EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,325 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly eFlorist and I were let down by the original courier (Amazon) who delivered at 8.10pm a day late. Flowers quite tires. However, a replacement bouquet arrived a day later up to standard. Apology was a bit offhand”

Helpful Report

Posted 1 year ago

“got flowers for mothers day i don't think that they were worth the money that i spent on the flowers not enough flowers for the money order the large bunch but did not look like a large bunch of flowers was very disappointed with them.”

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Posted 2 years ago

“The carnations were frozen because the box was left on the doorstep - what can I say!”

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Posted 2 years ago

“After a rocky start due to the courier delivering the flowers to the wrong person & address it was quickly sorted & a replacement sent out using a different courier to the correct person & address the following day so very impressed with EFlorist for sorting this out so quickly. Thank you my daughter loved the arrangement,”

Helpful Report

Posted 2 years ago

“I ordered a pre Christmas gift for my daughter-in-law. The picture was of pointsettisa her favorite Yuletide flowers. Not entirely sure why this was not available and a substitute had to be delivered?”

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Posted 2 years ago

“Good morning flowers that I ordered for my daughter’s birthday arrived 3 days late not impressed and disappointed,I ordered them 3 weeks earlier.”

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Posted 2 years ago

“Order has not been received by Mrs billington please advise”

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Posted 2 years ago

“Delivered ok but left on door step when recipient was in,I had to tell her they where there when I was emailed they had been delivered,we live 200 miles apart.”

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Posted 2 years ago

“I was so disappointed that the flowers that I asked for did not arrive until the next day. When they did arrive the recipient was pleased with them, which you can only take their word for as we live 300+ Miles from them!!!!”

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Posted 2 years ago

“Ordering & delivery was easy, flowers arrived on day requested. A little disappointed in the flowers.”

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Posted 2 years ago

“Very disappointed with the flowers actually received, I ordered what I thought was a lovely full bunch for a special 80th birthday and what arrived looked like something I’d pick up from the supermarket! The photo attached is supposed to be the winter wonderland bouquet.”

EFlorist 3 star review on 16th December 2022

Helpful Report

Posted 2 years ago

“Flowers were delivered a day late due to bad weather and the chocolates that were supposed to be included with the order we're not! I will not be using eFlorist again”

Helpful Report

Posted 2 years ago

“The products were great it was that packaging that was the problem it had clearly been opened as the seal on the box was broken and the box had bern torn, this not how I wanted to present these flowers to my mother in. Also I didn't expect the delivery to be so late it was 20.30 before they arrived at my home which spoilt the treat.”

Helpful Report

Posted 2 years ago

“Haven’t heard from recipient yet but I’m hoping they will be ok. I’ve used Eflorist a lot & always been pleased but I believe you’ve changed couriers & they arrived late so I’m concerned about the condition.”

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Posted 2 years ago

“A little disappointed although the flowers are nice and went down very well not quite the quantity I was expecting, the ordering was very efficient but I will probably stick with local purchase in future”

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Posted 2 years ago

“Unfortunately arrived late in the day Flowers not as fresh”

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Posted 2 years ago

“Flowers were easy to order, good value for money, and customer service was good. However, delivery was NOT good. The flowers arrived a day late for my Granddaughters special occasion, but when they did arrive the flowers were very beautiful. I’m not sure if I would use Eflorist again only because of the poor delivery service, which lets the company down, and that’s a shame.”

Helpful Report

Posted 2 years ago

“The flowers look fresh but when I was unwrapping the petals started falling in several flowers. By mistake I have put the wrong house number as receiver and noticed it on the day of delivery. Tried to contact the customer care for hours but was not possible. Then tried the live chat which did not work as well. So I had to track the yodel driver and go wait near my neighbours house until he came for delivery.”

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Posted 2 years ago

“The flowers were lovely, but didn’t receive the free chocolates with my order.”

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Posted 2 years ago

“Quality flowers, but small bunches.”

Helpful Report

Posted 2 years ago

EFlorist is rated 3.7 based on 12,325 reviews