“I have been using ElementVape to purchase all my vape juice and kit for 4 years.
1. Good customer service. Has auto confirmation if outside business hour. And they reply within 24 business hour. This is only for their 1st thread, it's not like some corporate each email reply takes another 24 hours
2. On time delivery. It haven't missed any of my package. You also also spend $2-3 for insurance. I had some missing vape juice in a package before, but they immediate send another package after I told them.
3. Juice quality. It depends on what you buy. It has many choices online”
“I have never had a problem with Element Vape! Their prices are better than most and their selection is great! My last order was missing 1 bottle of juice and within 3 emails they sent the missing bottle! Great customer service!! This is by far the best online vape shop!”
“Element vape is the best! I was skeptical after reading some reviews. Decided to give them a try anyway and glad I did! I challenge you to find better prices on name brand carts. I've made 2 pretty big orders now and all arrived as described and way before I expected them. After I received order confirmations Items were delivered within 3 working days. Thanks Element Vape!”
“Such a great company. Customer service is responsive and helpful, shipping time is always super fast and you cant beat their prices. I highly recommend ordering from Element”
“I ordered, and received the gorgeous DotMod 35W in red, with coils, and battery. The product is of quality materials. The vaping experience from this device is wonderful! Element Vape is where I shop for vaping products, and devices. Excellent service, fast shipping is phenomenal. Their support is superb.”
“Fast shipping (only 3 days with standard shipping), Great price (very competitive, I ended up saving about $50 on a bulk order vs. my usual guys). Great customer service too. Highly recommend. 10/10”
“Never have an issue with element vape and delivery - usually pretty fast considering supply issues - I order ONLY from element Vape to get Sourion Drop products - Do not order from SourionUSA (never got the order and still trying to get refund ) but all praises for Element for all vape needs!”
“Element Vape has been a favorite place of mine for vape products and hardware for a while. Great service and quality products with affordable prices that can't be beat anywhere. I also live on the East Coast and shipping is on point, just as great as it was before PACT. Thanks for having my back Element! Love you guys! :)”
“Great online vape shop. I save nearly 50% compared to the local B&M Vape shop. Orders arrive amazingly quick from the other end of the country. I had to contact customer service one time and they resolved the issue really before I contacted them, I just didn’t realize it. They are my go to Vape shop!”
“I ordered a few items from them, and the package got lost in the mail. Element Vape was very understanding, and made it up to me in a timely manner.
5/5. Would definitely buy from them again.”
“Element vape has been my go to one stop shop for all my vaping needs! They seem to be the only online retailer to stock my flavor juice. I cannot get it locally. And their selection of mods and accessories are awesome too. I started with a little 50w Geekvape and have since upgraded to the 100w s100. I find all my tanks here as well. I use Zeus tanks, they never leak. Here recently I had an issue with the website not working. Unfortunately at the time they were running a sale. I’ve had this issue before and normally it would take a day or two and load up and checkout just fine. But not this time. And I missed the sale. I continued to try for a week and with their gracious help I was able to delete my account, reopen it (transferred my rewards balance) and they are even sending me a partial refund on my order to reflect the discount I should have gotten! Their customer service is and has always been top notch and whenever I have any issues, which are few and far between, they handle them efficiently and with the upmost care. Hands down An amazing snop. I will not go anywhere else. Elementvape for life!”
“My package was lost by GLS (the absolute WORST delivery company I have ever used). After days of trying to resolve this with GLS, Element Vape was awesome enough to replace my order and made sure it was sent through an alternative carrier. I am really looking forward to my replacement Novo4 and the new juice to try. Element has a great selection compared to other sites for great prices. My only hope is that they choose not to go with GLS in the future as they are horrendous. Every review of them was similar to my experience. Element shipped my order promptly and processed it the day I ordered. The company was communicative through the entire issue and has done nothing but try to remedy it. Still...No more GLS, please!”
“Element vape has some of the best variety of merch. On the net and when I had a slight shipping issue, they were quick to respond and resolved. I now have my gear and am super happy. Highly recommended!!!!”
