“Delivery took a very long time with no updates to track, but the wig itself is perfect. Lightweight, natural looking, and good quality for the price.”
“My items arrived intact and on time. I ordered from London, UK and it took about 2 weeks to arrive. Free shipping was great as usually ordering from the USA means a very high shipping charge. Definitely recommend, especially from someone who was so sceptical of the website initially.”
“Costumer support is a bit lacking. My order got cancelled and refunded few days after I asked them when my order would be shipped (they did answer on Friday saying that it would be shipped the following Monday). I was confused as there was no further communication after this brief conversation.”
“The wig is very nice. Would order more, but part is overly wide, very noticeable.
Had to buy products just try and hide the knots. If the part abd knots were not so noticeable, would buy all you have. The knots really are a pain in the but.”
“Received my order in 2 weeks! Very impressed with the shipping time as i am in Europe and it’s during christmas period.
I have received a 1 wig instead of a 1B a little disapointed but it’s okay.
And also they don’t give tracking update you need to look for it yourself.
Overall very happy will defo order again.”
“I am unable to write a review for an item I never received. The customer service experience I had with Elevate Styles has been the worst by far. I informed their team via email that my package appeared tampered with. It was clear that the items I ordered, totaling $120, had been removed at some point, as the package had been opened and re-taped.
Despite sending pictures as evidence, customer service refused to assist me, repeatedly insisting that they shipped the items I ordered. As a long-time customer who has spent hundreds of dollars without any prior issues, I am extremely disappointed. Now, I’ve lost my hard-earned money because my items were stolen, and the company refuses to resolve the matter—even though I purchased shipping protection for lost, stolen, or damaged orders.
I am now in the process of filing a chargeback with my bank and pursuing a claim against this company.”
“Wasn’t happy with the procedure on return sent me the wrong color had to pay shipping to return which was almost $20 and deduct $15 on return didn’t open the package just returned. It might as well brought another wig on the return not happy at all.”
