“I found the pre-tour information and support to be exceptional. I had many questions as I considered pursuing a tour with Eagle-Eye Tours and every one of them was addressed in a timely manner. As noted above, the tour was wonderful in exposing me to many different environments with guides who were clearly committed to sharing their considerable knowledge and excitement about birding. I believe that the quality of your tours rests in large part on the quality of your guides. Nick Bartok and Mike MacLeod brought Eagle-Eye Tours to the next level!”
Thank you so much for your thoughtful review. We’re delighted to hear that you found the pre-tour information and support exceptional, and that your questions were answered promptly as you prepared for your trip. It’s also wonderful to know that the tour introduced you to such a variety of environments and that Nick and Mike shared their knowledge and enthusiasm so effectively. We’re so pleased to hear that they helped make your tour so memorable.
“The company was very good. Juliana answered our questions promptly. And she seemed generally concerned about my food allergies and making sure everything would be safe for me.”
Thank you very much for your kind feedback. We’re so pleased to hear that Juliana was able to answer your questions promptly and help you feel well supported before your trip. We’re very glad her care and attention helped ensure you felt safe and confident.
We're so pleased to hear that you have enjoyed our tours, and that our company and trips have lived up to your expectations. We look forward to having you join us again!
“I was very pleased with the trip and small numbers in our group. One suggestion would be to give us some time in the small quaint towns we were visiting for meals. Also I would have liked more meals in local restaurants/cafés rather than in the hotels. It would help to give a more local feel.”
Thank you very much for your thoughtful feedback. We’re so pleased to hear that you enjoyed the trip and appreciated the small group size. We also appreciate your helpful suggestion about allowing more time to explore the charming towns visited during the tour, particularly around meal stops. We will keep this in mind as we review and refine the itinerary for future departures.
“This is my second tour with Eagle Eye Tours and, hopefully, won't be my last. They are experts and make sure you are prepared for the tour before you leave. Their guides are top-notch.”
Thank you so much for your kind words! We’re delighted to hear that you felt well prepared for the tour and that our guides helped make the experience such a positive one. It means a great deal to have returning travellers join us, and we would be very happy to welcome you on another Eagle-Eye tour in the future.
“On the whole, the service is good.
But i have the following opinion.
Please check the visa requirement of each individual country citizen to the country travelled.
Please advice the travelling suitcase for safari trip.
More photos of the jeep is helpful.”
Thank you very much for your feedback. We’re pleased to hear that you felt the service was good, and we also appreciate your helpful suggestions. We agree that clear information about visa requirements, safari luggage recommendations, and vehicle details is very important. We will review how we present this information and look for ways to make it more complete and useful for future travellers. Thank you again for taking the time to share your thoughts
“Based on the two tours I have taken with Eagle-Eye, I commend the company on the quality of the tour guides that they hire. The four guides with whom I have interacted have all been excellent.”
“Eagle-Eye Tours did a wonderful job of preparing me for the trip with all the pertinent information. Communication was excellent. And once we arrived and began the tour, everything had been planned very well. I felt like it was a very good value.”
We’re very pleased to hear that you felt well prepared for your trip and that our communication and planning helped everything run smoothly for you. It’s also wonderful to know that you felt the experience offered good value. We truly appreciate you taking the time to share this feedback!
We’re glad you had some great birding, and that you enjoyed the itinerary, great meals, and accommodations. We look forward to welcoming you back on another Eagle-Eye tour soon!
“First time we have traveled with Eagle-Eye. Very impressed with the organization, communication, land arrangements, the two excellent guides. No negatives to report.”
Czech
