“The company provided all necessary info in a timely and professional manner, and followed up regularly to make sure we had everything we needed for the trip.”
Thank you for the privilege of including us in your travel plans. We appreciate that there can be a lot of competition out there, and are honoured you've chosen Eagle-Eye. We look forward to helping plan another adventure for you in the future.
“Eagle eye is easy to work with. I did find it a bit surprising to be put at the quelitales hotel. No heat or hot water was really hard. I also really wished for more food choices since we stayed three nights in three of the hotels. Also our lunch spots were great for viewing birds but my husband and I were experiencing travelers diarrhea during the second half of the trip. I’m not sure if this could have been avoided except for maybe driving longer to more foreigner friendly hotels.”
We’re very sorry to hear about the hot water issue at the Quelitales hotel. Your guides have also let us know about this, and we are communicating with the hotel's management in an effort to have this rectified. We appreciate your feedback, as it allows us to make these recommendations as well as allows us to improve the quality of our tours every year!
We’ll also review the dietary options for future trips and look into more satisfying alternatives. Health and safety are important to us, and we’ll take your note about travel distances, menu offerings, and hotel selection into account when planning and modifying our itineraries.
Thank you for your kind words about Eagle-Eye Tours and the 5/5 star rating! We’re thrilled you enjoyed your first experience and that you saw more birds than you expected. We can’t wait to help you plan your next adventure.
Thank you for your kind feedback! We’re so pleased to hear you felt well informed throughout the booking process and that our team was able to provide prompt and professional support. We truly appreciate you taking the time to share your experience!
“Eagle-Eye Tours is an exceptional Canadian company that meticulously plans each moment of it tours, and hires incredibly knowledgeable and thoughtful guides.”
Thank you, Meredith, for the wonderful 5-star rating and your kind words. We’re so pleased you enjoyed your experience with Eagle-Eye Tours and our knowledgeable guides. It was a pleasure to be part of your trip, and we hope to welcome you again soon!
“This company is very professional and helpful I sent some questions before the tour and always got replies
The guides are excellent and helpful
I am also happy as a Canadian to use a Canadian Tour company”
We’re so pleased to hear you found our team professional and responsive. We're very proud of our itineraries, and our guides, and are so happy that we have been able to meet your expectations.
“Eagle-Eye tours kept us well informed about travel recommendations and arrangements. The “chat” available for our individual group made us feel comfortable being able to communicate with each other.
Eagle/ Eye supported us from the beginning to the end and we will look at other tours provided by them in the future.”
Thank you for sharing your kind feedback and for the 5/5 rating! We’re glad our information, the group chat, and ongoing support helped make your experience with Eagle-Eye Tours smooth from start to finish. We can’t wait to welcome you back for another tour in the future.
Warm regards,
Team Eagle-Eye Tours
“Highly reccomend tour company. Knowledgeable guides and well organised. Logistics of transportation and birding in different locations were effective to allow for best sightings of target birds. Good customer support in the days leading to the tour.”
Thank you so much for your kind recommendation! We’re delighted to hear you enjoyed the knowledgeable guiding, smooth logistics, and overall organization of the tour. It’s great to know our pre-trip support and planning helped make your birding experience as successful as possible. We hope to have you join us again on another adventure!
Thank you for sharing your experience, Mark, and for the 5-star review. We’re thrilled to hear that you found us worth the investment. We’re proud of our team and grateful for your kind words.
Thank you for your kind words about Eagle-Eye Tours. We’re thrilled our tour was well organized and the choice of guides, hotels, restaurants, and the bus driver made it special. We can’t wait to help you plan your next adventure.
Warm regards,
Team Eagle-Eye Tours
“Very well oirganised team who were extremely helpful and efficient throughout and before the trip. Great to see a dedicated contact to engage with during the process with empathy, knowledge and great support.”
Thank you for your kind words about Eagle-Eye Tours. We’re thrilled our well-organised team and dedicated contact made the process smooth and supportive, and we can’t wait to help you plan your next adventure.
Warm regards,
Team Eagle-Eye Tours
Thank you for your kind words about Eagle-Eye Tours. We’re glad our support from initial enquiries through booking and departure was helpful, and we can’t wait to help you plan your next adventure.
Warm regards,
Team Eagle-Eye Tours
Thank you for your kind words about Eagle-Eye Tours. We’re glad you found us responsive, and we can’t wait to help you plan your next adventure.
Warm regards,
Team Eagle-Eye Tours
Thank you for your wonderful review, Joseph. We’re thrilled Eagle-Eye left you impressed on your first experience, and we can’t wait to help you plan your next adventure.
Warm regards,
Team Eagle-Eye Tours
Thank you for your wonderful review, Cathy. We’re thrilled you enjoyed the organization, itinerary, and small group experience, and we can’t wait to help you plan your next Eagle-Eye Tour.
Warm regards,
Team Eagle-Eye Tours
“Eagle-Eye Tours is an exceptional tour company. Everything was so well explained as soon as I signed up for the trip. Clear information was always provided in a timely manner. All my questions were answered so quickly. I was truly impressed and pleased with all aspects of the trip. I would, and will take another Eagle-Eye Tour.”
Thank you for your wonderful review, Ev. We’re thrilled to hear you found the information clear and timely, and that you’re already thinking about your next Eagle-Eye Tour.
We appreciate your kind words and look forward to guiding you again on your next adventure.
Warm regards,
Team Eagle-Eye Tours
Thank you for your wonderful review, Jennifer. We’re thrilled Gabrielle could offer helpful, prompt support for your pre-trip questions.
We appreciate your kind words and look forward to guiding you again on your next adventure.
Warm regards,
Team Eagle-Eye Tours
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