Thank you so much for your wonderful review, Sue! We’re delighted to hear that your experiences with Eagle-Eye Tours have consistently met your expectations for efficiency and reliability. Your continued support means the world to us, and we can't wait to welcome you back for more unforgettable adventures!
Warm regards,
Team Eagle-Eye Tours
“Eagle Eye did a good job. The amount of contact and pre-planning from the office was good, but not to the level of detail that I've experienced from African tour companies. Some of the logistics left a little to be desired. To be fair much of that had to do with some gear and supplies not making it on our flight. I got the feeling that they were a more bird forward focus, not excatly why i booked this particular adventure.”
Thank you for your insightful review! We truly appreciate your feedback regarding our pre-planning and communication. We understand your concerns about the logistical hiccups, particularly the delay in supplies that didn’t make it onto the flight. While we do our best to plan every detail carefully, remote travel in the Arctic can sometimes come with unpredictable challenges beyond our control. We truly appreciate your patience and understanding. Yes, we do take the opportunity to enjoy some birding as we wait for our target mammals to appear. Your experience is important to us, and we hope to provide an even better adventure next time!
Warm regards,
Team Eagle-Eye Tours
“The tour accomplished what was stated they would show us, with a few changes in plans that the guides had no control over. The guides were friendly and made everyone on the trip comfortable. I enjoyed the trip.”
Thank you for your fantastic review! We're so glad to hear that you enjoyed the tour and found our guides to be friendly and accommodating. We strive to create memorable experiences and appreciate your understanding regarding any changes in plans. We hope to see you again on another adventure with us!
Warm regards,
Team Eagle-Eye Tours
“I would go with eagle eye again. They were good at communicating before the tour. However sometimes itineraries have to change while on the tour. Our guides were really focused on making sure that we would see a lot of birds.”
Thank you so much for the great review, Karen! We're thrilled to hear that our communication and knowledgeable guides enhanced your birding experience. We understand the need for flexibility in itineraries, and we’re glad our team was dedicated to ensuring you saw plenty of birds. We can't wait to have you join us again on another adventure!
Warm regards,
Team Eagle-Eye Tours
Thank you so much for your wonderful review, Alan! We're thrilled to hear that you found our team to be professional. It’s our goal to provide an exceptional birding experience, and your positive feedback truly inspires us to continue delivering the best. We look forward to welcoming you on more birding adventures in the future!
Warm regards,
Team Eagle-Eye Tours
Thank you so much for your wonderful review! We're delighted to hear that you've enjoyed your experiences with us over the years. Your kind words about our team's competence and pleasantness mean a lot to us. We truly value your loyalty and look forward to creating even more memorable adventures together!
Best wishes,
Team Eagle-Eye Tours
“The staff was easy to work with and they always answered all my questions. They helped secure lodging when I planned to arrive earlier than the tour start date. Even after the tour they helped me with information to get frequent flyer miles.”
Thank you so much for your fantastic review, Catherine! We're delighted to hear that our team was helpful and responsive to your needs, both before and after your tour. This is all part of our commitment to exceptional service. Your feedback means the world to us, and we can’t wait to assist you on your next adventure!
Warm regards,
Team Eagle-Eye Tours
“This was my first trip to the high Arctic and my expectations were high. My expectations were exceeded. I have been impressed with the communication from the beginning. Sophie was extraordinarily responsive and represented the company very well. The Eagle-Eye app was well done and described the tours in day by day fashion and contained information previously given via email but in a more useful format. My questions were addressed promptly and almost immediately were answered by the company person most equipped to answer. I was surprised and impressed by the daily contact with our excellent tour guide, Gareth. The tents and sleeping bags were new and of high quality. I was quite comfortable at all times. I honestly felt that the company, from top to bottom, actually cared deeply about the success of the tour. Thank you for that.”
Thank you so much for your glowing review, Joel! We're thrilled to hear that your first trip to the high Arctic not only met but exceeded your expectations. It's wonderful to know that Sophie and Gareth made such a positive impact on your experience. We truly believe in providing excellent communication and high-quality accommodations, so your feedback reaffirms our efforts. We appreciate your kind words and hope to have the pleasure of welcoming you on another adventure soon!
Warm regards,
Team Eagle-Eye Tours
Thank you for your lovely review! We're so glad to hear that you found our team friendly and that all your questions were answered. Your satisfaction is our top priority, and we appreciate your kind words. Looking forward to seeing you again soon!
