EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,329 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the service and the beautiful fresh flowers was excellent . thank you,”

Helpful Report

Posted 3 years ago

“Easy to use, delivered on time and a lovely bouquet”

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Posted 3 years ago

“There was a major problem with the delivery company and the flowers arrived, 2 days late and wilted. I was given a refund, no questions asked. Top quality customer service”

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Posted 3 years ago

“Great selection on site and a reasonable cost. liked the option of next day delivery. I also found the site easy to navigate through”

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Posted 3 years ago

“Paid for same day delivery for a special friends 40th birthday, 3 days later I had to follow up twice to se if they had been sent, they had not and nor was I notified. Incredibly poor service and apart from a simple apology and option of refund, no other good will gesture offered for there lack of diligence. Stay away,, this is not a heart felt company.”

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Posted 3 years ago

“The courier used to deliver the goods, left the flowers outside in the pouring rain and said they left a card, no card was left, so no one knew they had been delivered. The rain was so torrential is soaked through to the flowers and chocolates. I would not use the company again. The courier should have left a card in the very least, and considered leaving the flowers with a neighbour. I would not not use the company again.”

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Posted 3 years ago

“Very nice arrangement of white roses and freesias,delivered on time the next day at a decent price. Recommended.”

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Posted 3 years ago

“Our friend recently died. Sent flowers to his widowed wife. She was delighted and touched. Lifted her mood. They were lovely she said. Thank you”

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Posted 3 years ago

“I always use eflorist and have recommended to all my friends as they offer an excellent service. The flowers are very well priced compared to other companies and they are always on time and of a high standard. Recipients of the bouquets have always given me very positive feedback.”

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Posted 3 years ago

“Flowers arrived brown and dying. Worst of all is I had ordered them as a surprise for a.famioy member. Contacted customer service to make a complaint and haven't heard back. Disappointed to say the least.”

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Posted 3 years ago

“Really disappointed that the chocolates I selected with the order were not included. I feel it's bad value for the high postage cost and the missing item. There is no way to get in touch to complain about it so leaving you a review here. Flowers were ok - not amazing but ok. But if you can't honour the extra additions or options selected, don't offer the options to do that! I would have used another florist had I known.”

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Posted 3 years ago

“my friend was very happy with her flowers”

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Posted 3 years ago

“So easy to use and prompt service”

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Posted 3 years ago

“So efficient ordered flowers on Friday night they were delivered by 10.am Saturday morning . So pleased beautiful fresh flowers . Thank you EFlorist. Made my sister happy .”

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Posted 3 years ago

“Avoid. Item not delivered, poor response to issue. Will never use this company again.”

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Posted 3 years ago

“Just amazing quick service and beautiful flowers 💐”

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Posted 3 years ago

“Delivery on time , emails to update .”

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Posted 3 years ago

“I don’t think I need to say explain anything.I think when you when look at the photo it tells you.”

EFlorist 1 star review on 8th November 2022

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Posted 3 years ago

“Ordered from Eflorist 2 bouquets recipients both said how lovely they were delivered on the correct days as well will order again”

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Posted 3 years ago

“Very easy to order and great value for money. Delivery was on time and recipient was overjoyed with the quality and gifts !”

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Posted 3 years ago

EFlorist is rated 3.7 based on 12,329 reviews