“The hair shed from day one. It was not the quality I expected given the high cost. Kept for one week It did not transition from curly to straight though the instructions said it would. VERY DISAPPOINTED!”
Hi Gwendolyn, we're very sorry your wig from order #474873 shed and didn't perform the way you expected, especially at that price. Please email customerservice@elevatestyles.com with your order # so we can look into it with you.
— The Elevate Styles Team
“Hello. I recently purchased a lace front wig from your organization that was due to be delivered on March 7. I paid the extra money for express delivery and unfortunately, as of day I still have not received my order. Very disappointed.”
Hi Granada, we're sorry for the worry about order #475367. Our tracking shows USPS delivered it on Feb 20. If it never reached you, please email customerservice@elevatestyles.com with your order # so we can help.
— The Elevate Styles Team
“The hair is a nice texture and bouncy. But for a full head of hair it does take 4-5 packs of hair. The hair was also shorter than the picture. But overall cute cute bob hairstyle”
Hi there, we're sorry order #476080 arrived later than expected after you paid for Priority, and that you didn't hear back from us. That's not the service we aim for, and we appreciate the feedback.
— The Elevate Styles Team
“I n person the wig was very thin. I haven't worn it out. I am not sure about their wigs after it too a while to actially ship and receive. I use to order from the. In the past. I wasn't happy. I think this may be it for me.”
Hi Tiffany, thank you for being a returning customer, and we're sorry the wig from order #475029 felt thin and took a while to arrive. We'd love the chance to make it right. Please email customerservice@elevatestyles.com with your order #.
— The Elevate Styles Team
“I am grateful however disappointed.
First, thank you for hanging in there and following the delivery, I finally received my 2 wigs.
I love the wigs.
Disappointed because 1. Of the wigs was in a used condition and that was absolutely not what I needed because of alopecia scalp. I didn't return it because of the headache shipping.
Thanks again for the 1 beautiful wig, I love it. And the experience was felt.”
Hi Karlene, thank you for your kind words and patience with order #473414. We're so glad you love one of your wigs, and we're sorry the other didn't arrive in the condition you needed. Please email customerservice@elevatestyles.com with your order # so we can talk about it.
— The Elevate Styles Team
“I don't have a rating for a product that I was told was delivered but, never received. I would have considered ordering something else if a discount was offered.”
Hi there, we're sorry your order #474395 never reached you. We refunded the full $25.34 on Jan 27, and we hope you'll give us another try.
— The Elevate Styles Team
Hi Wanda, thank you for the feedback on order #473346, and we're sorry the wig got frizzy so quickly. If you'd like care tips to help it last, please email customerservice@elevatestyles.com.
— The Elevate Styles Team
Hi Cathey, we're sorry order #473579 took longer than you'd like to arrive. Thank you for letting us know. We're always working to get orders out faster.
— The Elevate Styles Team
