“Eagle-Eye had everything organized and the trip ran smoothly. Our lodging and restaurant choices were good. The destinations were beautiful. We experienced many habitats and their associated birds and animals.”
We’re delighted that you found the trip well-organized and smooth, and that the lodging, dining, destinations, and wildlife experiences met your expectations. It truly is our pleasure to ensure a seamless, educational, and thoroughly enjoyable trip for all of our guests!
We’ll be sure to share your feedback with the whole team.
We're pleased to know that our small but mighty team proved responsive , and that you appreciated how the tour was laid out.
We also do hope that you know you are indeed a valued customer, and we truly look forward to taking you on another birding adventure soon.
We’re delighted to hear our team was helpful and responsive to your pre-tour questions. As a small but dedicated team in the Canadian Rockies, it’s our pleasure to ensure a smooth, seamless experience from start to finish.
“As alluded to in my comments about the tour itself, there were problems related to the leader. He is not a professional guide and that became obvious. That was unexpected and not the case on other birding tours I have been on. I am not sure why this person was chosen since he had never been to this area. I think your process of selecting leaders needs to be reviewed.”
We appreciate your concerns regarding guide experience on this itinerary. While we do occasionally include a guide who is newer to a specific region as part of their development, this is always carefully balanced with experienced leadership. On this tour, Oscar had just completed the same itinerary the week prior and brought up-to-date, hands-on knowledge, and we also engaged a highly knowledgeable local guide in Tikal to ensure strong regional expertise throughout.
While our second guide was new to this particular itinerary, he is an accomplished wildlife biologist with extensive guiding and research experience across multiple regions globally. We are confident in his overall qualifications, though we regret that his regional familiarity did not meet your expectations.
We do appreciate your positive comments regarding the birdlife, food, and accommodations, and thank you again for taking the time to share your feedback.
“Any dealing I had with Eagle-Eye Tours was a positive one. If their tours are similar to the Manitoba Owls tour I personally don’t feel they are the right fit for me.”
Thank you for your feedback. We’re glad to hear that your interactions with our team were positive.
We understand that every tour style may not be the right fit for every traveller. The Manitoba Owls tour offers a very specific experience shaped by winter conditions and the nature of owl viewing, which can differ from our other itineraries.
We appreciate you taking the time to share your perspective and wish you all the best in your future travels.
We’re delighted to hear you found the tour well organized and that you enjoyed your guides on the Manitoba Owls tour. We’ll be sure to pass your kind words to the whole team.
“This is my third trip with Eagle Eye and I have had an excellent experience on all three. The trips are very well organized, guides are excellent, very good accommodations. Highly recommend.”
Thank you for the fantastic 5-star review, Leona! We were honoured to welcome you back for your third tour and thrilled to hear that each trip has met your expectations.
It’s wonderful to hear you found the tours well organized, and the accommodations to your liking. We agree that Kyle and Alyssa are wonderful guides, and we will be certain to pass on your kind words to them!
“Eagle Eye tours provided us with the information we needed before the tour began, communicating freely if we had questions. Eagle Eye must do something right if they have great tour guides and wonderful guests.”
We’re glad Eagle-Eye Tours could provide all of the information you needed before your visit, and that our communication and guides left a positive impression. It means a lot to hear you had a great experience!
We’re thrilled you’ve had such a positive experience with Eagle-Eye Tours and that you’ve found us to be excellent in so many areas. It means a lot to hear your generous words, and we’re honoured to have played a part in your travels.
We’re delighted you’ve enjoyed all the tours you've taken with Eagle-Eye Tours, and we're honoured to have had such a long-standing relationship with you.
“So well organized. I really appreciated all of the updates and specific information pertinent to this tour that I needed to plan. Every time I reached out with a question or for help, it was answered promptly and pleasantly. Sara was so courteous.”
We’re thrilled to hear you found the planning smooth and the updates and information helpful. Our team, and Sara in particular, are dedicated to prompt and courteous service, and we’re glad this made a difference for you. We will be sure to share your kind words with her!
“Great communication, great value, excellent birding location choices, and a well-intentioned organization. I really appreciate how eagle eye tours supports local guides and provides their own excellent guides who are on staff. We felt taken care of and supported throughout the tour!”
We’re honoured to know that you appreciate the communication from our team, and that you feel we offer great value. Our small but mighty team works hard to ensure our guests are taken care of every step of the way, and we love to hear your feedback!
All of us at Eagle-Eye are very proud of the tours that we offer, and It’s great to know that you feel our itineraries are packed with wildlife and birding opportunities— Our goal is to offer memorable, authentic, and meaningful experiences to our travellers, and we love welcoming fellow nature-lovers like yourself on tour!
We’re delighted to hear that your first day on tour was incredible, and that you felt our planning was top-notch!
Your feedback means a lot to us and fuels our team to keep delivering thoughtful itineraries and memorable experiences.
“Everything was so well organised and communicated. From Eagle-Eye staff providing information and advice from the time of booking, to the amazing guides and the chat within the app, and the shared photo drive, there was nothing to worry about and everything to enjoy.”
We’re thrilled to hear that we were able to meet, and even exceed your expectations! Our small but mighty team works hard to ensure a seamless experience for our guests, and we love to know that your experience was so positive!
“The tour was fabulous. The sites were good but oh to far away from one another. Driving those distances must have been very tiring.
The accommodations were all lovely and two nights in a spot are preferable over one night stops.
The food was super.
Guides were great. Both men knew what they were looking for and ensured everyone saw the bird before moving on. They were lots of fun too.”
We’re glad to hear you enjoyed the accommodations, the food, and that the guides helped everyone see the birds and kept things fun.
We also appreciate the note about the driving distances—we’re always balancing great itineraries with comfortable pacing, and your feedback helps us refine that.
Czech
