EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,344 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,344 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a large bouquet of flowers which came with a free box of chocolates. (Looking at pictures thought it was a box of chocolates NO three chocolate’s. Very deceiving ) If the flowers were meant to be large I dread to think what the medium and small ones were like. Hardly any and lasted about three days. Total disappointment for a 60th birthday. Not impressed.”

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Posted 3 years ago

“I am STILL awaiting a reply to my comments weeks ago about my disappointment with the birthday bouquet that was sent on my behalf. Maybe you don’t mind losing customers? Extremely rude not to reply.”

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Posted 3 years ago

“My sister in law Elizabeth Coppini was very happy with the roses and /Lillies,with chocolates and bubbly. She was over the moon on her 80th birthday when they arrived on time. I will definitely use you again in the future. Thank you so very much for helping me make her day very special. Louise Josephine Dauncey. We are on Facebook and have no problem with you posting this on there.❤️❤️❤️🎂”

EFlorist 5 star review on 7th September 2023

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Posted 3 years ago

“The recipient said the flowers cheered her up after a recent operation”

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Posted 3 years ago

“The flowers were dead within three days, in spite of their being put into fresh water upon arrival. I was very disappointed as they were for my wife on our 50th Wedding Anniversary. Won't recommend your firm.”

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Posted 3 years ago

“I have used EFlorist to send flowers several times through work. They've always kept me up to date with the deliveries, and have always been delivered on time and the flowers have always been beautiful. Would highly recommend.”

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Posted 3 years ago

“Always reliable, delivering quality flowers. My friends have been delighted with their gifts.”

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Posted 3 years ago

“I like eflorist and always buy flowers from here for my mum. They have good selection of flowers that last long for a good price and are always prompt on their delivery. Did have slight hiccup with one delivery but they sent me a replacement which was great. Their customer service was also good when I needed to get in touch.”

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Posted 3 years ago

“"I had a fantastic experience with eFlorist! They played a crucial role in making my wife's birthday extra special. Unfortunately we couldnt celebrate my wifes' birthday together . She works for NHS UK and i resides in Sri Lanka . The process of ordering flowers and having them delivered was incredibly smooth and hassle-free. The flowers they sent were not only stunning but also incredibly fresh, and they brought a smile to my wife's face .I was particularly impressed by the punctuality of the delivery; it arrived right on time. They have delivered it with Complementary gift . They were responsive, courteous, and clearly dedicated to ensuring customer satisfaction. I highly recommend eFlorist because They exceeded my expectations . Thanks alot eFlorist!"👏👏👏”

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Posted 3 years ago

“I have used many florist to send flowers to the Uk in the past and have always been disappointed. This is the first time nothing went wrong. I sent two bouquets, one to my aunt and one to my cousin. I was given delivery times for both and they were delivered as promised. The boutiques I had chosen looked exactly as advertised. Both the recipients were thrilled. I can’t tell you how pleased I am with your company. You deliver what you advertise and you made me look so good. Thank you I will be keeping your address in a safe place for future use”

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Posted 3 years ago

“I always use EFlorist when I send flowers. They are usually in bud so they last a long time. They’re always delivered in time and sometimes you get a free little box of chocolates too. They are very reasonably priced to, do you can tray more people, more often.”

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Posted 3 years ago

“Generally pleased with the service, however on my last order the flowers weren't delivered till c 6pm which was too late. The flowers are of good quality and last well.”

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Posted 3 years ago

“Not as fresh as previous orders. Didn't last long. Sorry.”

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Posted 3 years ago

“Thankyou so much the recipient was over the moon with your flowers The price was exellent and I even got £5 voucher deducted The bouquet was delivered on time for a very special diamond wedding anniversary Thankyou for such winderful service”

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Posted 3 years ago

“Have always been amazing and in time delivery. Flowers are always beautiful”

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Posted 3 years ago

“Service is fantastic, delivery was on point. Never had to refund due to fantastic service. Price is absolutely superb, the flowers last so long and most importantly the wife loved them. So hopefully she will enjoy a lot more in the future. Great customer journey”

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Posted 3 years ago

“Wrong flowers sent that I paid for and only knew this as asked friend to email picture. Then had to contact customer services and sent correct ones but still not exact quantity stated on order and without the free chocolates on the original offer. Not using them again 😡”

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Posted 3 years ago

“Delivered on time :)”

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Posted 3 years ago

“The website and the promise is better than the delivery and the presentation. Delivery 2/5 - I couldn't get a delivery time. Throughout the day I got notifications that the flowers left the depot at 10.30am and were going to be delivered today, which I appreciated at first, but started to worry when they still hadn't arrived by 4pm. They did eventually arrive toward the end of the day but it was too late for our team to present them to the colleague who was going on maternity leave. Presentation 2/5 - the blue cardboard box with delivery stickers is not very glamorous. The wrap is about as high-quality as a petrol station's bouquet. And the flowers are cable-tied in place. The overall presentation simply lacked the premium feel of the website photos. Didn't meet expectations. Flowers 3/5 - the bouquet looked good, but was smaller than I thought and they were not in water as I had expected (from the web pictures), which made me worry they won't be as fresh and vibrant after a few days.”

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Posted 3 years ago

“Flowered were beautifully arranged and the smell from them was fantastic”

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Posted 3 years ago

EFlorist is rated 3.7 based on 12,344 reviews