“I can alway find a wig that give me the confidence I want especially after Chemotherapy took all my hair and changed my appearance. I'm also on disability now and the prices are affordable. Thank You Kindly”
“I could find wigs that fit my face for some time. I lost my hair via Chemotherapy. I'm on disability and I can't afford to go th hair salons. I found a wig that only Ebonyline seems to have. I get many compliments and it has boost my confidence. Thank You Kindly”
“I SHOULD HAVE CHECKED OUT THE REVIEWS BEFORE I WENT ON THIS SITE. I JUST WANT TO CANCEL OUT MY ORDER. IF IT IS TOO GOOD TO BE TRUE. MOST LIKELY IT IS.”
“Very happy with the service! I purchased hair extensions for my wife as a birthday gift and the quality is great she is really happy.
Shipping was fast I received within 3 days and order packaged nicely. My wife will definitely re-order from this site specially since
we did earn quite a bit of points due to the recent purchase.”
“I absolutely love them even if the item was out of stock they always had something to replace with just as good..and there customer service is great. Thank you ebonyline~~”
“I love Ebonyline! They are my go-to website for wigs! I need some assistance picking a color and the representatives were very kind with assisting my needs. My order number is 106985, thank you Ebonyline, for all you have done!”
“The order went to the my old address. But I added a new address and their website would not allow me to change the address. But they will not refund me or send the item to the correct address. They say they are not responsible. I will never order anything from this site again.”
“Ordering was a quick process. Waited a week. Just to have my order delivered to someone else. Got to wait another week or 2. Just to have my problem resolved. Guess I will be ugly for the holidays....ugh?”
“I purchased an order first they don't provide a tracking number I had to reach out to them thru their chat The same person that does the emails is the same person that does the chat. Larrisa is her name I have screen shota of my order where it has my address and the chat where she gave me the tracking number. I put it on USPS to get alerts and got an alert it was delivered when I check it said it was delivered to IL not to RI where I live so I reached out thru email they tell me it was returned to their address but why if it never in no moment in the tracking shows it came to RI it was rerouting back to them. So it was their mistake so she emails that it was teturn and as soon as the return was process they would refund my money instead of re shipping the order and expediting the order because it was their mistake. Meaning I would have to reorder again mind you they did not refund the full amount too.They are thieves bad customer services. I would not recommend buying anything from them”
“Encourages you to use the discount shipping, but you better get that insurance or order from amazon. Never received my package. The post office or the company does not want to take responsibility.”
“I had previously ordered a wig with Ebonyline that I loved so order three more. Although the wigs were the same style, the quality was very different. The lace part was narrower and you could see the tracks. I tried and tried, but no way to hide the tracks. In addition, there was a big lump of hair at the top of the wig that showed where the wig was sown in and showed more tracks. I tried everything even flat ironing it. but nothing could fix the problem. I reached out to Ebonyline but was told it was passed the deadline. I never thought to open all three wigs within 48 hours because the first wig was fine. Now I am stuck with two unwearable wigs and wasted my money. Lesson learned, but disappointed about poor and inconsistent quality of wigs. Won’t order from Ebonyline again.”
“Buyer Beware and shop somewhere else I ordered 5 wigs and never received them I showed them that the package was not delivered to me I advised EL that the proof of delivery proved that it wasn't delivered to my address they advised me to contact FedEx to request trace 4(x)s after speaking with FE sup I was told only the shipper (EL) could request a trace and all EL had to do was request that trace which they wouldn't do I'm a cancer survivor who's hair didn't grow back after chemo and I tell all my fellow survivors and all our supporters to never use EL”
“I spent over $200 on a human hair lace front wig and once the package arrived, I opened the box and there were 1-2 tears all over the lace front!!! I sent pictures to their customer service team and they asked me to send the wig back so they can exchange it. I sent it back and they said because they didn't receive it within 7 days, they will not exchange or refund me my money! I spoke back and forth with their team, via email, for 6 days before they sent me a return label! So of course they didn't receive it within 7 days! PLUS I had to pay for shipping. Horrible company! $200+ out the window. Will never order from that company again.”