Warm regards,
Team Eagle-Eye Tours
Thank you for your wonderful review, Barry! We’re thrilled to hear that you found us exceptionally accommodating and that our prompt responses met your needs. Providing excellent service is our priority, and your feedback truly motivates us. We look forward to welcoming you on your next journey with us!
Warm regards,
Team Eagle-Eye Tours
“This tour was well planned and well paced. It exceeded my expectations in all regards. I can’t express how happy and satisfied I am with this tour without elaborating in detail on what we experienced. The only glitch was my TSA number not getting input for the Alaska Air flights and was only a minor inconvenience.”
Thank you for your fantastic review, Robert! We're overjoyed to hear that the tour exceeded your expectations and that you enjoyed the well-planned pace of the experience. We appreciate your understanding regarding the TSA number issue and will do our best to ensure smoother sailing in the future. We hope to see you again on another adventure soon!
Warm regards,
Team Eagle-Eye Tours
“The tour management was great, and the two guides Blair and Mike who led the BC Boreal extension tour are phenomenal at what they do! Thank you Eagle-Eye Tours for the incredible experience and for the wonderful opportunity to see Rock ptarmigan, Connecticut warbler, Canada warbler, and many other great birds!”
Thank you so much for your amazing review, Tristan! We’re delighted to hear that you had a fantastic experience with Blair and Mike on the BC Boreal extension tour. Your enthusiasm for spotting incredible birds like the Rock ptarmigan and warbler species truly warms our hearts. We can’t wait to have you join us for another adventure in the future!
Warm regards,
Team Eagle-Eye Tours
Thank you so much for your kind review! We're delighted to hear that you found our process easy and our responses prompt. A great experience is what we strive for, and your recognition of our value means so much to us. We look forward to assisting you again soon!
Warm regards,
Team Eagle-Eye Tours
“Great Canadian company that hires skilled guides, arranges interesting tours, provides good information for participants on all logistics, what to expect & to be prepared. Have been on 2 tours & would not hesitate to go on another!”
Thank you so much for your wonderful review, Jane! We're thrilled to hear that you found our guides skilled and our tours interesting. Your feedback on our logistics and preparation information means a lot to us and we can't wait to welcome you back for another adventure soon!
Warm regards,
Team Eagle-Eye Tours
“Top notch company that puts getting out there and seeing birds first. Excellent guides. Easy to work with at all steps of the travel process. I'd travel with them again anyday.”
Thank you so much for your fantastic review, Lynn! We're thrilled that you found our company top notch and that our guides helped create such an enjoyable experience for you. Your kind words truly inspire us, and we would love to have you back on another birding adventure anytime!
Warm regards,
Eagle-Eye Tours Team
Thank you so much for your wonderful review, Rita! We're thrilled to hear that our customer service and knowledgeable trip leaders contributed to making your experience exceptional. Your satisfaction means everything to us, and we can't wait to take you on more amazing birding adventures in the future!
Warm regards,
Team Eagle-Eye Tours
“This was my first experience with Eagle Eye Tours. I would not hesitate to sign up for another tour with them. All staff members were quite professional and did their jobs well.”
Thank you so much for your kind review, Mary! We're delighted to hear that you had a great experience with the Eagle-Eye Team. Your feedback truly motivates us, and we would love to have you join us again on another adventure!
Warm regards,
Team Eagle-Eye Tours
“Love this Canadian company! Excellent trip organization, logistics and most importantly very skilled and knowledgeable guides. Would not hesitate to travel with them again.”
Thank you so much for your glowing review, Jane! We're thrilled to hear that you enjoyed the trip organization and appreciated our guides' expertise. Your kind words mean the world to us, and we can’t wait to have you travel with us again for more unforgettable adventures!
Warm regards,
Team Eagle-Eye Tours
“Eagle - Eye Tours customer service is great. Any questions or concerns were answered quickly before the tour. On the tour the guides did an amazing job.”
Thank you so much for your fantastic review, Jennifer! We’re delighted to hear that our customer service met your expectations and that our guides made your tour amazing. Your satisfaction is what drives us, and we’re here for any questions in the future. We look forward to welcoming you back for more unforgettable experiences!
Warm regards,
Team Eagle-Eye Tours
Thank you so much for your wonderful review, Diane! We’re thrilled to hear that your questions were answered promptly and that you had a spectacular tour experience. Our team always aims to provide top-notch service, and your feedback is truly appreciated. We can't wait to have you join us again for more amazing adventures!
Warm regards,
Team Eagle-Eye Tours
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