“Nothing was written on the card who they were from when they arrived they were half dead my daughter inlaw was very disapointed and said they looked like the cheap ones from woolies price paid for them was far too much i have read other reveiws and looks like its an on going thing you should be reported to the ombusman 1st time ive used you will never again maybe i should advise people on social meadia not to use your servises”
“Is it possible to remove the review with the photo of daisies that i put on 4 days ago. I now believe that my card was put incorrectly with the wrong flowers at the funeral. I feel uncomfortable with my negative review staying on line when there is doubt about its accuracy. It is possible that the error made by Easy flowers, was in not attaching the card to the flowers well enough and the card was then placed with the incorrect box of flowers. Easy flowers have sent a photo of the flowers they delivered and it doesnt match what i got a photo of from the funeral. My name on the review is Sonja.”
“The flowers were very poor quality, I ordered Aust Natives for a bereavement. What arrived was a box of wilted daisies. For the price paid and considering it was for sending condolences I expected better. I ordered the flowers to be delivered 2 days before the funeral. Got a call to say they couldn't be delivered until a day later, but no mention was made at that stage that I would not be getting something close to what was ordered. I will never use Easyflowers again.”
“Pretty much the same as the rest of the reviews on this page. The flowers were wilted and half dead not to mention the pathetic quantity and arrangement of them for $95 + $17 delivery fee. Yes, I was offered a $40 gift voucher or $28 refund which I chose given that I never want to have anything to do with this company again. Given the disappointment they caused to both myself and my wife we not only should of been refunded the full amount but also offered compensation on top. Will surely advise all within my social community to use anyone else instead.”
“If I could give zero stars I definitely would. They most disgusting, flowers ( if you can call them that) arrived dead and NOTHING like what I had paid for . Shame on them for ripping people off 😡”
“Ordered flowers for 2 different people in one week. The first delivery arrived but flowers only. The add on balloon was delivered 5 hours later as it got damaged.
The second Delivery the person did not recieve flowers. I instructed driver to leave around the back if no one was home. Easy flowers checked and driver delivered them but did not follow instructions and left out the front and they were stolen.”
“They advertise that they deliver everywhere and then later on you discover your loved one has NOT RECEIVED them. Then you get a message saying sorry, but they don’t deliver there after all. DISGRACEFUL . Never trust this company EVER! Especially if you really love the person who you wish to give flowers to. If I could give ZERO, I would.”
“It’s a scam
could not fulfil an order and will not return the payment absolutely ripping people off
disappointed and upset ripped my mother off and she isn’t the only one”
“I ordered some flowers for my friend whose mum had died and they were delivered to the incorrect address, despite me giving the correct address. I requested a picture of proof of delivery, this is when I realised they had been delivered to the wrong address. It was a shame as the flowers actually looked really pretty. It was disappointing that they have couriers who are unable to correctly read basic addresses. To be fair to easy flowers, they offered me the option of free re delivery or a full refund. I chose the full refund option and ordered flowers from a different company, which arrived at the correct address. They also sent me a $50 voucher to use ‘next time’, I won’t be using them again.”
“Today Easyflowers promptly delivered an arrangement that I had purchased, not long after the order was placed. My son sent me a picture of the flowers I had sent to welcome his & his partner's new baby girl. The flowers looked good but not at all like the arrangement I thought I was buying. I had chosen 'Edith' because it advertised 'arrangement, lily, pastel, pink, rose, rose spray, stock' & had a pinky peach bow which I thought entirely suitable for a baby girl. As you can see, there is nothing pastel or pink about it (apart from a bright pink bow) & there is a paucity of roses & an abundance of greenery. It is advertised that customers would be contacted if flowers needed to be substituted due to non-availability. I was not contacted & was very disappointed that I paid a total price of $128.90 for an arrangement that was so unlike the one advertised. I am a very unhappy customer.”
“Thank you Easyflowers for your prompt delivery of fresh flowers. Much appreciated!
Highly recommend this business if you want something done perfectly.”
“Easyflowers made my friend very happy. She was thrilled with flowers that I ordered.
Rang immediately, and told me how beautiful they were,and that they arrived in perfect condition.
My friend had just lost her husband, thank you Easyflowers for making her day just a little brighter.”
