Elvi Reviews

Name: Elvi
Rating: 4.20

4.2 Rating 2,137 Reviews

79 %

of reviewers recommend Elvi

Company Reviews

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Metrics

4.2

Based on 2,137 reviews

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08455240260

Email:

enquiries@elvi.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic site and lovely well packed parcel. Overall excellent experience”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchase. Kind regards, Elvi Customer Services

Posted 9 years ago

“Although I had to send the order back - I had ordered three items to complete an outfit - I was pleased to see a premium range where the items were of good quality material and well made - ie jacket lined, etc. Unfortunately the items didn't suit me, as I felt they were too young for me. Would certainly order again from the Prima range.”

Helpful Report

Posted 9 years ago

Thank you for your review and feedback. We appreciate the time you have taken to write it as it will be useful for us when designing future Elvi products. Kind regards, Elvi Customer Services

Posted 9 years ago

“Delivery was reasonable but not as fast as some companies. The delivery is signed for and we were out when the parcel arrived so had to wait until the next working day (a Monday) to collect it from the local Post Office. Quality is good and the returns process easy to use (Collect +)”

Helpful Report

Posted 9 years ago

Thank you for your review. Your comments have been passed onto the relevant department. We use a signed for service so that should the order go missing, we can track its whereabouts. This is to protect us as a company, but also to protect our customers who might otherwise be unable to claim in the unlikely event that an order goes missing. Kind regards, Elvi Customer Services

Posted 9 years ago

“Half the order faulty waiting for a replacement.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the feedback given and your comments have been passed onto the relevant department. Elvi wishes to apologise for the inconvinience caused. Kind regards, Elvi Customer Services

Posted 9 years ago

“Sizes seem small but have returned and will be reordering once I have my refund”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it. Please ensure this feedback about sizing is written on the returns form to help us improve our products.To easily reorder the same item in a different size, simply request an exchange rather than a refund. This means you will not have to pay again for postage and cuts the time that you will have to wait to receive your item. Kind regards, Elvi Customer Services

Posted 9 years ago

“Great products - fast delivery.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“The delivery was very quick, goods were truly exceptional!!Unfortunately,the sizes didn't fit.I will order again, because of the exquisite designs.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate your feedback and the time you have taken to write it, and hope you are happy with any future purchases. Kind regards, Elvi Customer Services

Posted 9 years ago

“Love ordering from Elvi! I love the style of clothes, makes work to weekend effortless, while still being young, fun and a little sexy. I live in Canada and get my orders quickly, and easily.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“Good clothes and excellent customer service.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“Nice clothes, would like more choice.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and your comments will be passed onto the relevant departments. Kind regards, Elvi Customer Services

Posted 9 years ago

“i will be returning this item, not to my liking but it is a personal choice. usually I am delighted with the items I order, good quality and service second to none.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it, and hope future orders will be more to your taste. Kind regards, Elvi Customer Services

Posted 9 years ago

“lovely top - a little wide and short but overall a good buy”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it, and are glad you are happy with your purchase. Kind regards, Elvi Customer Services

Posted 9 years ago

“I love the jacket very class. The only set back, the sleeves are a bit longer than my arms but would recommend.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it, and are glad you are happy with your purchase despite the longer arm length. Kind regards, Elvi Customer Services

Posted 9 years ago

“I have made many purchases from Elvi over the last number of years. Some I have been very happy with and others I have had to return. My most recent order I had to return. I find elvi postage is very expensive. 10 pound is very expensive. I buy from another UK company and they only charge 3.95.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it, and have passed your comments onto the relevant department. Kind regards, Elvi Customer Services

Posted 9 years ago

“Glad to have found the website, I Have really missed the shops. Quality is as good as ever.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it, and are glad you are happy with your purchase. Kind regards, Elvi Customer Services

Posted 9 years ago

“clothes I have had have always been good quality”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it, and are glad you are happy with your purchases. Kind regards, Elvi Customer Services

Posted 9 years ago

“Very generous sizing so unfortunately had to send them back”

Helpful Report

Posted 9 years ago

Thank you for your review. I have passed your comment onto the relevant department. Kind regards, Elvi Customer Services

Posted 9 years ago

“Quality of goods excellent. However, sizing off. Sleeves of blouse too skinny for body size and trousers not designed for Apple shapes. Have to return, but shopping experience, delivery and quality all good.”

Helpful Report

Posted 9 years ago

Thank you for your review. Your comments have been forwarded to the relevant department. Kind regards, Elvi Customer Services

Posted 9 years ago

“A really bold and beautiful dark floral dress with a black background and bright red flowers. The viscose material seems to keep its shape well. Quite a snug fit, especially across the bust, which would have been a bit more comfortable if the upper panel had been about an inch longer. A fashionable and flattering below the knee length. Suitable for formal or smart casual occasions.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it, and are very glad that you are happy with your purchase! Kind regards, Elvi Customer Services

Posted 9 years ago

“Good quality skirt was really nice and slimming . Sizes take a bit of gauging as with all plus size clothes they tend to be generous , so I ordered a size below my usual . However only one thing fitted ! A kaftan was enormous and a nice lacy shift dress too small! ( this was in the sleeves -- why oh why can't you make size 16 dresses with size 16 sleeves!) Really quick efficient service with free returns which is good if you're not sure what size to get.”

Helpful Report

Posted 9 years ago

Thank you for your review. We really appreciate your feedback. Your comments have been passed on to the relevant department. Kind regards, Elvi

Posted 9 years ago

Elvi is rated 4.2 based on 2,137 reviews