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eir Reviews

2.3 Rating 414 Reviews
27 %
of reviewers recommend eir

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Fast reliable broadband most of the time have had only 1-2issues with speed so far
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(Billto3) - Posted 8 years ago
I have experienced a big improvement in my broadband connection. And hope for more in the not too distant future.
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(Billto3) - Posted 8 years ago
Quick response and to the point
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(Billto3) - Posted 8 years ago
I have always had problems with Eir, everytime I call I have to call back to change something as things aren't correct. Moving house lately has really topped it off!
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(6to12) - Posted 8 years ago
Wrote a written complaint one year ago got no reply.
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(ChSave) - Posted 8 years ago
Lack of communication, wrongly charged
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(6to12) - Posted 8 years ago
Not told that the deal would add an extra €10 for unlimited calls to the UK. Then went over the UNLIMITED amount of minutes allowed under terms and conditions and chanrged an extra €100 for the service which we never were before when with Vodafone. The Eir App on Android does not show you how many minutes you have used on calls to the UK so unable to check this. Everytime we make a call to the UK we first have to open up laptop to check how many minutes we have used. Have asked before about this and told T@C T@C....
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(6to12) - Posted 8 years ago
I was mislead
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(6to12) - Posted 8 years ago
Vastly improved service. Finally working around the customers needs as opposed to the company's needs.
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(6to12) - Posted 8 years ago
Very good service in support
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(6to12) - Posted 8 years ago
I made the order about 8 months ago and still have no phone line. Every month the completion date is extended. It is ready to install but because it says on a computer that its not ready a phone line has not been stalled. When I call up I get transferred to about ten different people who have no idea what is going on. Very disappointed. I will give this bad review and still no one will call to resolve the issue.
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(ECL) - Posted 8 years ago
Hoghway robbers who fleece their customers every way they can
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(ChSave) - Posted 8 years ago
Our broadbend is int work sometimes, eir technical support does not belive me.
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(6to12) - Posted 8 years ago
Available on the phone in order to give advice
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(6to12) - Posted 8 years ago
Not great service Internet not great To experience
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(6to12) - Posted 8 years ago
I don't know why this email says you recently made a purchase because I haven't
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(6to12) - Posted 8 years ago
Good service
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(Billto3) - Posted 8 years ago
I wouldn't say it made me happy. It actually annoys the fuck out of me at times. I've often gone to bed to watch a programme only to have it freeze on me, not once but about four or five times in an hour. Totally ruins it for me.
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(6to12) - Posted 8 years ago
Was sold a package that was wrong first then phoned after first bill to ve told it couldn't have been offered as line can't take what we were offered. Also told them we wanted same in packagefor phone as we had. Got second bill. To see no phone add on for usa calls
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(Billto3) - Posted 8 years ago
I sent you an email asking why, after crap service when my modem went down and never got a reply. Also one od your team rang me, I was busy and asked for a ring back, it never happened. And you have a general air of being crap. And no doubt nothing will happen again. I will be leaving ad soon as possible
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(6to12) - Posted 8 years ago
eir is rated 2.3 based on 414 reviews