“So disappointing.. I was going to write a big rant about this Florist, but it looks like all the other reviews on here have said it all! (Annoyed that I didn't see them prior to ordering; LOL)
I will however attached photos of what I thought I was getting for $100 vs. what was delivered.
They say 'A Picture speaks 1000 words'.”
“I ordered some flowers for my friend whose mum had died and they were delivered to the incorrect address, despite me giving the correct address. I requested a picture of proof of delivery, this is when I realised they had been delivered to the wrong address. It was a shame as the flowers actually looked really pretty. It was disappointing that they have couriers who are unable to correctly read basic addresses. To be fair to easy flowers, they offered me the option of free re delivery or a full refund. I chose the full refund option and ordered flowers from a different company, which arrived at the correct address. They also sent me a $50 voucher to use ‘next time’, I won’t be using them again.”
“Today Easyflowers promptly delivered an arrangement that I had purchased, not long after the order was placed. My son sent me a picture of the flowers I had sent to welcome his & his partner's new baby girl. The flowers looked good but not at all like the arrangement I thought I was buying. I had chosen 'Edith' because it advertised 'arrangement, lily, pastel, pink, rose, rose spray, stock' & had a pinky peach bow which I thought entirely suitable for a baby girl. As you can see, there is nothing pastel or pink about it (apart from a bright pink bow) & there is a paucity of roses & an abundance of greenery. It is advertised that customers would be contacted if flowers needed to be substituted due to non-availability. I was not contacted & was very disappointed that I paid a total price of $128.90 for an arrangement that was so unlike the one advertised. I am a very unhappy customer.”
