Elvi Reviews

Name: Elvi
Rating: 4.20

4.2 Rating 2,137 Reviews

79 %

of reviewers recommend Elvi

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Metrics

4.2

Based on 2,137 reviews

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08455240260

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enquiries@elvi.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought two pairs of black petite classic trousers. Returned one pair as too small. Kept larger size because of need at this time of year. Have had a knee replacement recently so shopping is rather too much to cope with yet. Impressed with quick delivery but very disappointed with the quality of fabric. Have bought this style from Elvi in the past but not the same quality now. Won't buy again which is a real let down for me as I knew the petite length was just right from Elvi.”

Helpful Report

Posted 9 years ago

Thank you for your feedback. We appreciate the time you have taken to write it. I have passed your comments onto the relevant department who will investigate further. Kind regards, Elvi Customer Services

Posted 9 years ago

“Extremely pleased with speed of delivery the quality of the packaging reflected the overall service. The trousers are gorgeous just right for the festive season.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“Love ordering from Elvi! I love the style of clothes, makes work to weekend effortless, while still being young, fun and a little sexy. I live in Canada and get my orders quickly, and easily.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“Efficient,quick and good quality”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“I was very impressed with both the delivery efficiency but also the standard of the packaging”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“Recently brought a dress in the sale, good price,good quality, easy to order on line and fast delivery.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“les articles sont magnifiques , les tailles sont exactes la livraison rapide”

Helpful Report

Posted 9 years ago

“The sizes are as they should be, and the material is nice and heavy. Delivery was speedy as well. I just bought myself a new favorite. There is a shop in Ghent (Belgium) that might want to buy in your brand. I'm going to tell them they should! (Shop is Curvies, btw).”

Helpful Report

Posted 9 years ago

Thank you for your review and for your recommendation. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“bought 2 dresses both size 16, very very small fit for a 16 and they say its made with curvy in mind. very disappointed.”

Helpful Report

Posted 9 years ago

Thank you for your feedback. Your comments have been passed onto the relevant department who will investigate further. Kind regards, Elvi Customer Services

Posted 9 years ago

“Good clothes and excellent customer service.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“Excellent service, everything arrived very speedily in a smart box and the quality is fantastic. Can't wait to wear it!”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“Great clothes in a wide range of sizes. Delivery to the Channel Islands was reasonable and prompt.”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“The sequin ombré dress looks nothing like the picture, it is also much shorter and I'm shorter than the model, the lining of the dress was longer than the actual dress, it also seemed to be very poor quality for the amount of money that it was worth, it looked like a potato sack with sequins on it. I am in no way a brand snob but this was my first order with Elvi, deciding to invest in a nice dress that would hopefully last, I've sent this straight back, I'm put off from ordering again.”

Helpful Report

Posted 9 years ago

Thank you for your feedback. We were disappointed to hear that you did not like the ombre sequin dress as it has thus far been very well received. I will pass your comments about the design onto the relevant department who will investigate further. Kind regards, Elvi Customer Services

Posted 9 years ago

“Had my order unfortunately the zip was broken on it so I have had to send it back. Very disappointed ????”

Helpful Report

Posted 9 years ago

Thank you for your feedback. I have passed it onto the relvant department who will be able to investigate further. Elvi wishes to sincerely apologise for the inconvinience caused. Kind regards, Elvi Customer Services

Posted 9 years ago

“Very good quality, excellent service”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“elvi is bang on trend with great quality clothing at a good price. wish there was a larger range available on line”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. I have passed your comments onto the relevant department regarding the range size; a larger range is something that we are currently working towards. Kind regards, Elvi Customer Services

Posted 9 years ago

“Order arrived promptly beautifully packaged. Delighted with sequinned top ,was as described and fits well. Have used Elvish before and great fit. Will use again”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“Beautiful clothes, quality of fabrics and work is excellent as aways. Prompt efficient service, well packed to arrive in perfect condition. Wish every supplier was as good!”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

“It looked like the dream dress- the sequin tassel dress. However it was a nightmare to get one. On November 26 I placed my order and the £129 cost was taken from my credit card. After 10 days I enquired from customer services why I had not received my dress or any communication. The lady on the phone was lovely but the excuse of no return forms( waiting them coming from the printer!) seemed a bit thin. A few days later I tried again ( it will be on its way today!) but still no ne of the promised emails to alert me o it's despatch. But the next day I got a text message from Little Mistress ( who are they?) alerting me to a parcel delivery. The dress arrived in due course. I'm sure that some people will love it but it wasn't for size 14 me. Adequately roomy apart from the cap sleeves- tight and the sequins were all scratchy, making red marks on my arms. On the rest of the dress the sequins moved in strange ways making it look cheap ( not worth £129! ) I had seen an advert in Prima for their range. It doesnt promote their magazine very well. Won't be using Elvi again, they shouldn't take your money before despatch of goods.”

Helpful Report

Posted 9 years ago

Thank you for your feedback. We appreciate the time you have taken to write it. Elvi wishes to sincerely apologise for the delay in dispatching your item. As our Prima range is packaged in a luxury box, the order encountered a delay whilst we waited for various components to arrive. Unfortunately this communication provided to you in this period was inadequate and since then we have reviewed the situation to ensure that it does not happen again. Little Mistress is our sister company. We are disappointed to hear that you did not like the dress as we have not received any complaints before, but I have passed your comments onto the relevant department who will investigate further. Kind regards, Elvi Customer Services

Posted 9 years ago

“The order was taken quickly and easily over the phone by a very friendly and helpful assistant. My clothes arrived VERY quickly - they had been well packed, and everything was as it had been described. I was very pleased both with the products and the service. Since then I have had lots of compliments and admiring glances! Thank you ELVI!”

Helpful Report

Posted 9 years ago

Thank you for your review. We appreciate the time you have taken to write it and are glad that you are happy with your purchases and our service. Kind regards, Elvi Customer Services

Posted 9 years ago

Elvi is rated 4.2 based on 2,137 reviews