“Not told that the deal would add an extra €10 for unlimited calls to the UK. Then went over the UNLIMITED amount of minutes allowed under terms and conditions and chanrged an extra €100 for the service which we never were before when with Vodafone. The Eir App on Android does not show you how many minutes you have used on calls to the UK so unable to check this. Everytime we make a call to the UK we first have to open up laptop to check how many minutes we have used. Have asked before about this and told T@C T@C....”
“I made the order about 8 months ago and still have no phone line. Every month the completion date is extended. It is ready to install but because it says on a computer that its not ready a phone line has not been stalled. When I call up I get transferred to about ten different people who have no idea what is going on. Very disappointed. I will give this bad review and still no one will call to resolve the issue.”
“I wouldn't say it made me happy. It actually annoys the fuck out of me at times. I've often gone to bed to watch a programme only to have it freeze on me, not once but about four or five times in an hour. Totally ruins it for me.”
“Was sold a package that was wrong first then phoned after first bill to ve told it couldn't have been offered as line can't take what we were offered. Also told them we wanted same in packagefor phone as we had. Got second bill. To see no phone add on for usa calls”
“I sent you an email asking why, after crap service when my modem went down and never got a reply. Also one od your team rang me, I was busy and asked for a ring back, it never happened. And you have a general air of being crap. And no doubt nothing will happen again. I will be leaving ad soon as possible”
“just about everything from day 1 - the ordering process was a nightmare and I am still awaiting a callback ( about 3 months on ) where I had agreed a price of €40 p.m. and bill arrived for €50 p.m. - despite quering this on two lengthy occasions and having been promised that this would be investigated - still nothing.”
“Very little instructions are given when the tv system is installed.
I'm an old man and it takes a little while longer to get the hang of things.
A couple of seconds and the instructions are over, and the guy is gone!!!!!!”
