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EE Reviews

1.6 Rating 1,297 Reviews
13 %
of reviewers recommend EE
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info@ee.co.uk

Location:

6 Camberwell Way
Sunderland
SR3 3XN

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EE 1 star review on 24th November 2024
Anonymous
EE 1 star review on 13th November 2024
Anonymous
EE 1 star review on 13th November 2024
Anonymous
EE 5 star review on 24th September 2024
Sophia Marquez
EE 1 star review on 24th September 2024
Mel Stewart-Wyke
EE 1 star review on 24th September 2024
Kashir Jamal
EE 1 star review on 24th September 2024
Kashir Jamal
33
Anonymous
Anonymous  // 01/01/2019
Horrendous customer service. Data add ons being lost, admitted they can't track usage and blame having WIFI button being switched to "on" on my iPhone. Sent a mobile technical team number by EE and was charged £12.30 for the call! When I rang them to query, they denied sending the text (I have proof!) and pretty much called me a liar! Furious and leaving EE. DON'T EVER CONSIDER AS YOUR PHONE SERVICE PROVIDER - THEY ARE TERRIBLE
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Posted 10 years ago
ive been trying to log in to my account since november been on phone to them as many times still cant log in think thier service is rubbish
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Posted 11 years ago
Went to get a new SIM card for a lost phone on 21 Oct. at Newcastle u Lyme store. Was told it would take 24 hours for card to become active. After 3 more visits, left card at shop. They gave me a temp card with new number & £5 on it.They phoned on 6th Nov saying card WAS active. Went to collect it - same old story - it wasn't! Another wasted journey. They said it would become active within 24 hours of am Saturday 9th Nov. I said I didn't believe them - would you? It's now THREE WEEKS since I started this fiasco and...my card still is not working!! Can't EE get their act together and stop boasting how big they are? Hilary Laine
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Posted 11 years ago
customer service is an absolute shambles!!! 1 very unhappy customer i shall be going to ofcom and have sent an email to your CEO!!
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Posted 11 years ago
So happy with EE delivering my Gold Iphone 5S 20 days early. Customer service has been so helpful as well. Take that Vodafone.
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Posted 11 years ago
been ee mobile customer for yrs, paid bill Wed at bank still no reconnected v poor service v poor indeed
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Posted 11 years ago
EE have only got another 8 days to fix my phone. I'm waiting. I'm still angry at their dire customer service.*
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Posted 11 years ago
no network and no customer service. Husband is due to renew his contract tomorrow. He's going to cancel and go to O2 fedup & disappointed
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Posted 11 years ago
Customer Service recently has been diabolical! EE you should sort it out!
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Posted 11 years ago
Rubbish mobile broadband, it's always going down, the EE website is always down so I can't check my data usage, data goes down muuch more quickly than it did with TMobile, my text messages won't always send (I live in London!) and I can't always make a call. Don't sign up!
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Posted 11 years ago
Would love to hear from EE about when my new phone will be delivered! Starting to be a joke. Dreadful customer service
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Posted 11 years ago
EE fastest netwrk & most appalling customer service (india callcentres)
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Posted 11 years ago
Horrendous customer service from EE orange - 30mins on hold, three different operators then they disconnect the call. Furious
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Posted 11 years ago
Orange / EE literally have the worst customer service in the world. Absolutely disgusting how they lie to customers to palm them off ?
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Posted 11 years ago
EE rubbish. Since EE took over there's no customer service, the prices have gone up and you can't get hold of customer serives.
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Posted 11 years ago
EE customer service is terrible!
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Posted 11 years ago
pathetic mobile and broadband service and IMPOSSIBLE to get through to customer service!!! Still on hold-Its been 40mins!!!
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Posted 11 years ago
Absolutely terrible customer service from EE. Would not recommend them to anyone.
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Posted 11 years ago
Still waiting for my 24 hour call back from last week. Terrible customer service
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Posted 11 years ago
Bunch of incompetent,unproffessional cowboys! EE simply awful customer service u should be ashamed!
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Posted 11 years ago
EE is rated 1.6 based on 1,297 reviews