"As you can see in photos the huge difference in what I ordered to what was delivered. To say I am very disappointed is an understatement. I did read that if flowers were not available substitutes would be made. What was delivered certainly did not compare to what was ordered. Looked like it was missing flowers and some greenery. Very disappointed for my cousin who was receiving these after losing her father. \r\nI wrote a complaint to Easyflowers asking replacement of what I ordered or refund. After two phone calls and offered some cash and a $40 voucher. I told her I would never buy from them again so I do not want a voucher. I said I would accept $60 cash and they agreed. I have since read 100% satisfaction garanteed. This is totally not true. I only wished I read reviews on this company before ordering. You would think that with all these 1 star reviews they would up their game."

"I ordered a bunch of flowers for my Mum for Mothers Day and was so upset to see what was delivered, it was nothing like the picture and looked very cheap and thrown together, i could\u2019ve got a nicer bunch from a service station for a quarter of the price, i paid over $100 including delivery.\r\n\r\nI complained and asked for them to be redelivered, i was offered a $15 refund which i declined then $21 which i again declined. They said the stem count was correct but admitted they weren\u2019t arranged nicely, i have not heard back since declining their second offer\r\n\r\nDo not use this company, they are overpriced for what the deliver, horrible company"

"I ordered a bunch of flowers for my Mum for Mothers Day and was so upset to see what was delivered, it was nothing like the picture and looked very cheap and thrown together, i could\u2019ve got a nicer bunch from a service station for a quarter of the price, i paid over $100 including delivery.\r\n\r\nI complained and asked for them to be redelivered, i was offered a $15 refund which i declined then $21 which i again declined. They said the stem count was correct but admitted they weren\u2019t arranged nicely, i have not heard back since declining their second offer\r\n\r\nDo not use this company, they are overpriced for what the deliver, horrible company"

"Terrible value for money wasted here.\r\nI\u2019ve emailed and they\u2019ve been great handling my complaint just waiting for outcome if any.\r\nCharging lots of money for a bouquet that looks cheap and nasty is not on guys. Your business has not got great reviews, I\u2019d be so ashamed.\r\nPut some quality control guidelines with your florists and pick up the standards. Flowers are sent for hapoy and sad occasions so it\u2019s important they present well.\r\nPlease make positive changes"

"What I ordered vs what was received. The first bouquet is what I ordered with Lindt chocolate to go with it, the second photo is what was received. The colour combination is nothing like what I wanted, the flowers are already fully bloomed and beginning to wilt and the Lindt chocolate I ordered ended up being Cadbury Roses. I paid $180 (including delivery) for this.\r\nWhen I notified the company about this it took them 2 days to get back to me with an offer of a $41 partial refund and a $20 gift card, which for obvious reasons I won\u2019t be using."

"What I ordered vs what was received. The first bouquet is what I ordered with Lindt chocolate to go with it, the second photo is what was received. The colour combination is nothing like what I wanted, the flowers are already fully bloomed and beginning to wilt and the Lindt chocolate I ordered ended up being Cadbury Roses. I paid $180 (including delivery) for this.\r\nWhen I notified the company about this it took them 2 days to get back to me with an offer of a $41 partial refund and a $20 gift card, which for obvious reasons I won\u2019t be using."

"Absolutely ripped off. I ordered flowers with a cost of $111 and when they were received they were nothing like what I paid for! Just 3 roses and a couple of leaves!!! I\u2019m am absolutely ropeable!!! This matter better get sorted!!"