EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,344 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,344 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful 😘”

Helpful Report

Posted 3 years ago

“I can't really comment on the flowers themselves as I purchased them as a gift for a friend but she appears happy with them. The free chocolates were an added bonus. I received communication throughout so I knew when they were due to be delivered and confirmation that they were delivered at the scheduled time. Great service all round 👍🏻”

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Posted 3 years ago

“Really good service lovely flowers”

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Posted 3 years ago

“Easy to use website and flowers of High quality delivered promptly and with courtesy”

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Posted 3 years ago

“Won’t be ordering flowers from here ever again. Flowers arrived brown and dead. And the recipient was disappointed”

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Posted 3 years ago

“The flowers for my Daughter-in-law’s Birthday arrived looked quite tired my Son said. I also thought it would have been next day delivery, not the Tuesday teatime.”

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Posted 3 years ago

“Great service flowers are lovely and fresh”

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Posted 3 years ago

“The first flowers arrived and had seen better days I sent images to customer service and they replaced them for me”

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Posted 3 years ago

“The flowers didn’t look like the picture advertised.”

EFlorist 1 star review on 10th November 2022

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Posted 3 years ago

“Very easy to order and pay delivery on time driver polite very simple to do as kept informed throughout process well done”

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Posted 3 years ago

“Beautiful arrangement and prompt service Thank you”

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Posted 3 years ago

“Awful. Ordered same day delivery, then was messaged in the afternoon to say it will not be same day delivery. When i initially responded saying i was not happy, the order was cancelled and refunded, not even rescheduled for the following day”

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Posted 3 years ago

“Ordered some letterbox flowers for Mum's birthday. Delivery was arranged for Friday 4th November via Amazon. Received an email from Amazon Shipping on the 4th stating it was running late and would be delivered on Saturday 5th. Then the delivery was made on the 4th at 6.20pm. However, the box was not posted through the letterbox and was discovered at 8.30pm on my Mum's return from an evening out. The box was damaged and torn. Luckily the flowers survived but reluctant to use eFlorist again.”

EFlorist 2 star review on 10th November 2022

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Posted 3 years ago

“Order placed to celebrate the arrival of a new Baby. Ordered a Teddy Bear as an add on to the order. The Teddy did not arrive, but I was told that extra flowers had been added to the bouquet to the value of the Teddy Bear. This was defiantly not the case! No refund was offered for the missing item.”

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Posted 3 years ago

“Very good and excellent service”

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Posted 3 years ago

“Quality flowers as advertised, recipient happy. Delivered as promised.”

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Posted 3 years ago

“Flowers were lovely but most of all they were delievered on time and at very short notice - thank you.”

EFlorist 5 star review on 10th November 2022

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Posted 3 years ago

“Very quick response from customer service regarding late delivery, delivered next day morning. Amazing flowers and service”

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Posted 3 years ago

“The flowers were great and my mum was really pleased with them for her birthday. Very good service from ordering on line to delivery.”

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Posted 3 years ago

“Not too impressed. Flowers dumped outside house without knocking door. No card or chocolates as per the order. Customer services were a faff not seeming to understand the issue. Was offered £2 back. Nice gesture but doesn’t make up for spoiling a treat to cheer up a family member. Won’t be using again.”

Helpful Report

Posted 3 years ago

EFlorist is rated 3.7 based on 12,344 reviews