EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,329 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is fantastic, delivery was on point. Never had to refund due to fantastic service. Price is absolutely superb, the flowers last so long and most importantly the wife loved them. So hopefully she will enjoy a lot more in the future. Great customer journey”

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Posted 2 years ago

“Wrong flowers sent that I paid for and only knew this as asked friend to email picture. Then had to contact customer services and sent correct ones but still not exact quantity stated on order and without the free chocolates on the original offer. Not using them again 😡”

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Posted 2 years ago

“Delivered on time :)”

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Posted 2 years ago

“The website and the promise is better than the delivery and the presentation. Delivery 2/5 - I couldn't get a delivery time. Throughout the day I got notifications that the flowers left the depot at 10.30am and were going to be delivered today, which I appreciated at first, but started to worry when they still hadn't arrived by 4pm. They did eventually arrive toward the end of the day but it was too late for our team to present them to the colleague who was going on maternity leave. Presentation 2/5 - the blue cardboard box with delivery stickers is not very glamorous. The wrap is about as high-quality as a petrol station's bouquet. And the flowers are cable-tied in place. The overall presentation simply lacked the premium feel of the website photos. Didn't meet expectations. Flowers 3/5 - the bouquet looked good, but was smaller than I thought and they were not in water as I had expected (from the web pictures), which made me worry they won't be as fresh and vibrant after a few days.”

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Posted 2 years ago

“Flowered were beautifully arranged and the smell from them was fantastic”

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Posted 2 years ago

“Excellent service, beautiful flowers ordered and delivered sameday. Couldn't have asked for more”

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Posted 2 years ago

“Never having used e florist before I was disappointed with your delivery. Several times I had an email saying ‘not delivered’ and I was very concerned that the flowers in a flat pack would be out of water. I am waiting to hear fro my friend as to whether they’ve lasted. The free chocolates didn’t appear!”

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Posted 2 years ago

“Beautiful sunflowers arrived on day requested, very fresh and still looking lovely a week later”

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Posted 2 years ago

“A very good selection and prices All colours to choose from . Flowers for evert occasion”

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Posted 2 years ago

“The order was easy to make and I was kept notified of progress but the person who received the flowers said they were a poor bunch and not all fresh.”

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Posted 2 years ago

“Rubbish never use them again.Ordered flowers for my wife’s anniversary on the Saturday for them to be delivered on the Sunday as it said on there web site they arrived 4 o’clock Monday afternoon I was not impressed so I complained but was told that could take up to 2 days to arrive so why say next day delivery.The best bit was they sat in the couriers warehouse all day on Sunday I know this as they could be track all I got was sorry basically tough no refund or anything bad customer care not impressed”

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Posted 2 years ago

“Amazing! First time ordering and didn’t fail to deliver per my expectations! Roses were just as I ordered in real life compared to pic, fresh & brand new. Delivered on same day as I wanted. Brill packaging. Will definitely be ordering again.”

EFlorist 5 star review on 4th September 2023

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Posted 2 years ago

“Very poor service. Flowers not arranged in a bouquet, this was not made clear at the point of order. Flowers did not arrive on f so oecified day as the carrier cancelled the delivery. The ‘free’ box of chocolates contained four chocolates. I will never use this company again.”

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Posted 2 years ago

“The flowers I sent. Were beautiful. Delivery arrived on the date due. The price was very good value for money. Excellant servIce would use again .”

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Posted 2 years ago

“Exceptional value, fast delivery, and long lasting. Thank you.”

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Posted 2 years ago

“Loved the speed at which eflorist could deliver...so far so good. Chose a beautiful summery handtied bunch. What arrived was far from the photograph. I emailed eflorist who said that the flowers were in bud wait a little longer. The next day the gerberas had flopped and the rose was dropping petals. I again emailed with further photos and without quibble was offered a refund which I took.”

EFlorist 2 star review on 4th September 2023

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Posted 2 years ago

“Excellent service, Delivered on day arranged, beautiful arrangement, packed well , Well worth money, I bought these for my granddaughters birthday, Will use company again and recommend to friends”

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Posted 2 years ago

“Flowers were perfectly on time and were a welcome gift to a friend. They looked stunning and were such a great affordable price! Will recommend to anyone!”

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Posted 2 years ago

“Lovely flowers and still looking fresh only downside was such a late delivery”

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Posted 2 years ago

“My friend was very happy”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,329 reviews