future!
Warm regards,
Team Eagle-Eye Tours
“This was my first experience with Eagle Eye Tours. I would not hesitate to sign up for another tour with them. All staff members were quite professional and did their jobs well.”
Thank you so much for your kind review, Mary! We're delighted to hear that you had a great experience with the Eagle-Eye Team. Your feedback truly motivates us, and we would love to have you join us again on another adventure!
Warm regards,
Team Eagle-Eye Tours
“Love this Canadian company! Excellent trip organization, logistics and most importantly very skilled and knowledgeable guides. Would not hesitate to travel with them again.”
Thank you so much for your glowing review, Jane! We're thrilled to hear that you enjoyed the trip organization and appreciated our guides' expertise. Your kind words mean the world to us, and we can’t wait to have you travel with us again for more unforgettable adventures!
Warm regards,
Team Eagle-Eye Tours
“Eagle - Eye Tours customer service is great. Any questions or concerns were answered quickly before the tour. On the tour the guides did an amazing job.”
Thank you so much for your fantastic review, Jennifer! We’re delighted to hear that our customer service met your expectations and that our guides made your tour amazing. Your satisfaction is what drives us, and we’re here for any questions in the future. We look forward to welcoming you back for more unforgettable experiences!
Warm regards,
Team Eagle-Eye Tours
Thank you so much for your wonderful review, Diane! We’re thrilled to hear that your questions were answered promptly and that you had a spectacular tour experience. Our team always aims to provide top-notch service, and your feedback is truly appreciated. We can't wait to have you join us again for more amazing adventures!
Warm regards,
Team Eagle-Eye Tours
“From the very start Julianna kept us informed, shared with the tour leaders the special needs of our group, and made communicating with Eagle Eye a breeze. Love this company. Thanks so much for the adventure.”
Thank you so much for your amazing review, Alec! We’re delighted to hear that Juliana and our team made your experience smooth and enjoyable. Ensuring that our guests feel supported is our top priority, and we’re thrilled that you loved your adventure with us. We can’t wait to explore more adventures together in the future!
Warm regards,
Team Eagle-Eye Tours
Thank you, Ed, for your fantastic review! We're thrilled to hear that you had a fine experience with us and appreciated our communication and handling of the tour details. It's important to us that our guests feel supported every step of the way. We can't wait to see you on another adventure with Eagle-Eye Tours!
Warm wishes,
Team Eagle-Eye Tours
Thank you so much for your wonderful review, Janice! We’re thrilled to hear that you found our tours well organized and our guides excellent. Our team works hard to create memorable experiences for our guests, and it means a lot to us to receive your positive feedback. We look forward to having you join us on another adventure soon!
Warm wishes,
Team Eagle-Eye Tours
Thank you so much for your lovely review, Carol! We truly appreciate your recommendation of Eagle Eye Tours. It means so much to us to know that you had a positive experience. We look forward to welcoming you on another unforgettable adventure soon!
Warm regards,
Team Eagle-Eye Tours
“Please see my comments above. I explain that the focus on listing birds rather than experiencing them in the moment and having great memories is not the approach I want.”
Thank you for your kind review, Michael! We're delighted to hear that you found our operations professional and appreciated the communication throughout your trip. Making sure our guests feel informed and supported is important to us. We hope to see you on your next adventure with Eagle-Eye Tours!
Warm regards,
Team Eagle-Eye Tours
“I thoroughly enjoyed the chat and photos in the app. I agree with changing seats in the vans and the chosen hotels ranged from excellent to good. The picnic lunches were excellent. The guides stopped when people needed to go to the washroom. I look forward to attending again.”
Thank you so much for your fantastic review, Irene! We're delighted to hear that you enjoyed the chat, photos, and the overall experience with us. It’s great that the seating arrangements and hotel choices met your expectations, and we’re glad you loved the picnic lunches. Providing a comfortable experience for our guests is a top priority. We can’t wait to welcome you back for more adventures!
Warm regards,
Team Eagle-Eye Tours