“Excellent service from Kyle at the Weston-super-Mare store. Very accommodating, knowledgeable and interactive. You can tell he is very good at his job. Best service ever. Thank you Kyle”
“I would like to give some positive feedback about 2 members of staff at the EE Store Unit 3, Imperial Park, Wills Way, Bristol BS13 7TJ. My partner and I went in for my phone to be sent away for repair and also for my partner to upgrade his phone with EE. We were given such professional service and help by Richie and Emily who were both so courteous, patient and committed to making sure we were happy with the end results. Thank you. . Thank you – it is a breath of fresh air to find such approachable staff.”
“A friend phoned EE this morning an ex soldier with severe ptsd depression whilst having an attack broke is phone. He phoned EE to ask for help rather than help by giving him a cheap phone until his contract ends in 8 months they tried to sell him a contract on top of his existing contract how low and disgusting can people go. Scares me to think it is only going to get worse.
I would like to take this time to remind you all you would be were you are today if we didn't have soldiers protecting us. Yet time and time again people company's governments consistently keep failing them.
MAY LORD OUR GOD AND SAVIOUR JESUS CHRIST KEEP YOU SAFE.
GOD WINS”
“I have EE for fibre broadband and Sim contract. I have no issues whatsoever with fibre or Sim contract, but i was paying for unlimited data which was £35 and that was too expensive, so I opened a chat log with them, which also was very easy to do but a little difficult to find oddly. They helped me reduce my data to a reasonable 120gb a month £20 and I would have a loyalty discount that brought it down to £16. So all in all, I am very happy with their service.”
“I telephoned EE as I was having problems with my mobile phone and the lady I spoke at technical help was extremely helpful in resolving the problem. I cannot thank her enough”
“Hello,what can i say,i contacted e.e. yesterday and spoke to a wonderful e.e. colleague Nicola.
Nicola helped me with my problem and made me feel like a
valued customer.After 25 years as a customer i know e.e. are one of the best companies to deal with.Paul.”
“After accidently washing my Husbands phone in the wash, the phone & SIM would not work. Went on live chat to John yesterday & he has sent new replacement sim out today. Could not fault EE customer service. Very impressed 😊”
“I must say EE customer service is second to none. I have been with this company for my broadband and mobile phone for over 5 years and I have always received excellent customer service on every call, they go above and beyond, credit where its due guys keep up the great work !!”
“Set up a sim only deal for my son as I was already with EE. Brilliant customer service from Vicki.
I also love how I have a spend cap on my sons sim so he cant go over and the novelty of being able to gift him my data when needed which made his contract very cheap at £8.00 pcm.Very friendly and helpful. Very pleased. Thankyou.”
“Excellent customer service on every call I have ever had with them. Helpful and pleasant staff. No issues with service that I’ve experienced. Would recommend.”
“Really good customer care experience so far.
Very easy to setup 2 mobile numbers and mobile broadband with data sharing between accounts.
Mobile and web app are really useful tools.”
“went into the store in edinburgh the Gyle for a new phone charger and the guys were so friendly and gave me a free usb as they had some spare - great customer service”
“My phone stopped working,
Needed a fast working phone due to pandemic EE website 15minutes later all done, 24hr later back working even faster than before with the upgraded option offered ;)”
“I had recently joined EE Broadband and I am very happy with how quickly they dispatched my router and everything was set up! I would highly recommend using EE!”
“A massive thank you to Jo (North East accent) in the broadband team for owning my issue even though it was for the PAYG team. 10/10, an absolute superstar. I am likely to become an EE customer due to this.”
