EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,329 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers didn’t at all resemble marketing photo. Customer Service did nothing to resolve the problem.”

EFlorist 1 star review on 4th January 2024

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Posted 1 year ago

“I ordered 3 bouquets: one was sent to the wrong address and was more than half dead by the time it was received; one was found upside down by the dustbin; and the third seemed to arrive safely. I am disgusted by your service and suggest that a considerable refund would be in order. I now read, in your reviews,that I am not the only customer to have been treated this way. I feel very badly let down J McGilvray”

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Posted 1 year ago

“I ordered two bunches of flowers and chocolates for my two daughters to be delivered before Christmas. Both daughters were delighted with their flowers and chocolates and they arrived before Christmas so well done EFlorist”

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Posted 1 year ago

“Flowers never arrived”

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Posted 1 year ago

“Very pleased with the flowers but they did go to the Wrong house (next door) . Tony”

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Posted 1 year ago

“Delivered on time for a friends 60th birthday, she was very pleased with them it made her day”

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Posted 1 year ago

“Always good service for years now, sending to uk from Australia.”

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Posted 1 year ago

“The flowers were for my mum. Her words “ beautiful and fresh “ The price I paid was reasonable and delivery was as promised. I will certainly be buying from EFlorist again. Thank you”

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Posted 1 year ago

“Eflorists provide a fantastic service and exceptional delivery, I would recomend them every time.”

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Posted 1 year ago

“Quality delivery was excellent”

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Posted 1 year ago

“Amazing happy with my order.”

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Posted 1 year ago

“Fantastic, every order I’ve had the flowers have lasted weeks!!!”

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Posted 1 year ago

“My mother never received her flowers chocolates. I emailed EFlorist asking for a refund but so far I have had no reply.”

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Posted 1 year ago

“Amazing flowers and the delivery is always guaranteed!”

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Posted 1 year ago

“I find your customer service on line, easy and very efficient and enjoy using your company only to send flowers. I live in Cyprus and flowers and chocolates are something special to send to my father who is now in a home. Thankyou”

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Posted 1 year ago

“I spoke with customer service because the complimentary chocolate did not arrive and they then decided to refund me £2. I asked for the chocs to be sent separately but they said they can only send them together. So I have marked down the stars I can give them as I was not satisfied with the outcome. I would rather the chocs then a small refund.”

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Posted 1 year ago

“Just be aware that the flowers arrive at their destination in bud...not as per photo on Web site...it does mention it..but I didn't see it. So they fo not have the WOW factor I was hoping for. On asking my friend, who was the recipient, I found out they did open out...but as I said the initial WOW had been lost.”

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Posted 1 year ago

“Beautiful Christmas bouquet. Vibrant colours too. One very happy Aunt.”

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Posted 1 year ago

“4 days late. Christmas flowers meant to arrive on the 24th, actually arrived on the 28th.”

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Posted 1 year ago

“Awful service. Ordered flowers for a Christmas gift. Received multiple notifications saying it had been delivered when this was untrue. Contacted Eflorist and the service was poor. I won’t be ordering from this site again.”

Helpful Report

Posted 1 year ago

EFlorist is rated 3.7 based on 12,329 reviews