Edwin Novel Jewelry Design Reviews

4.9 Rating 820 Reviews
98 %
of reviewers recommend Edwin Novel Jewelry Design
4.9
Based on 820 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
I just received my diamond studs they are Gorgeous, the Quality is Supreme
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Posted 1 year ago
I been going to them for over ten years. They have been very good to me. Now I see their name all over the place and wanted to say something about them. They are a very large manufacturing company. They have a very large vault filled with all kinds of diamonds. What every you want they can make it on the spot.
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Posted 2 years ago
I ordered a 2.5 carat diamond stud earring from here and I am very happy. I retired being a gemologist 6 years ago and I know exactly what to look for. I was specialized in diamonds. I got a vs1 clarity diamond from Edwin Novel Jewelry Design because anything better would make no difference unless you have a high magnified microscope. If I was ordering a 5 carat then I would go with the VVS1 quality but for a 2.5 carat there is no need. I checkout the diamonds and everything was perfect. The cut quality and color was exactly to speck. The metal (setting) was actually very impressive. Jewelry is hand made so some scratches is common but they are amazing jewelers. The earrings were perfect, I have not seen anything like that before. One of the best I have ever seen. Makes me appreciate them even more.
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Posted 2 years ago
Excellent experience. I bought a diamond pendant necklace that my wife absolutely loves. The folks at Edwin Novel jewelry are always available for questions. Their website made ordering easy and i was able to create my order precisely the way I wanted it.
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Posted 2 years ago
Great people and great prices. My family has been going to Edwin Novel for years. I had my mother introduce me to them. I compared the diamond I bought from them and I got a really good deal.
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Posted 2 years ago
Edwin Novel Jewelry provides excellent quality and customer service. Johnson came though for me and got my order delivered before Christmas --- thank you!
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Posted 2 years ago
I ordered earring a little late for Christmas but they came through got the earrings 2 days before christmas and when I called to check on the progress of my order the people I talked to were sooo nice and helpful and the earrings are just beautiful!!!!!!! in the future when I want to purchase jewelry, I wont be going anywhere else but Edwin Novel
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Posted 2 years ago
Macy in customer service took care of my problem I had. Went from a 1 Star review to 5 Star.
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Posted 2 years ago
Edwin Novel helped my brother who is a 20 year veteran of the USMC with an order by providing consultation on his selection and excellent customer service. If you are looking for a company that will work with you and your budget contact EN.
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Posted 2 years ago
Custom made to order! So exciting! Ordered a ring online from here and worked with the lady on the phone to make my son the perfect ring for his wedding just earlier this month. Got a shoddy M I3 at first but I know better now with diamonds... a bit more complicated than one would think!! No regrets with my order
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Posted 2 years ago
I just ordered a set of earrings for my wife’s birthday.They told me it takes 2wks to make them and everything they told me took place. Thanks For everything
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Posted 2 years ago
ENJD went above and beyond when dealing with my order. My experience was wonderful. I'm not sure how others feel about this company, but they did a marvelous job with me.
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Posted 2 years ago
The diamond earrings I bought are stunning. I'm over the moon happy. I shopped online, but also talked to a customer service representative who was really helpful and pleasant. The price was also affordable.
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Posted 2 years ago
I am very happy with my diamond stud earrings. I am always leery of buying jewelry on line. However, the quality and care the earrings exhibit far exceeded my expectations. The staff was kind and answered my questions in a timely manner. I will order again from Edwin Novel.
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Posted 2 years ago
I had a wonderful experience with this company! They're really amazing - service wide. As for product quaility, they are also very good! Their diamonds are natural & their gold is legit. Love this company
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Posted 2 years ago
These earrings I received from ENJD are to die for. I can't believe how stunning they came out. im glad I decided to give this company a try. they have over satisfied my needs
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Posted 2 years ago
I am beyond ecstatic about this purchase. my ring is bomb! I cannot believe how nice & shiny it looks. I'm so impressed. Was definitely a risk worth taking. Now that I know they're legit, I'm gonna order much more
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Posted 2 years ago
It is so important to find a good jeweler that you trust! And I have finally got that! Thank you ENJD. So excited for the jewelry i plan to purhased in the future (:
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Posted 2 years ago
I purchased gorgeous flower stud earrings from this company. Their team is so efficient! I don't think I'll be going back to Kay Jewelers again! ENJD jewelry is way better
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Posted 2 years ago
EDWIN NOVEL JEWELRY MADE ME A VERY HAPPY CUSTOMER. THEY ARE VERY RELIABLE. I'M GOING TO ORDER MORE JEWELRY FROM THEM IN THE FUTRE.
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Posted 2 years ago
Edwin Novel Jewelry Design is rated 4.9 based on 820 reviews