“The customer service reps are rude. I had to contact them after they hadn’t sent my paid in full order that had been placed days before. The representative sent a rudely blunt email basically saying to stop contacting them because they send out orders when they get ready. I still haven’t received my order‼️‼️”
“I placed my order on February 17, I had to receive it in 3 to 8 business days but I did not receive it. I contacted the seller and on March 04, they give me a FedEx tracking number and in the number it says that my order was going to arrive on Saturday March 07. Wednesday, March 11, I sent a message to the seller because I still haven't received my order and until today I don't have a response from the seller.”
“Placed an order on 6/8 and I tried calling several times after my order did not ship in a few days. Their wait time is ridiculous. And sometimes the phone doesnt even ring because theyre getting too many other complaint calls for not shipping orders. When I finally got through on 6/15 after waiting on hold for 10 minutes. I was told my order WILL ship on 6/18.but the order did not ship. I called today and after being on hold for 20 minutes. I got a very rude person who refused to help me. She had no idea when my order would ship. She would not partial ship my order. She said that if I canceled the item that was out stock from my order that my shipping charge would increase. Then she hung up on me”