“Wow! Interesting to read all the other reviews on here. I practically had the same terrible experience.
I ordered flowers from my grandma to be delivered the day before mothers day and paid a ridiculous $20 for local delivery - as opposed to $26 if I chose to have it delivered on actual mothers day.
The flower arrangement itself was $80.
The arrangement was firstly changed from bouquet to a mini box - that was my first alert - they called it a "substitution" - I called BS - none of the flowers were being changed, only the design. They said it was to make transportation easier. I told them for $20 delivery I expect the flowers to be transported the way they were purchased.
My grandma sent me a photo of the arrangement and I got a shock at how little quantity there was and how poorly it was put together - it did not seem like the person had training in working as a florist. It was very different to the photo provided online.
On complaint I was offered a full refund for delivery and then another $16 cash refund or a $30 voucher to use for the disappointment with the arrangement - I took the cash given I will never use these guys again. I had requested half refund ($40) since only half the flowers were provided, so I'm disappointed they only offered $16 in the end.
I usually avoid using third party agents for floristry work, however given the last minute mothers day gift I couldn't get another local florist who I was familiar with as they were sold out of stock.”
“I was disappointed to see this arrived for my mother. Expectations vs reality. Pretty sure this was done by a 5 year old.
Got a 31$ refund. That was the quickest and easiest thing about their service.
DO NOT USE THIS COMPANY”
“Severely disappointed. I ordered 2 bouquets in the past week. One for my friend and one for my mom on mother’s day.
For my friend’s bouquet, I specifically paid for the same day delivery. However, bouquet was not delivered same day. They told me they attempted delivery but no one was home to accept delivery. BUT someone was at home at all time and they received no calls/ring at their door. They also said they attempted to call me but I had no missed calls that day. Obviously unhappy and told them I would not pay for the redelivery fee as I specifically paid for same day delivery and bouquet was not delivered same day so what was the point of the same day fee and on top of that they expected me to pay redelivery fee? Not to mention, when the bouquet finally got delivered, it was the scrawniest and tiniest looking bouquet.
And for the flowers my mom received that I bought for mother’s day? Looks like the florist just threw a bunch of flowers together in a box. Underwhelming presentation for the price I paid. Not worth the money for such a small arrangement. Regret buying as I could’ve bought a better bouquet at woolworths for cheaper. The fact that this arrangement is $88 is absurd?? You’d think it be quite decent size by the price but nope, it’s tiny. And to upsize it’s another $40?? Not worth your money.”
“Received flowers in sympathy of my deceased Brother from dear friends of his. They arrived half dead!!!!!!!! Drooping and shrivelled WTF!!!!!!
TO NOT ORDER FROM EASY FLOWERS.
It is too EASY to lose your money.”
“Nothing like the flowers they advertise. Suppose to be a bush arrangement. I had to add greenery myself. False advertising. I could of picked up flowers from a supermarket, better than what my daughter received for half the price. White flowers were brown. No gum leaves, very small arrangement. Never again. Is this the same company that was brought undone by the media, but just have changed their name..???”
“I have had one of the worst experiences from Easy Flowers, I ordered a gift of flowers for my Sister for her birthday, they never arrived and now they won’t be delivered until 3 days after the original order date. I have purchased several times through Easy Flowers and I have to say this will definitely be my last. Would I recommend Easy Flowers then the answer would be no. Compensation of $18.95 on a $122.90 order that was only the delivery fee they charged for not delivering on time. Be very careful when ordering from this site.”
“I wish I had seen this forum before ordering from Easyflowers. The pictures will tell the story between what is promised and advertised on their website and what is actually delivered. BEWARE of the clause you agree to which is about substituting for available stock. They are advertising falsely and should be prosecuted. The arrangement that I sent to my friend who had just lost her beloved Mum bears almost no resemblance to the photo on their website for an arrangement called Ailish. Not only are the flowers different, they didn't even match with the colours of the advertsied arrangement. I chose an arrangement with some native flora and some specific colours for a reason - and I didn't get these. The arrangement delivered looks to be about a third of the size/number of flowers that were in the pictured product. I made a complaint and was offered a $25 refund on the $115 that I spent.
Will never use again and I hope this review reaches more people so others don't get sucked in and bitterly disappointed.”
