EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,329 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was wonderful doing business with you. I was visiting Glasgow from USA, found eflorist online . They delivered the bouquet on time and as expected . Very pleased with the service 😀.”

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Posted 3 years ago

“Service is good. Flowers are fresh and beautiful. Surely will order again.”

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Posted 3 years ago

“The service was excellent. I had a question so e mailed them and a reply came very quick. The lady I sent them to loved them Thank you”

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Posted 3 years ago

“Very good service ,I sent flowers to my family who are suffering from Covid ,they were delivered on asked for day , in good condition , I will use E Fiorist again it's my second time using them I'm very satisfied”

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Posted 3 years ago

“Amazing flowers as always. And delivery is always great. All my friends and family have always loved the flowers they have got from you and these were perfect for my best friends birthday!!”

EFlorist 5 star review on 18th November 2022

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Posted 3 years ago

“We were very impressed with the fast and efficient way our order was dealt with. The follow up notices and delivery confirmation were appreciated. We were sent a photo of the bouquet and were quite pleased with the selection. Thank you for your friendly and professional assistance. Regards John and Julie Spankie”

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Posted 3 years ago

“I sent some flowers to a lovely friend of mine, not for any reason, I just wanted to let her know how special she is to me, when she received them she was delighted, and couldn’t thank me enough for bringing some beauty and colour into what was a cloudy rainy day. Not only was she cheered by these beautiful flowers, but they made me feel good too. Thank you EFlorist, for making two friends very happy.x”

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Posted 3 years ago

“Very fairly priced. Arrived on time and safely delivered. All flowers were in bud and look beautiful now they are blooming. So pleased with them.”

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Posted 3 years ago

“VERY EFFICIENT SERVICE WITH MUCH INFORMATION AS TO DELIVERY”

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Posted 3 years ago

“Offered a product for same day delivery, took payment then sent a text later in the day to say they can't deliver 'same day' and don't have the product for delivery the next day either.”

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Posted 3 years ago

“Product arrived on time but quality not great”

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Posted 3 years ago

“Excellent choice Great Value for money Delivered on time Much appreciated by recipient Lasles at least 10 days”

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Posted 3 years ago

“My friend was delighted with the flowers”

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Posted 3 years ago

“Bought some flowers for my friends mum who’s not been well. She loved them☺️”

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Posted 3 years ago

“I ordered these in reasonable time for delivery on my daughter's birthday. They did not arrive until 2 days after the day nominated. No compensation offered as there is a disclaimer! It was not clear on the web order system that this was not a local florist (I had specifically sought a local florist to ensure delivery when requested and this one came up on my search. Only when they were not delivered did I realise this was a Euro service (so not local at all) and there was no telephone number or possibility of speaking to anyone. tried live chat but no response. Email reply took more than 24 hrs. I would never use this service again and sad I wasted my money.”

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Posted 3 years ago

“I live in NZ and wanted flowers delivered to a relative in the UK. The arrangement was exactly as ordered and the recipient was overwhelmed and delighted with her gift. The roses and freesias were delivered in superb, fresh condition, were nicely fragrant and beautifully presented. (Oh, and I should add that the bonus pack of Lindt chocolates included with the flowers was also much appreciated and enjoyed by her!) To summarise, I feel I had excellent value for money in terms of both the flowers and for the service provided by the company. This was my first time of using eflorist and won't be the last. My sincere thanks to all involved.”

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Posted 3 years ago

“Extremely dissatisfied with the flowers I ordered for my ill friend. I have emailed and was told to leave it for a few days today my friend sent me photo and they are all dying off would not use again and certainly tell anyone who was looking to send flowers to avoid at all costs”

EFlorist 1 star review on 17th November 2022

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Posted 3 years ago

“Flowers should have been delivered on Monday. Then today. Now just had message saying they are not delivering them . ?????”

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Posted 3 years ago

“Lovely flowers, arrived on time undamaged. Will definitely use again”

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Posted 3 years ago

“Ridiculous delivery time and customer services. I ordered flowers 5 days ago and still haven’t received them. They’re set to be delivered tomorrow because I was told a new bouquet had to be sent out, but I was also told there was no way they could refund me any of the costs of delivery etc. and no way of compensating me on such a late delivery. Luckily the bouquet isn’t for a special event, but if it was I would be extremely unhappy if they arrived this late. All I have been offered is 15% off my next order, which is just a generic coupon you could find anywhere. It’s not what I expect from a company that claims to have “next day delivery” and I expected some sort of compensation for the extremely bad delivery timing other than a generic coupon code I could’ve found anywhere!”

Helpful Report

Posted 3 years ago

EFlorist is rated 3.7 based on 12,329 reviews