EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,296 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,296 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 10th April 2024

806

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Flowers turned out quite nice after a few days, The chocolates did not arrive but cant complain as they were free.”

Helpful Report

Posted 7 months ago

“The flowers were exactly as described/photographed on website. Unfortunately Yodel is used for delivery. Unable to contact either Eflorist or yodel to update delivery information due to problem at delivery destination. Will not be using again.”

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Posted 7 months ago

“Delivery far too late at 18.30. The recipient Birthday girl had left for her celebrations so didn't get them until following day. Not good when I ordered 2 days before and not requesting next day delivery.”

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Posted 7 months ago

“I was disappointed with the size of the bouquet I sent to my friend, looks much different to the bouquet advertised.”

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Posted 7 months ago

“Disappointed with the size of bouquet and what happened to the box of chocolates?? Would not recommend”

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Posted 7 months ago

“I am not happy about the flowers.No fresh and the bouquet wasn t so nice looking”

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Posted 7 months ago

“Not the best. Flower heads looked a bit sad and no notice as to who sent them”

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Posted 7 months ago

“For the first time I was charged an extra delivery fee. Amazon delivered the flowers!? I ordered the flowers on Friday afternoon for delivery Sunday. For an unknown reason they were not delivered until MONDAY, a day late. Fortunately my daughter was working from home that day due to an illness. Not happy about the delay and an order taking 3 full days to deliver flowers. The flowers were fine although they did not open up as much as my previous.”

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Posted 7 months ago

“Standard service for the price one of the flower heads fell off”

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Posted 7 months ago

“Thought the bouquet was rather small even though ordered the large,also flowers did not last as long as they should about a week.disappointed.”

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Posted 7 months ago

“After reading the reviews I ordered a bouquet for both myself and sister in rembrance of our mum. I'm glad I didnt order a small size, the bouquets are on the small side. The roses wilted within a day so not really impressed.”

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Posted 7 months ago

“The flowers were delivered, but at the time of delivery there was nobody available to take delivery. The flowers were left by the dustbins! Why were the flowers not taken back for re-delivery? It was a very warm day.”

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Posted 7 months ago

“I was told that I would receive a confirmation email to say the flowers had been delivered. But I did not receive an email from EFlorist. Poor customer service The actual bouquet was lovely! Score - 6/10”

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Posted 8 months ago

“Flowers were nice if would have been handed to who they were delivered to( flowers were a birthday suprise) Unfortunately ,nobody knocked on the door, so flowers were just left on doorstep for hours in the heat Needed tlc Not a good practice Took flowers overnight to recover”

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Posted 8 months ago

“Not as fresh as previous orders. Didn't last long. Sorry.”

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Posted 8 months ago

“Never having used e florist before I was disappointed with your delivery. Several times I had an email saying ‘not delivered’ and I was very concerned that the flowers in a flat pack would be out of water. I am waiting to hear fro my friend as to whether they’ve lasted. The free chocolates didn’t appear!”

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Posted 8 months ago

“Flowers were lovely but delivery was later than expected. They seemed to be a long time with the couriers. I haven’t had this problem before so presume it’s down to the change of couriers.”

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Posted 8 months ago

“The first bouquet was of poor quality but a replacement was sent and was of much better quality. Thank you for sorting this out.”

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Posted 8 months ago

“Very disappointed with delivery ordered for special date for anniversary which was confirmed then your delivery company sent a message saying they will be delivering day after people were away so if you have a special occasion do not use this florist”

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Posted 8 months ago

“Yes they arrived quite late and didn't look as full as the picture and I ordered the large”

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Posted 8 months ago

EFlorist is rated 3.7 based on 12,296 reviews