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Ebuyer.com Reviews

4.7 Rating 53,555 Reviews
96 %
of reviewers recommend Ebuyer.com
Company Reviews Questions Metrics
4.7
Based on 53,555 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Ebuyer.com Reviews
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Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

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Daniel
Verified Buyer
“I purchased a number of goods from eBuyer with next day delivery. They broke the order down into two consignments, which is fine - however, they only delivered one consignment. I waited until the next working day to see if there was a delivery error, hoping the goods would arrive but this was not the case. I contacted eBuyer and asked about the delivery. They initially stated that a delivery was attempted on Friday but the facility was locked (even though the business is open 24-hours a day), and there was no calling card and no delivery attempt on the CCTV. They said they would arrange redelivery - which never happened. Becky Liddle stated they did not know who the courier was - and that it was all the fault of a third party warehouse. She further stated that "it is not possible for eBuyer to know who the courier is" - even though she had confirmed with the courier about the alleged Friday delivery? A week later, the goods had still not arrived, and after being ignored by eBuyer customer support I managed to finally get a response. They stated that there was an error with the address and therefore the goods could not be delivered - which is strange as the other part of the delivery was sent to the right place. They then blamed Paypal - but this argument was assuming that there was a separate billing address, which there isn't. In any event, they told me that the goods were returned for a refund - and now well over a week later, there is still no sign of the refund being processed - and eBuyer are once again ignoring the situation. The explanations for the missing goods have been inconsistent and dishonest. The value of the goods is in excess of £100. I was told "can't you just order some more" - even though that had failed to deliver or refund the goods I purchased previously. The battle continues...”
Helpful Report
Posted 9 years ago
Craig
Verified Buyer
“Been ordering with ebuyer for years. Fantastic value for money and great service.”
Helpful Report
Posted 9 years ago
GrahamC
Verified Buyer
“What a great service from eBuyer; I had forgotten just how good it is. Simple and straightforward ordering process and payment choices are great. The integration with PayPal is a real winner for me. Deliver / Collection options are great too.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“I was able to find what I wanted easily and the whole experience, so far, has been good”
Helpful Report
Posted 9 years ago
Charmain
Verified Buyer
“Really easy to find what I wanted, good value and easy to make payment”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Really need this tv im happy i got it by instalment payments”
Helpful Report
Posted 9 years ago
Kerry
Verified Buyer
“i find Ebuyer a Great service and Reasonable prices for products. Thank you.”
Helpful Report
Posted 9 years ago
Thoufike
Verified Buyer
“Very simple to use”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Excellent low prices and speedy delivery. Great range of products ranging from keyboards to blenders. Definitely a recommended website.”
Helpful Report
Posted 9 years ago
Graham
Verified Buyer
“Frankie has been a brilliant help in me choosing a new laptop. I was given plenty of options after asking a laptop with the rough spec of my old faulty one and i think we've picked the right one. I will be using Ebuyer in the future”
Helpful Report
Posted 9 years ago
Daniel
Verified Buyer
“Website is easy to use and product's free shipping is a bonus :) - Thanks ebuyer.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Cheaper than competitors”
Helpful Report
Posted 9 years ago
Geoffrey Hartwell
Verified Buyer
“I have bought equipment from Ebuyer over a number of years - good value, good service, good and reliable products.”
Helpful Report
Posted 9 years ago
Maxine
Verified Buyer
“Great prices - easy ordering process - even easier to re-order. Clear layout of website - accurate search results with relevant and clear filtering. Clear delivery options.”
Helpful Report
Posted 9 years ago
Martin
Verified Buyer
“Always a good selection with stock showing. Independent reviews available. fast delivery, albeit at a charge and have been going for years.”
Helpful Report
Posted 9 years ago
Anonymous
Unverified Reviewer
“Good customer service.”
Helpful Report
Posted 9 years ago
Maria
Verified Buyer
“Good value for money. Website easy to navigate.”
Helpful Report
Posted 9 years ago
Wayne
Verified Buyer
“Awesome will use again”
Helpful Report
Posted 9 years ago
OLADAPOI
Verified Buyer
“GOOD SERVICE”
Helpful Report
Posted 9 years ago
David
Verified Buyer
“The online 'live' chat was VERY speedy and helpful.”
Helpful Report
Posted 9 years ago
Ebuyer.com is rated 4.7 based on 53,555 reviews
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